Advantage Acura of Naperville
Naperville, IL
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Miles of Smiles car wash and Miles of Smiles Barb Just came in for a Miles of Smiles complimentary wash and was. as usual, met first by Barb Converse who ALWAYS has a smile on her face. She is the fi Just came in for a Miles of Smiles complimentary wash and was. as usual, met first by Barb Converse who ALWAYS has a smile on her face. She is the first contact that anyone coming in for service has and Continental Acura is lucky to have her as "the face of the dealership" when a customer pulls through the garage door, More
A great experience for my car service. I am not a fan of going to dealerships for car service, however today may just be the day that changed my mind. From the start where Carrie gave me I am not a fan of going to dealerships for car service, however today may just be the day that changed my mind. From the start where Carrie gave me the wait time for an oil change and tire rotation to the time I was leaving and paying Shirley, this experience couldn't have been any better. Carrie was knowledgable and gave an accurate waiting time…which in the end was much quicker! A very pleasant change. In the past I have usually had to wait much longer. Upon checking out, I had the opportunity to speak with Shirley who was very friendly and made sure I used any of the coupon / Castro Oil checks I had. (A great reminder for me!) The price was fair, the work was great and the I couldn't have asked for a nicer group of people to interact with in a service environment. Keep up the great work!! Mandi Kripalani More
New Acura TL Love my new Acura TL. I usually dislike the sales process but salesman Tony Garcia made the process fun! The dealership is great and very clean. Every Love my new Acura TL. I usually dislike the sales process but salesman Tony Garcia made the process fun! The dealership is great and very clean. Everyone was super friendly and polite. Another salesman actually knew who I was when I came back the 2nd time and said he would get my salesman Tony for me. Also the extra freebees like unlimited car washes are a plus and the auto butler is a great option for a super shine and protection. I totally recommend Tony and this dealership. Sue Farrow More
I Love My RSX!!! I love my rsx and only trust Continental Acura with my car. I just had a 80,000 mile service done exactly 9 years and 2 days since I bought the car. W I love my rsx and only trust Continental Acura with my car. I just had a 80,000 mile service done exactly 9 years and 2 days since I bought the car. With associates like Chris who take the time to explain and suggest services that are need, this is the reason why my car runs as smooth as the day I purchased it! Thank you again as always. More
Extra mile Neil and Bob went the extra mile to help me with my car today.They gave my car the service that it only Needed. Neil was very helpful with excellent s Neil and Bob went the extra mile to help me with my car today.They gave my car the service that it only Needed. Neil was very helpful with excellent service. I was telling him about the bumper sticker stuck in my car window. Then Bob was there and told me he could get it off my car. He took my car and was back in 5 minutes with no bumper sticker. We are so happy! Thanks guys! 11 years I have been taking my car here for service. Always happy. Sincerely, Jean S. K. More
Fantastic Service Any issue I have ever had they have been more than helpful. Their dedication and friendliness is the reason why I will purchase my next vehicle from t Any issue I have ever had they have been more than helpful. Their dedication and friendliness is the reason why I will purchase my next vehicle from them. (TLX) Thanks again Guys!! More
Thank You!!! Chris and Neil are always fantastic! They and their teams take great care of My Wife, myself and our 2 TSX's Thanks for the great service Chris and Neil are always fantastic! They and their teams take great care of My Wife, myself and our 2 TSX's Thanks for the great service More
first time buyer I was very pleased with his knowledge of cars and although i did not make a purchase at the time when i am ready and the time is right i will definit I was very pleased with his knowledge of cars and although i did not make a purchase at the time when i am ready and the time is right i will definitely go back and ask for his help in making my purchase. More
"Went the extra mile!" The air was leaking in my tire today. I called Dan at Continental Acura of Naperville for a service appointment. He asked me to come right in and they The air was leaking in my tire today. I called Dan at Continental Acura of Naperville for a service appointment. He asked me to come right in and they would help me. They diagnosed the problem, fixed it and washed my vehicle! Dan helped to resolve the problem in a timely manner and kept me informed of when my vehicle would be ready. Shirley was welcoming and efficient in helping to complete the billing and deliver my vehicle promptly. Thank you, Dan and Shirley!! More
By Far The Best Customer Service My Wife and I went in looking for a specific car, (2013 Acura TL) I had called the dealearship and spoke with a gentleman- Kevin Ahlert. He had the c My Wife and I went in looking for a specific car, (2013 Acura TL) I had called the dealearship and spoke with a gentleman- Kevin Ahlert. He had the cars lined up and ready for us when we walked in. We went on a test drive and sat down to run numbers. - (usually the part where the review goes south) Kevin was exceptionally professional, he worked with us to get us to our goal. By far the best customer 1st driven sales guy i have dealt with. After 3 weeks of having the car not only did I get a great price for the car but I have a Sales Guy that I can trust confidently enough to refer my friends an family to. The Whole Staff at Continental Acura is awesome, but Kevin separates himself by intently listening to what our focus was, budget, car, color, every feature we wanted etc.. He made sure he made it happen on his end to deliver. More