Advantage Acura of Naperville
Naperville, IL
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New car purchase James was very professional, low key, no pressure sales. He also answered questions in a timely fashion. Jerry was very pleasant and professional to James was very professional, low key, no pressure sales. He also answered questions in a timely fashion. Jerry was very pleasant and professional to complete the paper work More
Another wonderful experience at Continental Acura Just bought my 3rd Acura MDX. I purchased my first from Greg Pew and Sharon at Continental Acura of Naperville, and never forgot the awesome car buyin Just bought my 3rd Acura MDX. I purchased my first from Greg Pew and Sharon at Continental Acura of Naperville, and never forgot the awesome car buying experience they provided, as well as the wonderful car maintenance I received from the service department. So, though I’ve since moved out of state I returned for this purchase and was not disappointed!😊 The MDX is a superior product, and the knowledge, professionalism and personable attention given by Greg and Sharon makes for a great experience!! Thanks again Greg and Sharon!! More
MDX Lease Just leased an MDX, our third vehicle transaction at ConAcura. Greg and Sharon were easy to work with as always ... very professional, knowledgeable Just leased an MDX, our third vehicle transaction at ConAcura. Greg and Sharon were easy to work with as always ... very professional, knowledgeable and courteous. Their low key approach with customers and follow up makes it easy to do business with them. And Jerry provided a smooth and easy closing process. More
MDX Lease Thanks for a smooth transfer of my old lease into a new one for an MDX. The experience was simple and uncomplicated leading to a short time to complet Thanks for a smooth transfer of my old lease into a new one for an MDX. The experience was simple and uncomplicated leading to a short time to complete. A special thanks to Abe Crump for his excellent advice and helpful assistance in meeting our requests. Rich and Betsy George More
Best buying experience I highly recommend Continental Acura. Superb customer service. Greg and Sharon went above and beyond to make my buying experience extremely pleasurabl I highly recommend Continental Acura. Superb customer service. Greg and Sharon went above and beyond to make my buying experience extremely pleasurable. I have never been to a dealership where they make you feel as part of a family. Jerry, in Finance did his best to get me the interest rate and payment I was comfortable with to finalize the purchase of my vehicle. He took his time and did what he could to help. More
Great service department. Darren and Joe Ozer! Excellent service department! Darrin, Joe Ozer and even Shirley were exceptionally helpful. Even Dave Ozer was a big help.i always bring my Acura to C Excellent service department! Darrin, Joe Ozer and even Shirley were exceptionally helpful. Even Dave Ozer was a big help.i always bring my Acura to Continental for parts and service. More
Timing belt service Acura TL 2010 Just had my Acura TL 2010 timing belt serviced on 8/25/2018. Joe Ozer the service advisor took care of my service. I have to say that he did an impres Just had my Acura TL 2010 timing belt serviced on 8/25/2018. Joe Ozer the service advisor took care of my service. I have to say that he did an impressive task in keeping me updated on the service process. He get 5 stars for his performance. Thank you More
2015 Acura RDX My sales rep, Thomas was so very helpful in my purchase of a Certified Used 2015 Acura RDX. This is my first Acura purchase as I have always driven a My sales rep, Thomas was so very helpful in my purchase of a Certified Used 2015 Acura RDX. This is my first Acura purchase as I have always driven a Honda. Thomas made my buying experience a very pleasant one and I would definitely refer my friends to Continental Acura. More
Excellent Sales and Customer Service Just bought my 3rd car from Continental Acura. Had a great buying experience with Ernie Alvarez. His follow up and attn to detail reminds me why I c Just bought my 3rd car from Continental Acura. Had a great buying experience with Ernie Alvarez. His follow up and attn to detail reminds me why I continue coming back. More
Poor managment ! I really wish i could have left a positive review for this dealer but i had a bad exoerience with them especially with the dealer manager. I liked one I really wish i could have left a positive review for this dealer but i had a bad exoerience with them especially with the dealer manager. I liked one of their Acura 2017, dealt with Abe over the phone cause live couple hours away. Made a deal, gave him my credit card info for down paynent . Later i was told that car got sold !!!! They had another Acura 20117 but with more miles. I asked since they sold my other car to match the price, same car, more miles .. you would think common sense. They did not match the price and did not feel any guilt on selling the car for which i gave them my credit card for down payment. I accepted their last offer authorized them to hold down payment again from my credit card and next day drove there . When we arrived , found out that the vehicle's odometer read 500 more miles that what they had advertised (8950 instead of 8450). While they were advertising the car for sale , they were still using it as a loaner for their service department We tried to reason ( how they sold first vehicle, and this 2nd car had more miles that what they advertised) and asked to at least take in consideration the addition 500 miles and reflect that in price. Their manager , knowing that we drove over 2 hours, not only refused but didnt even make the efort to come and talk to us, even after we made the purchase. We ended up buying from them but cant say that we were happy with their service, especially their manager. We will NOT recommend them to anyone.. More