Advantage Acura of Naperville
Naperville, IL
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Again, Chris Papo significantly exceeded expectations with my service experience. Chris is always prompt and courteous, does an outstanding job of working with my schedule, addresses all my concerns and with my service experience. Chris is always prompt and courteous, does an outstanding job of working with my schedule, addresses all my concerns and fully explains, in understandable terms, not just what work needs to be done but also explains why. Chris is one of the reasons I am loyal to Continental Acura. More
I bought a new RDX from Tony about a week ago. It was an absolute pleasure working with Tony!! He made the car buying experience easy. Very friendly and excellent customer service! I will be back when I'm absolute pleasure working with Tony!! He made the car buying experience easy. Very friendly and excellent customer service! I will be back when I'm ready for my next vehicle. Thanks again Tony, I love my RDX!! More
Chris Papo was very polite and informative when I had my car in for new tires and oil change. Chris was able to match the Discount Tire price on the tires I purchased. Therefore, I felt comfortable buying car in for new tires and oil change. Chris was able to match the Discount Tire price on the tires I purchased. Therefore, I felt comfortable buying this product from the deal I purchased the car. Chris made sure I was completely satisfied with the work performed on my car. Thanks Chris for doing a great job. Johnv More
Having spent a great deal of my career in sales, buying a car is one of my least favorite things to do because most people who sell cars are only interested in selling a car; and therefore will say about any car is one of my least favorite things to do because most people who sell cars are only interested in selling a car; and therefore will say about anything to get you to buy. This was not the case with Tom Trulis or Continental. I visited the dealership several times before actually sitting down to purchase and never got the sales spin or pressure to buy; they allowed me to go through the process at my pace. In fact, there was 6 weeks or so between my 1st and 2nd visit yet Tom recognized me and expressed interest in helping me make an informed decision (was Acura the right car, buy used or new, etc.). Tom is a genuine guy and I appreciated his open communication. Even when I came in without an appointment he would let me know if he was tied up with a customer, how long he was going to be and would check in and give me an update on his availability; but still committed to the client he was already engaged in serving. Overall, this was a great experience and I would highly recommend Continental (engaged several others through the buying process and all were very engaging and a positive interaction) and I would very highly recommend Tom Trulis. More
I was on E-bay a while ago shopping for a used car that I had in mind and saw one listed by Ken Keacher, the used car sales manager. I drove to Continental Acura to look at the car and talked to Tony Garcia had in mind and saw one listed by Ken Keacher, the used car sales manager. I drove to Continental Acura to look at the car and talked to Tony Garcia about it.Tony was knowledgeable, very professional and answered all of my questions to the best of his Knowledge.I asked Tony for his best price and I made a counter offer and said I wanted to think about it and left without any sales pressure or hassles.I called a few days later to talk to Tony and it was his day off. I talked to Ken and told him I wanted the car and we solidified the deal, and that I would pick it up the next day when Tony was in. It was a pleasant car buying experience to talk with Ken and Tony to finish the deal. A highly recommended dealership. More
I usually don't write reviews, but his service was outstanding. Kevin made my car buying experience fun, from the test track to showing me how all the technology on my new Acura MDX works. The best pa outstanding. Kevin made my car buying experience fun, from the test track to showing me how all the technology on my new Acura MDX works. The best part was how extremely transparent he was with all the numbers. I would highly recommend Kevin and Continental Acura of Naperville. I will be definitely going back for service. More
Having leased or owned a Vigor, 2 TL's and 2 MDX's, I had taken a 4 year hiatus and driven another luxury vehicle for the past 4 years. Am so glad I returned back to the "Acura family"! I love m MDX's, I had taken a 4 year hiatus and driven another luxury vehicle for the past 4 years. Am so glad I returned back to the "Acura family"! I love my new ILX!!! :-) Thanks for taking such great care of me Tony and the rest of the gang at Continental Acura of Naperville!! Mike McCool More
Just bought a 2014 MDX from Continental Acura. I really hated going through the whole car buying process, until now. We dealt with Greg Pew, and he was excellent! No pressure at all, & a super nice guy. We hated going through the whole car buying process, until now. We dealt with Greg Pew, and he was excellent! No pressure at all, & a super nice guy. We've only had our SUV a little over a week, & we love it!!! More
Very friendly service. Great rates including the offers for maintenance packages. Took care of every thing right from Costco pricing to the car on road. I would recommend this dealer to everyone who are in for maintenance packages. Took care of every thing right from Costco pricing to the car on road. I would recommend this dealer to everyone who are interested in Acura for sure. More
Tony is the best. This is my third car from him and I will follow him anywhere. He gets the job done whatever it takes. He makes you feel like family not just a customer. will follow him anywhere. He gets the job done whatever it takes. He makes you feel like family not just a customer. More