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Advantage BMW Midtown

Houston, TX

4.7
820 Reviews

1305 Gray St

Houston, TX

77002

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Showing 820 reviews

October 20, 2024

Collin did an outstanding job addressing every issue my car had. Definitely one of the best maintenance experiences I’ve had. More

by yaroslavbil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
Oct 25, 2024 -

Advantage BMW Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 19, 2024

Advantage BMW is exceptional. I have a relationship with their sales and service team. Neither ever disappoint and make sure I’m taken care of. Keep up the great work. More

by pagpag41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores Kevin Montano , Sebastian Olszewski
Oct 21, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

It was a pleasant experience to take my car for its annual service visit. My service attendant, a really nice guy, made sure that all of my car’s maintenance needs would get the necessary attention. Wh More

by Z4Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
Oct 19, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2024

Great location, almost downtown Houston, the staff is very friendly and knowledgeable and they have a quick turnaround More

by henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Galindo
Oct 19, 2024 -

Advantage BMW Midtown responded

Hi Henry, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Great customer service , Berry our Adviser always goes above and beyond to help our needs. More

by nancyacosta0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berry, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Oct 19, 2024 -

Advantage BMW Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to Berry here at Advantage BMW Midtown! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

When I drop my car off to get serviced they never have a loaner car I usually am looking for my own way to work. They give you one on the last day when your car is about to be ready and you have spent money More

by Knoxraquel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Oct 24, 2024 -

Advantage BMW Midtown responded

Knoxraquel, Thank you for your feedback in regards to loaner car availability, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Sebastian Olszewski General Manager solszewski@advantagecars.com

October 15, 2024

Great response with no reservation took care of me and went the extra mile. Thank you More

by webegley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilian
Oct 18, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2024

Jerry Ward is my service rep and he always does a great job. Quick in and out, very professional. Thanks Jerry. More

by Jlam77019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
Oct 17, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

My service advisor is Barry and his assistant is Sarp. They provided me with an excellent experience by explaining the process of my repairs and giving me a timeline. They were spot on! More

by theresamallett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Oct 11, 2024 -

theresamallett responded

Great job everyone!

Oct 13, 2024 -

Advantage BMW Midtown responded

Hello, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2024

Great sales experience with Luis Ventura, I would recommend him to all my friends and family. More

by Fermin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ventura, Mohammad Hamadneh, Sebastian Olszewski
Oct 13, 2024 -

Advantage BMW Midtown responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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