Advantage Acura of Naperville

I recently bought a 2011 TL from Greg Pew. A true saleman who will work with you and have everything ready when you are. If you have any questions, he takes the time to quickly get back with an answ saleman who will work with you and have everything ready when you are. If you have any questions, he takes the time to quickly get back with an answer for you. Highly recommend Greg for your sales needs. More

The team of Greg Pew and Sharon MacDonald is, hands down, the best car experience I've ever had! Being a female, we know it can be difficult and intimidating walking into a car dealership. From the very be the best car experience I've ever had! Being a female, we know it can be difficult and intimidating walking into a car dealership. From the very beginning, I felt no pressure and was giving so much information about the RDX. I could not have asked for a better team to help me in my decision process. More

Just leased a 2011 MDX Tech from Greg Pew and Sharon MacDonald at Continental. They were both awesome ! We had pretty much everything worked out via email before I even stepped foot in the dealership. T MacDonald at Continental. They were both awesome ! We had pretty much everything worked out via email before I even stepped foot in the dealership. The staff was friendly and knowledgeable, and Greg has been very responsive in answering any questions I have had since delivery. I owned a 2008 VW Touareg prior to this and the MDX is far superior to the Touareg! I highly recommend Continental Acura. More

I bought a new car back in April from Continental Acura. It was the most pleasant experience that I have ever had working with a car dealership. I honestly felt that I got a fantastic deal without havi It was the most pleasant experience that I have ever had working with a car dealership. I honestly felt that I got a fantastic deal without having to do any wheeling-and-dealing. I just said "$XX,XXX is what I have budgeted." And they said "Let's take a look... 'ok'" I felt that they were honest, fair, and respectful. There were no games or pushy "after sales," My only complaint was that the car was not in stock and they had to get it from another dealer. When I went to get it, I was about to drive the car out of the parking lot, I noticed a scratch on the drivers window. I looked like someone took a diamond and scratched it about 9 inches. I had to come back and get it replaced. (I was hoping to get it done immediately or get a different car.) No big deal. They were completely professional about it. The sales guy that I worked with was Josh Bruhn. He was young, professional, and very knowledgeable. He was sincere before AND after the sale. Most sales guys forget about you after the sale is done. But, not Josh. I have been back a few times to ask some questions and he has been very helpful. I also love the free car washes. Really GOOD free car washes. Very cool! Also, it's a pleasant place to wait while having work done. I love the free loaners, too. I hope that I can do business with Josh Bruhn and Con Acura again. More

I love taking my car here for service. Free car I love taking my car here for service. Free car washes. Good free coffee and WiFi. Really nice loaners or shuttle service. No wait service. P I love taking my car here for service. Free car washes. Good free coffee and WiFi. Really nice loaners or shuttle service. No wait service. Professional, friendly and knowledgeable service personnel. They even record CD telling you what they did and found. So, you can hear it directly from the mechanic. To me it looks like Continental Acura said "What would make a customer's experience better?" And then they did exactly that. I don't know how anyone could complain about this place. I have been to crappy dealers. This is not one of those. I love these guys. My only regret is that I didn't go to them sooner. More

Every time I bring my brand new car into the dealership to repair damage that they have done, I pick it up with new damage somewhere else on the car. I have had the car for 4 1/2 months and have been to t to repair damage that they have done, I pick it up with new damage somewhere else on the car. I have had the car for 4 1/2 months and have been to the dealership 5 times already and heading back for my 6th. I will NEVER use this dealership again. More

After taking my car in for server, I picked up my car with more problems I came in with. They were unwilling to even accept any possibility it was caused by them. No help from the general managed, and with more problems I came in with. They were unwilling to even accept any possibility it was caused by them. No help from the general managed, and the service manager thought he was the only one that knew something about fixing cars. They also tried diagnosing the problems, and came back with over $1000 of repairs, almost none of which an independant mechanic found problems with. Never again back to this dealer. More

I recently leased a 2009 Acura TL SH-AWD from Andrew at Continental Acura. He is very down to earth, personable, but low-key. Definitely not saleman-like. Their prices were very competitive and luckily Continental Acura. He is very down to earth, personable, but low-key. Definitely not saleman-like. Their prices were very competitive and luckily, they still had a few 2009s in inventory. We test drove and finished negotiating on the car in about an hour and a half. The negotiations were quick and straightforward. Since I research the current money factors, residuals and prices beforehand, I knew that they were fair with their pricing. I would recommend Andrew Sophiakis at Continental Acura for a pleasant experience in purchasing or leasing your next vehicle. More

I think this is the worst dealership ever. Their sale I think this is the worst dealership ever. Their sale manager Harry is the worst person to deal with... Just be careful. Glad I don't live in Nap I think this is the worst dealership ever. Their sale manager Harry is the worst person to deal with... Just be careful. Glad I don't live in Naperville area so I was able to buy my car from another dealership. They offer the highest price for their cars, and their dealing "tricks" are so oldd More

So, 7 years ago I bought a brand new I was the first to test drive it Acura. This year it developed an external head gasket leak. Continental was not very honest in how they approached me with this news- test drive it Acura. This year it developed an external head gasket leak. Continental was not very honest in how they approached me with this news--first telling me when my car had no oil or filter in it and was on a lift--as if I could be trapped into doing $2700 worth of work just like that--they put their oil into the pan when I complained, but my costly Amsoil filter (all of which would be lost if I did the head gasket) and then trying to frighten me into thinking a small oil leak in a 7-year old car was dire. Car was really fine--small oil leak--eventually, 6 mo later, it needed a timing belt, so I went elsewhere to have this done after my bad experience and was told my engine had been heli-coiled!!!! AND the heli-coils were what had caused the gasket leak, and they had stripped--3 front bolts on my head were spinning freely. NOW--I bought this car brand new and there had never been any engine repair done in 7 years. BUT once there had been a recall on the timing belt tensioner--so this had to be when the heli-coils ended up in my engine. Con Acura is taking no responsibility for this or the fact that I now lose the longevity and reliability that Acuras are known for, as it is unlikely I can ever do another engine repair on this car, and it is unlikely the head gasket job will hold long-term with new heli-coils. (of course my second mechanic could have recommended a rebuilt engine, which he did not) Someone at Acura damaged my engine and did not fess up and I am stuck. More