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Advantage Acura of Naperville

Naperville, IL

4.4
422 Reviews

2275 Aurora Ave

Naperville, IL

60540

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Showing 422 reviews

June 11, 2014

Continental Acura of Naperville We have never received better customer service when buying a new car! Their service in every aspect was spectacular and amazing!! My husband and I h More

by jmbarcel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Weinberger is the main reason we bought a car here!, Kirk Roberts, Tom Trulis
Jun 12, 2014 -

Advantage Acura of Naperville responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that our efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand! Take care, Andy Trilla | General Manager | andyt@conacura.com

May 18, 2014

Easiest car purchase ever! Tom was great to work with. I was shown respect as a woman negotiating the deal. Continental met my price expectations. Tom was very thorough in expla More

by Amy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trulis
May 19, 2014 -

Advantage Acura of Naperville responded

Thank you, Amy, for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. I am sure you are continuing to enjoy your new vehicle and hope that we have earned your repeat business by working hard to get you the best price possible. Tom is an asset to Continental Acura and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. If you have any other concerns or questions, feel free to contact us at your most convenient time. Best Regards, Andy Trilla | General Manager | andyt@conacura.com

May 04, 2014

Susan and Dick We had a great experience buying our new Acura TL @ Continental Acura in Naperville. Greg Pew, Sharon MacDonald and Kevin Ahlert were professional, k More

by ssimcock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Pew, Kevin Ahlert
May 05, 2014 -

Advantage Acura of Naperville responded

Thank you for the great review, Susan and Dick! We truly appreciate you taking the time to compliment our business on DealerRater. It means the world to us when we know we are doing well and our customers are leaving fully satisfied. We strive to provide an excellent service experience to all of our customers. Please do not hesitate to reach out if you have any outstanding questions or concerns. Also, find us on Facebook and Twitter for news and specials. Best regards, Andy Trilla | General Manager | andyt@conacura.com

April 28, 2014

Highly Recommend! I was in the market for a certified pre-driven Acura TL and happened to find one on Cars.com listed by Continental Acura. I called and spoke with Greg More

by minski024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon MacDonald, Greg Pew
Apr 29, 2014 -

Advantage Acura of Naperville responded

On behalf of our dealership I sincerely thank you for taking the time to write such kind words about our sales team. Greg and Sharon are great with people and they strive to create a positive buying experience for every customer. They will be very happy to hear that he was successful in that endeavor. Congrats on your new car! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Sincerely, Andy Trilla | General Manager | andyt@conacura.com

April 25, 2014

Great experience with Tony! Tony was absolutely fantastic and answered any questions I had! He took the time to go over everything and make sure I was comfortable with the car an More

by Sln18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Apr 28, 2014 -

Advantage Acura of Naperville responded

Thank you for the kind words! Tony is great with people and knows how to take care of customers. We are glad to have him with us. We look forward to serving you next at our dealership and do not hesitate if you have any outstanding questions or concerns. Also, be sure to connect with us via Facebook and Twitter for specials and news Best regards, Andy Trilla | General Manager | andyt@conacura.com

April 08, 2014

Thanks! I came in for my free car wash and Barbara was very helpful and went the extra mile. She vacuumed the seats, which is above the normal service. Than More

by jzinken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Apr 09, 2014 -

Advantage Acura of Naperville responded

Thank you for the kind review, we truly appreciate you going out of your way to share your experience. Barbara is a great asset to our team and are proud to have her with us! Also, please feel free to reach out if you have any questions or concerns. Be sure to connect with us on Facebook and Twitter for news and coupons. Best regards, Andy Trilla | General Manager | andyt@conacura.com

March 31, 2014

Great Parts Department While getting my tires rotated at a tire store. I was told I had to bent rims, thanks Chicago potholes. I did not want to buy a new set of rims. Plus More

by Warzau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Williams
Mar 31, 2014 -

Advantage Acura of Naperville responded

Thanks for the outstanding review! We truly appreciate you taking the time to rate us on DealerRater. We are sorry you had wheel damage due to potholes, that is never fun! We are happy to assist you, we hope you're enjoying your new wheels. Don't hesitate to reach out if you have any questions or concerns about your last visit. Also, be sure to find us on Facebook and Twitter for news and specials. Best, Andy Trilla | General Manager | andyt@conacura.com

March 30, 2014

Kirk was very friendly and professional. He went over all aspects of the car thoroughly and followed up with me to see if I had any questions/concerns. Kirk made my buying experience the best ever! More

by SusanHyslip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Roberts
Mar 31, 2014 -

Advantage Acura of Naperville responded

Thank you for the outstanding review, Susan! We love to hear about our customers' feedback! Kirk will be so happy to hear you received the best car-buying experience ever! Do not hesitate to reach out if you have any concerns or questions regarding your latest visit. Also, be sure to find us on Facebook and Twitter for news and coupons! Best regards, Andy Trilla | General Manager | andyt@conacura.com

March 25, 2014

Service was outstanding as usual. Employees are friendly and prompt. Always enjoy the waiting area. Nice to separate the TV area from a quieter area to read or do work. More

by kochda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley, Dan Rusmussen
Mar 25, 2014 -

Advantage Acura of Naperville responded

Thank you for the kind words! We are glad you were able to fully enjoy the waiting area and use to be productive or to relax. Our number one priority is to fully satisfy all of our customers. We look forward to seeing you again at our dealership, in the meantime be sure to find us on Facebook and Twitter. Best regards, Andy Trilla | General Manager | andyt@conacura.com

March 11, 2014

Always friendly, timely, informative and accurate (with pricing and service commitments). I have purchased 2 cars here and have all of my vehicles serviced here exclusively (and one vehicle is a Honda pr More

by Xxxxxl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley and Neil, Neil Hoyle
Mar 12, 2014 -

Advantage Acura of Naperville responded

Thank you for taking the time to write this review and congratulations on your new car! We strive for total client satisfaction throughout the purchase process, as well as during your vehicle ownership. I am glad to hear that our staff was able to provide you with excellent customer service during your visit, as well as ease any concerns you had following your purchase. We hope to see you for your future automotive needs! Be sure to connect with us on Facebook and Twitter for updates and exclusive content. Best, Andy Trilla | General Manager | andyt@conacura.com

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