Advantage Acura of Naperville
Naperville, IL
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I live in Colorado and found the Acura TL we were looking for at this dealership. I engaged the dealership for information and Josh was very attentive in getting back to me along with information and picture for at this dealership. I engaged the dealership for information and Josh was very attentive in getting back to me along with information and pictures of the car to me. The price was a couple thousand less than what I had seen so I really didn't need to negotiate much on the price. I decided on the car and flew out to pick it up. Josh arranged for a car to pick me up at the airport and take me to the dealership. When I arrived at the dealership, we immediately took a test drive. From there, Jerry had all the paperwork ready for me to sign. That saved me a lot of time given that I wanted to get on the road for my trip back to CO. After the paperwork, Josh took me to the car and showed me a lot of the features and programmed some of the basics for me. I really appreciated his knowledge of the vehicle and sharing that with me. I would have no problem buying another car from this dealership again. Thanks guys! More
Just purchased my first Acura - a new 2013 RDX and couldn't be happier. Very impressed with the people at the dealership Continental Acura - especially Josh our salesperson. He was patient and knowled couldn't be happier. Very impressed with the people at the dealership Continental Acura - especially Josh our salesperson. He was patient and knowledgable and went out of his way to stick with us through the process and to make sure we got what we wanted. The dealership had some inventory on hand but they were all loaded up with options we didn't want. So instead of trying to push us into something we didn't want he worked diligently to find the vehicle we wanted from another dealership and we got exactly what we wanted. If the service deparrtment folks are as just as good to work with I'll definitely be back for future car purchases. More
sales person, Tony, was a delight to work with. service sales person, Tony, was a delight to work with. service dept first visit was amazing. right on time, quick, and fixed! very happy with Continental. sales person, Tony, was a delight to work with. service dept first visit was amazing. right on time, quick, and fixed! very happy with Continental... More
We went in just looking at the ILX and came out with a TL. We were not planning on buying a car today. But after we were kindly told of the incentives we left very happy with our car. Working with Eddi TL. We were not planning on buying a car today. But after we were kindly told of the incentives we left very happy with our car. Working with Eddie was Very pleasant and working with Jerry was easy and complete. Everyone was so nice. I would highly recommend the dealership. More
Josh Bruhn was great to work with. He is very knowledgeable, helpful and consultative. Harry the sales manager was very pleasant to deal with and always respectful as was the finance manager Jer knowledgeable, helpful and consultative. Harry the sales manager was very pleasant to deal with and always respectful as was the finance manager Jerry. It was an excellent car buying experience and the whole team is easy to work with. Anybody looking for a car should certainly contact Josh and they will enjoy thier experience. More
Excellent customer service, very friendly and accomodating staff. Salesman and manager were very helpful when it came to negotiating. The test drive process was professional and informative. Pick accomodating staff. Salesman and manager were very helpful when it came to negotiating. The test drive process was professional and informative. Picking up my new car was so easy and Tony and Mike made it a fun time. More
Purchasing a new vehicle can be stressful, but Tony was very prompt in returning our phone calls and answering any questions we had. He is a very nice guy and it was a pleasure to have worked with him. very prompt in returning our phone calls and answering any questions we had. He is a very nice guy and it was a pleasure to have worked with him. More
Came in to service wife's 06 TL and wash my 02 MDX. Alex was very helpful as usual, helping me choose what services were needed and understanding what I didn't want at that time. Shirley always is friendly was very helpful as usual, helping me choose what services were needed and understanding what I didn't want at that time. Shirley always is friendly and with a great smile. Helpful in letting us know our loyalty points and what we could use it towards. THANKS! More
I would highly recommend this dealership. They were very friendly, and gave great customer service. This was my first time buying a car, and Eddie and Jerry made me feel comfortable, and I knew I was in goo friendly, and gave great customer service. This was my first time buying a car, and Eddie and Jerry made me feel comfortable, and I knew I was in good hands. Anyone looking to buy a new or used car needs to see them! More
CHRIS PAPO DELIVERED A TRULY EXCEPTIONAL CUSTOMER SERVICE AND SHOULD DESERVE A PAYRAISE/BONUS. ALSO THE TECHNICIAN CORRECTED THE PROBLEM AND THE PORTER DID A GREAT JOB CLEANING THE CAR. AND SHOULD DESERVE A PAYRAISE/BONUS. ALSO THE TECHNICIAN CORRECTED THE PROBLEM AND THE PORTER DID A GREAT JOB CLEANING THE CAR. More