Advantage Acura of Naperville

Pleasant experience We had a very pleasant experience purchasing this new car. Tony Garcia was our sales rep. He was extremely pleasant, fair, and helpful in selecting o We had a very pleasant experience purchasing this new car. Tony Garcia was our sales rep. He was extremely pleasant, fair, and helpful in selecting out our new vehicle. This is the second car we have purchased from Tony, and the third from this dealership. We would recommend this dealership to anybody without any reservations. More

Fantastic Experience!!! I rarely write reviews but I had such a great experience that I felt compelled to give my opinion. I visited several other dealerships in Chicago and I rarely write reviews but I had such a great experience that I felt compelled to give my opinion. I visited several other dealerships in Chicago and the north suburbs, prior to visiting Continental Acura in Naperville. I was tired of the getting the same run around from greasy/inexperienced salesmen that could not tell me anything about the cars they were trying to sell. I came into Continental to look at a certified pre owned 2014 MDX. As soon as I met Tony I knew I liked the way he did business. I was in in front of the car that I wanted to see within 5 minutes. I took the car for a test drive within 10 minutes. Beautiful car in pristine condition, low miles, verified one owner and fully documented service history from Continental Acura. Tony and Sam (dealership manager) went out of their way to take care of my family and make sure that I had the best car buying experience. I am in sales myself so I appreciate a good sales process. Tony was not pushy at all and provided me with a full detailed history on my vehicle, as well as several other cars that I was planning to look at from other dealerships. I consider myself an educated consumer and the information that I received made me much more comfortable with my purchase. The car was in perfect condition… I got a great price… great financing… I got a loaner while the car got fully detailed... I liked the people that I was working with… I made my purchase same day because there was really no reason not to… I pick up my MDX a week later on a busy Sat afternoon. Even though Tony could have been helping more customers on the floor, he still took plenty of time to sit in the car and walk thru every option and button. My wife and I truly appreciated the customer care even after the vehicle was purchased! I hate when salesmen make you wait while they “talk to their manager”…. I don’t appreciate salesmen that have no knowledge about their own cars… I despise pushy sales tactics…. I am super glad that I walked into Continental and saved myself hours of potential headaches. Also, I talked to several acquaintances that bought cars from Continental and they all said it was there best experience ever. These guys are definitely doing something right. Tony is a great guy and I would honestly recommend him if you are in the market! More

Could Not Be Happier! Had a great experience purchasing our used car. Tony was honest and very welcoming. Would recomend this dealer to our family and friends! A terrific p Had a great experience purchasing our used car. Tony was honest and very welcoming. Would recomend this dealer to our family and friends! A terrific place! More

Great service Aside from the fact that we like Acuras, the reason my wife and I are repeat customers is the level of service we receive. We have worked with Tom Tru Aside from the fact that we like Acuras, the reason my wife and I are repeat customers is the level of service we receive. We have worked with Tom Trulis from the very beginning and appreciate the fact that he doesn't 'hard' sell us. He is open, honest and transparent and wants to build a long term relationship rather than make a short term sale. We like that. More

It's a winner! We could not be happier with the customer service we received as we worked through our decision to purchase a new car. Tom was terrific and completel We could not be happier with the customer service we received as we worked through our decision to purchase a new car. Tom was terrific and completely honest with our questions. We definitely did not feel pressured into making any decisions we were not comfortable with and ultimately it help accelerate our decision to buy. Similarly, we could not be happier with our selection - it has been a joy to drive and we expect to keep it for a long, long time! We have been back to buy accessories and of course dropped by for a car wash or two during after these dreary Chicago winter weather events. More

Big Thanks to Barbara Converse Just wanted to share with the Continental Acura team on the bonus on being greeted by Barbara Converse when I bring my car in for service and/or a car Just wanted to share with the Continental Acura team on the bonus on being greeted by Barbara Converse when I bring my car in for service and/or a car wash. Barbara is always happy! Whatever Barbara is drinking I want some! More

Low Pressure Kevin was subtle yet effective when showing us the MDX and RDX. He wasn't pushy and in your face like many car salesmen. He answered all our questio Kevin was subtle yet effective when showing us the MDX and RDX. He wasn't pushy and in your face like many car salesmen. He answered all our questions and never made us feel hurried, though it was after hours. Great car buying experience! More

Good service from the get-go! I have only brought my 7 month old RDX into Continental Acura for car washes thus far but each time I drive in I feel very welcome. Barbara is always I have only brought my 7 month old RDX into Continental Acura for car washes thus far but each time I drive in I feel very welcome. Barbara is always friendly and courteous upon my arrival and follows through on any finishing touches. We purchased our car from Steve and he ALWAYS stops by to greet me when I am in the waiting room. He continues to patiently answer my technical questions and offers help and suggestions with the upkeep of my car. The sale did not end when we signed the line! I truly feel my business has been appreciated. More

Friendly Service I bought a used Acura at Continental Acura and have had it in for normal maintenance in the 2 1/2 years I've had the car. The sales and service reps I bought a used Acura at Continental Acura and have had it in for normal maintenance in the 2 1/2 years I've had the car. The sales and service reps have been great to deal with. They are friendly and have taken as much time with me as I need to get all my questions answered. More

Seven Acuras and Counting! I have bought seven Acuras from Continental Acura over 10 years and I can always depend upon them to provide nothing short of excellence in everything I have bought seven Acuras from Continental Acura over 10 years and I can always depend upon them to provide nothing short of excellence in everything they do. Buying an Acura from Greg Pew and Sharon MacDonald is an enjoyable process because they know their product, they communicate regularly and if I need anything, they know where to get it. When it comes to servicing my Acuras, I'm always greeted with a smile and can depend upon Neil, Chris, Dan, Rich, Carrie, Shirley and Barbara, to be looking out for my best interests. And, when I get my Acura back, the job is always done right the first time, on time. Thank you Continental Acura for providing excellent service! More