Back

Advantage Acura of Naperville

Naperville, IL

4.4
422 Reviews

2275 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 422 reviews

October 31, 2014

Relaxed and Pleasant Experience We shopped Audi and Acura, both owned by Continental, and were well treated at both locations. The MDX won us over and our sales professional, Tom Tru More

by tguttilla1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trulis
Oct 31, 2014 -

Advantage Acura of Naperville responded

Awesome review & great feedback! Thanks for your kind words - we really appreciate it. We're glad that you had such a hassle-free time here. Tom will be super happy to know that he helped make your experience so positive and enjoyable. Congrats on the new car & enjoy the MDX!

October 31, 2014

Top Notch Service Department Recently had both of my Acura cars (MDX and RL) serviced at Continental Acura. I worked with Dan, Chris, and Shirley and they are all professional, c More

by AcuraMan3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley, Chris Papo, Dan Rusmussen
Oct 31, 2014 -

Advantage Acura of Naperville responded

Awesome feedback! We appreciate hearing this & are super grateful for the 5 star review- Thank you!! Chris, Dan & Shirley as well as the rest of the service staff will be happy to hear that they were so helpful in making your experience so positive and enjoyable. Enjoy your MDX and RL!

October 02, 2014

2nd lease I purchased my first lease, 2012 TSX SE, in 2012 from Josh Bruhn and just traded it in for a 2015 TLX with the help from Tony Garcia, 2.5 years into t More

by bhryckiewicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Burton , Josh Bruhn , Tony Garcia
Oct 03, 2014 -

Advantage Acura of Naperville responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. It is magnificent to know that Josh, Tony and Jerry were able to provide you with the stress free and knowledgeable customer service that Continental Acura is known for. Our knowledgeable sales team is patient and eager to assist. They strive to create a great experience for every customer. They will be very happy to hear that they were successful in that endeavor. We appreciate your recommendation and loyalty as well. We look forward to seeing you back again in the future! Take care. Best regards, Andy Trilla | General Manager | andyt@conacura.com

August 27, 2014

Great car buying experience! Tony Garcia and Jerry Burton made us feel comfortable throughout the entire car-buying experience! I would definitely recommend this dealership and w More

by lovemyacuraMDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Burton , Tony Garcia
Aug 28, 2014 -

Advantage Acura of Naperville responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Tony and Jerry were able to meet your needs. At Continental Acura, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Thank you for the recommendations! We look forward to assisting you with your future sales and service needs. Best regards, Andy Trilla | General Manager | andyt@conacura.com

August 05, 2014

Highly recommended! Not only does Continental Acura have a great selection of used and new cars but most importantly they have a great team that stands behind their vehic More

by tlcasillas1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Garcia, Tony Garcia
Aug 06, 2014 -

Advantage Acura of Naperville responded

Thank you for taking the time to share your thoughts with us. Congratulations to your new car. We are dedicated to our customers and it’s important we do everything in our power to ensure they drive away happy customers! It is great to know that Tony was able to help you find the perfect car. We will make sure he hears of your kind words. All of us at Continental Acura await your return. Best regards, Andy Trilla | General Manager | andyt@conacura.com

July 16, 2014

Miles of smiles car wash Barb is always friendly and a great asset to the dealership. Her attitude is always positive and she is pleasant to deal with. Very good experience! More

by danielgprice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb Converse
Jul 17, 2014 -

Advantage Acura of Naperville responded

Thank you for writing about your visit with us! I am happy to hear that Barb was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Kind regards, Andy Trilla | General Manager | andyt@conacura.com

July 08, 2014

Customer Service is the BEST! The folks over at Continental Acura in Naperville are simply the BEST. I want to give a special thank you to Barbara, who is always smiling and goes More

by joleneporter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara in Service
Jul 09, 2014 -

Advantage Acura of Naperville responded

Jolene, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Barbara was able to make your experience one to remember. Don't hesitate to reach out to us if you have any further questions or needs. Kind regards, Andy Trilla | General Manager | andyt@conacura.com

July 07, 2014

Excellent Service and Sales From purchasing our three MDXs, two RDXs, one TSX and one RL (several from Greg Pew, to Shirley who greets and gets my car washed, to Neil and Chris i More

by gtttwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb, Shirley, Greg Pew, Neil Hoyle , Chris Papo
Jul 08, 2014 -

Advantage Acura of Naperville responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Greg, Shirley, Neil, Chris and the rest of the team were able to satisfy that. Glad to hear that you are consistently impressed with the service we offer here at Continental Acura. If there is anything more we can do for you please come back and see us any time! Take care! Warm regards, Andy Trilla | General Manager | andyt@conacura.com

July 02, 2014

Excellent Experience with Their Service Team This dealership has a clear vision for the excellent customer service they deliver and it shows in the people they hire and I would imagine how they t More

by abc123**
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley, Dan Rusmussen
Jul 03, 2014 -

Advantage Acura of Naperville responded

It is wonderful to hear that our staffs at Continental Acura were able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Andy Trilla | General Manager | andyt@conacura.com

July 02, 2014

Service and sales are awesome I have bought several cars from Continental Acura and have always had a great experience. The service department is top notch and very professional. More

by Matt Faber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley, Chris Papo
Jul 03, 2014 -

Advantage Acura of Naperville responded

Matt, we are truly grateful for this awesome review! We are thrilled that Chris was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook and follow us on Twitter for service specials! Kind regards, Andy Trilla | General Manager | andyt@conacura.com

...
23
...