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Advantage Acura of Naperville

Naperville, IL

4.4
422 Reviews

2275 Aurora Ave

Naperville, IL

60540

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Showing 422 reviews

January 05, 2016

Couldn't be happier We just bought our sixth car (2016 RDX) From Continental on Saturday, November 28. The whole process was pleasant and painless-not only did we get a More

by Kut131@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bruhn , Mark Pisoni, Ernie Alvarez
Jan 06, 2016 -

Advantage Acura of Naperville responded

We hope you are enjoying your new 2016 RDX! Thank you for writing this great review about us, and thank you for your loyalty! If you ever need anything please stop by or give us a call!

January 05, 2016

A Very Pleasant Car Buying Experience This is our 2nd vehicle we have purchased from this dealership. Both times my wife and I had a great car buying experience. Our salesman Ernie Alverez More

by David&Dianna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Burton , Mark Pisoni, Ernie Alvarez
Jan 06, 2016 -

Advantage Acura of Naperville responded

Congratulations on your new Acura! We thank you for taking the time to give us feedback on your experience with us. We truly appreciate your loyalty.

December 21, 2015

stressful experience I drove all the way from Ann Arbor Michigan to buy the car. I was so excited about buying my first car. Kevin was so pleasant to work with. He was so More

by AA517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Burton , Kevin Ahlert
Dec 28, 2015 -

Advantage Acura of Naperville responded

Thank you for traveling a long way and we’re delighted to know you are happy with your vehicle! Please accept our apology for your experience in the Business Office. It is always our desire and intention to provide an exceptional experience from beginning to end. We have addressed your concerns internally. If I can assist further, please contact our General Manager directly. Andy Trilla, GM – andyt@conacura.com

December 06, 2015

Another Great Sales Experience Bought my 3rd Acura from Continental Acura, a 2016 TLX, with the help of Kirk Roberts. Would not go any where else as the sales experience and no hass More

by JenG2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Roberts
Dec 11, 2015 -

Advantage Acura of Naperville responded

Wow! Thank you Jen, for this fantastic review! To hear that this was your 3rd Acura from us means so much - we truly appreciate your loyalty! We're also happy to hear that you feel at home here because as part of the Continental family, you should! Enjoy your new TLX and feel free to swing by if you have any further needs. Thank you again!

November 19, 2015

Second Time is a Charm My parents have been buying from Continental since I was a child. So I wasn't too concerned when I bought my first Acura from them. I had to go back a More

by dabdallah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Pew
Nov 20, 2015 -

Advantage Acura of Naperville responded

Thank you for taking the time to write this great review about our team. It is great to know that Continental and Greg has earned your business yet again! Congratulations on your new car and enjoy!

November 18, 2015

Awesome service. Awesome Dealership. No pushy salesman asking for you to buy it right away. They let me take my time to inspect the vehicle drive the vehicle. When i More

by hondafamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Pew
Nov 20, 2015 -

Advantage Acura of Naperville responded

Thank you for this great review. We are happy to hear that Greg was able to give you such a positive car buying experience. Enjoy your new car!

November 14, 2015

Michigan resident, Continental Acura customer I live in Michigan but visit Naperville to see family on a regular basis, so when it was time to shop for a new car I chose Continental Acura. The sta More

by PG Michigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Roberts
Nov 17, 2015 -

Advantage Acura of Naperville responded

Thank you for taking the time to write this review about us! We are pleased to hear that you chose Continental Acura to purchase your vehicle from. Don't forget to stop by for a complimentary car wash the next time you are in town!

October 24, 2015

Amazing car buying experience i had been searching for a used car but I had gotten a huge interest rate from another dealership. The other dealership was very nice and helpful but More

by Eric9112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Alvarez
Oct 26, 2015 -

Advantage Acura of Naperville responded

Thank you for this awesome review! We are so happy to hear that Ernie was able to assist you during your car buying process. If you ever need anything, feel free to reach out to us.

October 22, 2015

Fantastic Service Again and New Vehicle Purchase We previously had a 2003 MDX that we brought to the dealership several times for service with Chris and each time that we have gone there the service More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Papo, Kevin Ahlert
Oct 23, 2015 -

Advantage Acura of Naperville responded

Congrats on your purchase! Kevin is a valued member of our team and he will appreciate your kind words. Let us know if you have any questions regarding your MDX and feel free to follow us on Facebook and Twitter.

October 17, 2015

Chris Papo, Great assistant service manager Chris was helpful, friendly and professional. He makes owning an Acura worthwhile. Service was done in a timely manner. Would definitely recommend Chr More

by ssimcock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Pew, Kevin Ahlert, Shirley Defino
Oct 19, 2015 -

Advantage Acura of Naperville responded

Thank you for this awesome review. It is great to know that our service department and your adviser, Chris, were able to make servicing your vehicle a pleasant experience.

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