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Advantage Acura of Naperville

Naperville, IL

4.4
422 Reviews

2275 Aurora Ave

Naperville, IL

60540

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Showing 422 reviews

June 26, 2014

Miles of Smiles car wash and Miles of Smiles Barb Just came in for a Miles of Smiles complimentary wash and was. as usual, met first by Barb Converse who ALWAYS has a smile on her face. She is the fi More

by sararen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb Converse
Jun 27, 2014 -

Advantage Acura of Naperville responded

First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Barb’s sales excellence is always consistent and I’m glad that your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook page for exclusive deals. Best regards, Andy Trilla | General Manager | andyt@conacura.com

June 25, 2014

A great experience for my car service. I am not a fan of going to dealerships for car service, however today may just be the day that changed my mind. From the start where Carrie gave me More

by mandkg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie & Shirley were FANTASTIC!!, Dan Rusmussen
June 24, 2014

New Acura TL Love my new Acura TL. I usually dislike the sales process but salesman Tony Garcia made the process fun! The dealership is great and very clean. Every More

by SFarrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Garcia, Tony Garcia
Jun 25, 2014 -

Advantage Acura of Naperville responded

Sue, your marvelous review means a lot to us. Congratulations on your new Acura TL! We appreciate your feedback and are happy to hear that Tony was able to meet your needs. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. We appreciate your recommendation and don’t hesitate to ask if there is anything else we can do to help you. Best regards, Jason Barton, Sales Manager, jbarton@bartonbirks.com

June 23, 2014

I Love My RSX!!! I love my rsx and only trust Continental Acura with my car. I just had a 80,000 mile service done exactly 9 years and 2 days since I bought the car. W More

by Mighty190max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Papo
Jun 23, 2014 -

Advantage Acura of Naperville responded

Thank you for the awesome feedback! Chris is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that our team has always been there to provide you with great service. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Respectfully, Andy Trilla | General Manager | andyt@conacura.com

June 18, 2014

Extra mile Neil and Bob went the extra mile to help me with my car today.They gave my car the service that it only Needed. Neil was very helpful with excellent s More

by jeansk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Shannon, Neil Hoyle
Jun 19, 2014 -

Advantage Acura of Naperville responded

At Continental Acura, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We sincerely appreciate your loyalty to our dealership and are very pleased you enjoyed your experience with Neil and Bob and we hope you will continue to use our dealership for your automotive needs. Thank you for your great review! Take care, Andy Trilla | General Manager | andyt@conacura.com

June 17, 2014

Fantastic Service Any issue I have ever had they have been more than helpful. Their dedication and friendliness is the reason why I will purchase my next vehicle from t More

by Bhoen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb, Sharon, Shirley, Raul, Greg Pew, Darrin Kuster, Neil Hoyle , Chris Papo
Jun 18, 2014 -

Advantage Acura of Naperville responded

Thanks for taking the time to share with us! I'm very happy to hear we could be of such great help to you. We are dedicated to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Andy Trilla | General Manager | andyt@conacura.com

June 12, 2014

Thank You!!! Chris and Neil are always fantastic! They and their teams take great care of My Wife, myself and our 2 TSX's Thanks for the great service More

by Kzinken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Hoyle , Chris Papo
Jun 13, 2014 -

Advantage Acura of Naperville responded

Hi and thanks for your kind words! We appreciate Chris and Neil as well as the rest of our staff and we are thrilled that they have taken care of you and your wife. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Don’t hesitate to ask if there is anything else we can do to help you. Best regards, Andy Trilla | General Manager | andyt@conacura.com

June 12, 2014

first time buyer I was very pleased with his knowledge of cars and although i did not make a purchase at the time when i am ready and the time is right i will definit More

by mariaduhhlol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jun 13, 2014 -

Advantage Acura of Naperville responded

Maria, thank you for reviewing your time spent at Continental Acura. Our team commits themselves to exceptional service and a vast knowledge of our models and I am glad your experience with our staff reflected this dedication. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, Andy Trilla | General Manager | andyt@conacura.com

June 12, 2014

"Went the extra mile!" The air was leaking in my tire today. I called Dan at Continental Acura of Naperville for a service appointment. He asked me to come right in and they More

by ssimcock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley, Dan Rusmussen
Jun 13, 2014 -

Advantage Acura of Naperville responded

Thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in a timely manner. I will be sure to pass along your thanks to Dan and Shirley and we look forward to servicing your future automotive needs! Best regards, Andy Trilla | General Manager | andyt@conacura.com

June 11, 2014

By Far The Best Customer Service My Wife and I went in looking for a specific car, (2013 Acura TL) I had called the dealearship and spoke with a gentleman- Kevin Ahlert. He had the c More

by KPatel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ahlert
Jun 12, 2014 -

Advantage Acura of Naperville responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction, and I am happy to hear that Kevin was able to gain your trust in our business, and he is a valuable team member, indeed. Congratulations on your new Acura TL and we look forward to servicing your future automotive needs! Take care, Andy Trilla | General Manager | andyt@conacura.com

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