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Advantage Acura of Naperville

Naperville, IL

4.4
422 Reviews

2275 Aurora Ave

Naperville, IL

60540

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Showing 422 reviews

December 13, 2013

Again, Chris Papo significantly exceeded expectations with my service experience. Chris is always prompt and courteous, does an outstanding job of working with my schedule, addresses all my concerns and More

by MarkKuklinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Papo
Dec 16, 2013 -

Advantage Acura of Naperville responded

Thank you for the great review, Mark! We appreciate you taking the time to write this great review about our dealership. Chris is an excellent member of our team and we are so proud to have him. He takes services very seriously and ensures 100% of our customers are fully satisfied. Please don't hesitate to reach out to me if you have any questions regarding your car. Be sure to follow us on Twitter and Facebook for deals and specials. Best regards, Andy Trilla | General Manager | andyt@conacura.com

December 10, 2013

I bought a new RDX from Tony about a week ago. It was an absolute pleasure working with Tony!! He made the car buying experience easy. Very friendly and excellent customer service! I will be back when I'm More

by kpyzyna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Dec 11, 2013 -

Advantage Acura of Naperville responded

Thank you so much for taking the time to provide such great feedback. Congratulations on your new RDX! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tony was able to satisfy that. Don't hesitate if you have any further questions or needs. Also be sure to connect with us on Twitter and Facebook for exclusive content and news. Andy Trilla | General Manager | andyt@conacura.com

December 10, 2013

Chris Papo was very polite and informative when I had my car in for new tires and oil change. Chris was able to match the Discount Tire price on the tires I purchased. Therefore, I felt comfortable buying More

by John V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Papo
Dec 11, 2013 -

Advantage Acura of Naperville responded

On behalf of our dealership I sincerely thank you for taking the time to write such kind words about our sales team. Chris is a great member of our service team and he strives to create a positive experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to find us on Facebook and Twitter to stay in the loop with exclusive news and specials. Best regards, Andy Trilla | General Manager | andyt@conacura.com

December 08, 2013

Having spent a great deal of my career in sales, buying a car is one of my least favorite things to do because most people who sell cars are only interested in selling a car; and therefore will say about any More

by dad44girls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trulis
Dec 09, 2013 -

Advantage Acura of Naperville responded

On behalf of our dealership I sincerely thank you for taking the time to write such kind words about our sales team. Tom truly is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congrats on your new Equinox! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to connect with us on our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best regards, Andy Trilla | General Manager | andyt@conacura.com

December 08, 2013

I was on E-bay a while ago shopping for a used car that I had in mind and saw one listed by Ken Keacher, the used car sales manager. I drove to Continental Acura to look at the car and talked to Tony Garcia More

by flhtk12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Dec 09, 2013 -

Advantage Acura of Naperville responded

I sincerely thank you for going out of your way to write this excellent review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new car! If you have any further needs, please come back to see us. Tony and Ken will be thrilled to hear about your feedback. Also find us on Facebook and Twitter to stay connected with special events and news. Sincerely, Andy Trilla | General Manager | andyt@conacura.com

December 05, 2013

I usually don't write reviews, but his service was outstanding. Kevin made my car buying experience fun, from the test track to showing me how all the technology on my new Acura MDX works. The best pa More

by sunnchicc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ahlert
Jan 07, 2014 -

Advantage Acura of Naperville responded

It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, find us on Facebook and Twitter pages for exclusive offers. Best, Andy Trilla | General Manager | andyt@conacura.com

December 03, 2013

Having leased or owned a Vigor, 2 TL's and 2 MDX's, I had taken a 4 year hiatus and driven another luxury vehicle for the past 4 years. Am so glad I returned back to the "Acura family"! I love m More

by mmccool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jan 07, 2014 -

Advantage Acura of Naperville responded

Thanks for the great review, Mike! Welcome back to the family! We are always glad to see customers return from other brands, it shows we are doing the right things on all the levels! We look forward to seeing you in the near future for any of your automotive needs. Find us on Facebook and Twitter for exclusive deals and specials. Best regards, Andy Trilla | General Manager | andyt@conacura.com

December 03, 2013

Just bought a 2014 MDX from Continental Acura. I really hated going through the whole car buying process, until now. We dealt with Greg Pew, and he was excellent! No pressure at all, & a super nice guy. We More

by vogel91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Pew, Jerry Burton
Jan 07, 2014 -

Advantage Acura of Naperville responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Greg will be happy to hear about your experience and your feedback. Don't hesitate if you have any further questions or needs. Also, be sure to find us on Facebook and Twitter for exclusive deals and news. Best regards, Andy Trilla | General Manager | andyt@conacura.com

December 01, 2013

Very friendly service. Great rates including the offers for maintenance packages. Took care of every thing right from Costco pricing to the car on road. I would recommend this dealer to everyone who are in More

by SathishV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Pew, Tony Garcia
Jan 07, 2014 -

Advantage Acura of Naperville responded

Thank you for taking the time to write this review! We make sure to accommodate to our clients' needs at all time. We are pleased you were happy with your last trip to our dealership. We look forward to seeing you during your next visit. Be sure to follow us on Facebook and Twitter for instant news and specials deals. Best regards, Andy Trilla | General Manager | andyt@conacura.com

November 27, 2013

Tony is the best. This is my third car from him and I will follow him anywhere. He gets the job done whatever it takes. He makes you feel like family not just a customer. More

by kim.1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kim patrick, Tony Garcia
Jan 07, 2014 -

Advantage Acura of Naperville responded

I really appreciate you taking time to write this nice feedback about our dealership. We focus on providing prompt service as well as being friendly and professional. It’s helpful to know that we are meeting our goal in regards to that. Tony will be glad to hear your feedback! If you have any further problems, or even just a question, please come back to see us. Also, check out our Facebook and Twitter pages to stay connected with special deals and promotions. Sincerely, Andy Trilla | General Manager | andyt@conacura.com

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