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Advantage Acura of Naperville

Naperville, IL

4.4
422 Reviews

2275 Aurora Ave

Naperville, IL

60540

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Showing 422 reviews

June 16, 2021

Just purchase a new MDX from Advantage Acura on June 15, 2021. It was the best experience I have ever had in purchasing a new Auto. My salesman Greg Pew made my purchase go as smooth as silk. I would defi More

by wlarsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Pew, Sharon MacDonald
Jun 21, 2021 -

Advantage Acura of Naperville responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! - The Advantage Acura of Naperville Team

May 27, 2021

This place was a horrible experience for my family. We drove over 2 hrs and had an appt to see a Nissian Armada and they sold the vehicle right as we were walking in the door 10 minutes before our schedu More

by Tamekia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Guglielmotto
May 28, 2021 -

Advantage Acura of Naperville responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. - The Advantage Acura of Naperville Team

May 15, 2021

Instant cash offer for trade in at this dealer ship is scam. Expect much less and please be aware. They are making just people come to a the store for shop and don't care when you are there. More

by venku
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager inside the used car sale.
May 18, 2021 -

Advantage Acura of Naperville responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. - The Advantage Acura of Naperville Team

May 03, 2021

Very deceived by the dishonesty and poor service.I would not trust them with my safety . I was involved in a car accident and I own an Acura. insurance was also involved. the car was left in the dealersh More

by NT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Neil Hoyle
May 10, 2021 -

Advantage Acura of Naperville responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 29, 2021

We purchased a used 2018 Subaru Forester from Advantage Acura. Our Salesman James Heath was very knowledgeable and friendly. We are very happy with the Forester and would recommend shopping at this deale More

by munstervw
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Heath
May 04, 2021 -

Advantage Acura of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Advantage Acura of Naperville Team

April 24, 2021

Abe Crump was great to work with on my purchase of a new RDX. Price they gave me right out front was better than two other dealers after back and forth haggling. Abe and Jerry made car buying easy. These gu More

by Gary K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Burton , Abe Crump
Apr 28, 2021 -

Advantage Acura of Naperville responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. - The Advantage Acura of Naperville Team

April 11, 2021

Just recently we purchased a new MDX, which we absolutely love. From sales (Micah and levi) to service (Rick - for accessories) department we received by far the best experience ever. We feel great about the More

by Dragana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Burton , Bob Williams, Mark Pisoni, Hailey Hart
Apr 14, 2021 -

Advantage Acura of Naperville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. - The Advantage Acura of Naperville Team

March 26, 2021

Avoid this dealership at all cost. I asked for a simple request to leave the car in the spot where is has been sitting to check fluids and start up. Planned to purchased with my trade in and they started More

by Mark Miami "T"
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Receptionist , Renato Garcia
March 26, 2021

AVOID THIS DEALERSHIP THESE GUYS KEPT MOVING THE CAR I WAS WILLING TO BUY AROUND I ASKED THEM TO LEAVE CAR OVERNITE I WOULD CHECK OIL BECAUSE OF OIL COMSUMPTION AND RECALLS..THEY GOT IN THE CAR IN FRONT O More

by Mark Miami "T"
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Renato Garcia
March 20, 2021

Jennifer Alfredo answer all my questions.and gave me 101%focus as a guest i felt at home. With assistance From James h thank y More

by Frankybarresi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Alfredo, James Heath
Mar 24, 2021 -

Advantage Acura of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. - The Advantage Acura of Naperville Team

Mar 25, 2021 -

Frankybarresi responded

Your welcome