Advantage Acura of Naperville
Naperville, IL
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Couldn't be happier We just bought our sixth car (2016 RDX) From Continental on Saturday, November 28. The whole process was pleasant and painless-not only did we get a We just bought our sixth car (2016 RDX) From Continental on Saturday, November 28. The whole process was pleasant and painless-not only did we get a fair price, we were treated with respect and courtesy. We are always made to feel like we and our business matter-sometimes a rare commodity in this day and age of very competitive pricing. I should point out we live about 12 miles east of Continental Acura and less than 1 mile from a competitor dealer, so we do have other options but it's an easy choice to deal with Continental. Thank you! More
A Very Pleasant Car Buying Experience This is our 2nd vehicle we have purchased from this dealership. Both times my wife and I had a great car buying experience. Our salesman Ernie Alverez This is our 2nd vehicle we have purchased from this dealership. Both times my wife and I had a great car buying experience. Our salesman Ernie Alverez was very helpful and understanding during the test drives and during the final sales process. Ernie actually made it fun and enjoyable. We find this dealership to be very friendly and accommodating. Mark Pisoni did a great job matching our final purchase price. Jerry Burton did a super job on the final paperwork and was even able to get us financed at a lower rate than the one through our bank. That was just the cherry on the cake. Everyone at this dealership from the greeter at drive in service center to the cashier really goes the distance to ensure your satisfaction. We will definitely buy our next vehicle here. More
stressful experience I drove all the way from Ann Arbor Michigan to buy the car. I was so excited about buying my first car. Kevin was so pleasant to work with. He was so I drove all the way from Ann Arbor Michigan to buy the car. I was so excited about buying my first car. Kevin was so pleasant to work with. He was so helpful and understanding. Jerry on the other hand made my experience horrible. He was so sarcastic and rude for no reason. I felt so pressured to finance it with them. My bank wired the money but they wouldn't get it until Monday because we went Saturday. I even gave him a copy of the wiring information but he insisted that I finance with them, even told me I had to come back to resign all my papers again if the wire went through. Luckily my bank cleared everything up. But he made my buying experience very unpleasant and stressful. I made sure that my bank was who I financed it through, I wanted nothing to do with Jerry ever again. More
Another Great Sales Experience Bought my 3rd Acura from Continental Acura, a 2016 TLX, with the help of Kirk Roberts. Would not go any where else as the sales experience and no hass Bought my 3rd Acura from Continental Acura, a 2016 TLX, with the help of Kirk Roberts. Would not go any where else as the sales experience and no hassle no pressure make this the place to buy or lease a new car. I feel right at home when I bring my car in for regular maintenance or a car wash. Kirk is a great person and would highly recommend working with him. More
Second Time is a Charm My parents have been buying from Continental since I was a child. So I wasn't too concerned when I bought my first Acura from them. I had to go back a My parents have been buying from Continental since I was a child. So I wasn't too concerned when I bought my first Acura from them. I had to go back and get a new one after being rear-ended and my Tl being totaled. Worked with Greg Pew for the second time. I knew right away I wanted another Acura and from the same place/person. Great service, easy to work with. Greg took the time to show me all my options, drive on the test track, he even worked hard to get me the car I wanted since it wasn't in stock. Highly recommended. I've never been disappointed! More
Awesome service. Awesome Dealership. No pushy salesman asking for you to buy it right away. They let me take my time to inspect the vehicle drive the vehicle. When i Awesome Dealership. No pushy salesman asking for you to buy it right away. They let me take my time to inspect the vehicle drive the vehicle. When it came down to buying everything with smooth and easy. Will come back to buy another car in the future. Greg was great to deal with too in every aspect!! More
Michigan resident, Continental Acura customer I live in Michigan but visit Naperville to see family on a regular basis, so when it was time to shop for a new car I chose Continental Acura. The sta I live in Michigan but visit Naperville to see family on a regular basis, so when it was time to shop for a new car I chose Continental Acura. The staff is friendly and professional, my sales representative Kirk Roberts was very knowledgeable about the vehicle I purchased and took the time to explain all of the cars features. The whole experience at Continental Acura was a positive one. More
Amazing car buying experience i had been searching for a used car but I had gotten a huge interest rate from another dealership. The other dealership was very nice and helpful but i had been searching for a used car but I had gotten a huge interest rate from another dealership. The other dealership was very nice and helpful but due to interest rate we couldn't make it work. I then went to continental Acura and I dealt with Sam Randazzo and Ernie Alvarez both were very helpful Sam said he would do his best to get me a better rate and in a car that day. I was skeptical at best with in hrs I got the phone call I was approved at half of what the other dealer had offered and in to the Acura TL sh awd with tech package. My wife was also amazed at the speed and helpfulness we got at Acura she was also amazed that we also had a 48 month term not some super long term. I was in my car by 7:30-8:00 that night and had arrived about there at like 2 or 3 that day. So I highly recomend this dealership as they are friendly quick and work to get you in to the car you want at the price you want. More
Fantastic Service Again and New Vehicle Purchase We previously had a 2003 MDX that we brought to the dealership several times for service with Chris and each time that we have gone there the service We previously had a 2003 MDX that we brought to the dealership several times for service with Chris and each time that we have gone there the service has been excellent. When we needed to look for another vehicle, my wife wanted to replace her MDX with another one and Continental was the only choice. Kevin helped us when we went to look at a certified 2013 MDX and the experience during the purchase was stress free. We even mentioned that we had outside financing already and they didn't pressure us to get their financing. We will definitely be back! More
Chris Papo, Great assistant service manager Chris was helpful, friendly and professional. He makes owning an Acura worthwhile. Service was done in a timely manner. Would definitely recommend Chr Chris was helpful, friendly and professional. He makes owning an Acura worthwhile. Service was done in a timely manner. Would definitely recommend Chris at Continental Acura of Naperville. More