Advantage Acura of Naperville
Naperville, IL
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Great Car Buying Experience We purchased a used car at Continental Acura and found the shopping experience and follow up support to be outstanding. Abe Crump was our salesperson We purchased a used car at Continental Acura and found the shopping experience and follow up support to be outstanding. Abe Crump was our salesperson. He was pleasant, professional and courteous, and took all the time we needed to evaluate and decide on our purchase. We had a few mechanical problems with our used vehicle purchase before buying and the issues were quickly repaired and completely satisfactory. Thanks for the experience. Highly recommended dealer and people. More
i came in for an oil change, and left with a smile I arrived at Continental Acura around noon Wednesday and was quickly greeted by the service lane employees and directed on where to go. This dealershi I arrived at Continental Acura around noon Wednesday and was quickly greeted by the service lane employees and directed on where to go. This dealership will not leave you confused and lost while there for service ,unlike others. Chris papo and Shirley the cashier were very friendly and were able to connect on a personal and business level. If I didn't do most of the maintenance myself I would take my TSX here more often. Its always a pleasure to have Chris as my service advisor. Thanks Continental Acura team More
Used car purchase First time at Cont Acura - very positive experience. I appreciate Kevin being upfront with pricing and explaining type of reconditioning performed on First time at Cont Acura - very positive experience. I appreciate Kevin being upfront with pricing and explaining type of reconditioning performed on vehicle. Low pressure and friendly environment! More
Another great experience We visited Continental for the lease of a 2016 RDX. This was our 2nd purchase at Continental in the past 11 months, as we purchased a 2016 MDX last y We visited Continental for the lease of a 2016 RDX. This was our 2nd purchase at Continental in the past 11 months, as we purchased a 2016 MDX last year. We had a similar experience this time...outstanding. Ernie Alvarez provided great service, without playing any of the games that are played at Acura dealerships in Westmont and Elmhurst. He, combined with Mark Pisoni, provided another great purchase experience. There was never any pressure to make the purchase. Ernie and Mark provided a great price on the new car, while also offering market value on my trade. Josh and Jerry provided great insight into the lease process, as this was our first lease. When visiting the Service Department a few days later, Dan provided friendly assistance. In the future, we will not even shop at the other dealers, as we only need to visit Continental to get an overall great experience. More
Ernie Alvarez is awesome! I just leased my second ILX through Continental Acura and I couldn't be happier! The car is fun to drive and very stylish. And I want to thank Ernie I just leased my second ILX through Continental Acura and I couldn't be happier! The car is fun to drive and very stylish. And I want to thank Ernie Alverez and Jerry Burton for taking such great care of me! More
Tyler Fox' Assistance Tyler Fox assisted me yesterday, 1/14 with my tire pressure issue. He was professional and very helpful. He addressed my questions completely. He was Tyler Fox assisted me yesterday, 1/14 with my tire pressure issue. He was professional and very helpful. He addressed my questions completely. He was apologetic that I wasn't able to use the carwash due to weather. More
Service with a smile From the buying of the car to the service, the personal greets you with a smile on arriving and leaving. Had the car washed today which started with a From the buying of the car to the service, the personal greets you with a smile on arriving and leaving. Had the car washed today which started with a smile from Hailey and ended with a clean car. Their customer service is stellar. More
Car wash-- excellent Had my car washed this afternoon and Tyler Fox assisted me and was very courteous and most helpful. I asked him to,check my wind shield washer fluid Had my car washed this afternoon and Tyler Fox assisted me and was very courteous and most helpful. I asked him to,check my wind shield washer fluid and he did and filled it up for me. He was great to work with! Thank you! More
Carwash First time using the car wash service and Hailey did a great job of walking me thru everything. Very friendly and considerate. Will make the drive f First time using the car wash service and Hailey did a great job of walking me thru everything. Very friendly and considerate. Will make the drive from Plainfield without hesitation for the service. More
Great experience with everyone at the dealership We purchased a used Mazda from Continental Acura and were very happy with every part of the experience. The vehicle was priced well, so there was no n We purchased a used Mazda from Continental Acura and were very happy with every part of the experience. The vehicle was priced well, so there was no need to haggle, and the service was as good as I have ever experienced. I will go back here when I want to purchase another car. More