Advantage Acura of Naperville

All members of this dealership team are friendly and respectful to customers at all times. They make every attempt to schedule appointments or "fit you in" at the your convenience. You are always inform respectful to customers at all times. They make every attempt to schedule appointments or "fit you in" at the your convenience. You are always informed regarding needed service and the associated cost. Car is washed for you at every visit. Shirley is alway so pleasant! More

I don't have a single regret. I got the right car for the right price in what was the most painless car buying experience I've ever had. I purchased a brand new 2013 TSX. Not too long after purchasing t the right price in what was the most painless car buying experience I've ever had. I purchased a brand new 2013 TSX. Not too long after purchasing the car I noticed an annoying rattle in the cabin. These types of things are incredibly difficult to track down and fix. The mechanics were very patient and determined to fix the problem. The service tram exceeded all expectations and fixed the issue. 5 Star experience all around. Jason S More

Chris Papo is well skilled in customer service. He is Chris Papo is well skilled in customer service. He is Knowledgeable on car information and corrective action, He explains the problems well and simp Chris Papo is well skilled in customer service. He is Knowledgeable on car information and corrective action, He explains the problems well and simply. His skill and personality make it a pleasure to deal with. More

I've been a customer of Continental Acura for many years and my 2006 Acura RL has only been serviced at the dealership. This most recent visit with Chris Papo just was another indication of the focus years and my 2006 Acura RL has only been serviced at the dealership. This most recent visit with Chris Papo just was another indication of the focus on quality and customer service which has been evident over the years. They do a great job and I'm always confident that they are looking out for my best interests. More

Bought 8 cars so far from this dealer and have all of Bought 8 cars so far from this dealer and have all of them serviced here all the time. I always get great service at a fair price. Wonderful, friendl Bought 8 cars so far from this dealer and have all of them serviced here all the time. I always get great service at a fair price. Wonderful, friendly staff. I very much recommend this dealer for all of your car needs. More

I proudly own a 2010 Acura MDX purchased from Greg Pew at Continental Acura. This is a amazing vehicle !! I am very pleased with Chris Papo as my service manager. His promptness, politeness, and product k Continental Acura. This is a amazing vehicle !! I am very pleased with Chris Papo as my service manager. His promptness, politeness, and product knowledge assures me when I leave, my MDX is safe and ready for the demanding Chicagoland traffic conditions. Thank you Chris and Continental Acura. More

Chris does a fantastic job. He explains any issues that comes up and works hard to make any service call a quick and pleasant experience. comes up and works hard to make any service call a quick and pleasant experience. More

I just wanted to finally give Continental Acura a great review for all the help I received last week. A family health issue happened in my family. Unfortunately while at the hospital I heard a loud groan f review for all the help I received last week. A family health issue happened in my family. Unfortunately while at the hospital I heard a loud groan from my 06 TL. I called in on Monday morn to set up a appointment. Shirley as always was helpful. I left a voice mail for Maria who schedules appointments. She promptly returned my call and understood my situation and set up a appointment with a loaner since I still needed to go back and forth to the hospital where my father in law was in ICU. John in service helped get the car in. I was then called very soon by Chris Papo. Who verified my car has a TSB and there would be no charge. Thanks to all involved in helping with my car. I couldn't ask for a better experience. I have both my Acura's serviced here for the past 10 years and will continue to do so. Thank You! More

Just walked out of Naperville Acura service center and thanks to Chris Papo my day turn from bad to good! Great customer service! I will recommend this service center to all my family and friends! thanks to Chris Papo my day turn from bad to good! Great customer service! I will recommend this service center to all my family and friends! More

I have bought 3 Acura TLs from this dealer and I have always received a good price, a fair trade and an excellent purchasing process. The service department is the best I have experienced with over 48 ye always received a good price, a fair trade and an excellent purchasing process. The service department is the best I have experienced with over 48 years of driving experience. They are extremely courteous, always complete work on time, at the estimated price and with excellent quality. They are even competitive with purchases, such as tires. The detail department is the best ( I even take my BMW there to be detailed ). The Assistant Service Manager, Chris Papo, always provides excellent advice, goes the extra mile to take care of me and my car. I feel he takes pride is his work and truly takes an interest in me. On a rating scale of 1 to 5, this dealership is a 6 ! More