Advantage BMW Midtown

I recently had my BMW X1 serviced, and I had the pleasure of working with Steven Dang as my service manager. From the moment I arrived, Steven and his team were prepared to inspect my car, provide an estimat of working with Steven Dang as my service manager. From the moment I arrived, Steven and his team were prepared to inspect my car, provide an estimate, and efficiently send it off for maintenance. I appreciated how seamless the entire process was, including Steven's thoughtful assistance with my transportation to the office while the car was being serviced. When I returned to pick up my car, I only had to wait a few minutes for the invoice, and I was pleased to find that my car had been washed and ready for pickup. Steven made everything easy and hassle-free—his professionalism and attention to detail truly stood out. Thank you to Steven and the entire team for making the experience so positive! More

Steven Dang was really good he provider great customer service made the process for me very easy service made the process for me very easy More

My service advisor at Advantage BMW, Barry Thomas is the best! Barry does such a great job with addressing my concerns and moving forward with a service plan. He truly makes my visits effortlessly. best! Barry does such a great job with addressing my concerns and moving forward with a service plan. He truly makes my visits effortlessly. More

Its service managers like Vianey Sevilla who make this dealership great. Efficient…diligent…attention to detail. An excellent service experience. I’ve bout 3 BMW’s from this dealership. dealership great. Efficient…diligent…attention to detail. An excellent service experience. I’ve bout 3 BMW’s from this dealership. More

I love this BMW location! Everyone is so friendly and quick to help/answer questions/find solutions. Thank you, Jerry for your service today! Everyone is so friendly and quick to help/answer questions/find solutions. Thank you, Jerry for your service today! More

Barry was a great service technician specialist. Made the process great! Very professional. Thank You Made the process great! Very professional. Thank You More

Very courteous and professional sales staff. Understanding what I was looking for and focused on that need Understanding what I was looking for and focused on that need More

Advantage BMW Midtown Houston once again provided me with an outstanding service experience. Our advisor Eduardo was fantastic! He arranged the appointment a week ahead of time to suit our schedule, and when an outstanding service experience. Our advisor Eduardo was fantastic! He arranged the appointment a week ahead of time to suit our schedule, and when I arrived he was prompt and professional in checking my vehicle in, reviewing the services to be done, and getting me booked on the dealer shuttle for a ride home. He notified me when the initial work was done and the service report available for my review and approval. Once the authorized work was completed and the vehicle was ready for pick up he sent an Uber to pick me up and bring me to the dealership. Overall the process was smooth and stress free and the car was clean and ready when I arrived. Overall, I give the experience and Eduardo a 10 out of 10! Thanks for your hard work and communication to make it happen!! More

Malai was awesome! ! I went in to just browse options for a new car and to gain my independence back and she was so amazing and went above and beyond in reviewing all th ! I went in to just browse options for a new car and to gain my independence back and she was so amazing and went above and beyond in reviewing all the details of purchasing and even getting me a car service home!!! More