Advantage Acura of Naperville
Naperville, IL
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Great Experience at Continental Acura We have just purchased our third MDX from Abe Crump at Continental. Abe is always helpful, knowledgable and accomodating. The service department is We have just purchased our third MDX from Abe Crump at Continental. Abe is always helpful, knowledgable and accomodating. The service department is very clean and well run. This dealership makes buying a car a very nice experience. More
Amazing work. Great help. Joe Ozer & Mark P helped me greatly. I suggest anyone go there if it be new, used, or trade in. Thanks so much guys. Amazing work. Koji T Joe Ozer & Mark P helped me greatly. I suggest anyone go there if it be new, used, or trade in. Thanks so much guys. Amazing work. Koji T More
Great Customer and Car Service I purchased and have had my 2.5 TL serviced by this dealer for 16 years. I now have 271,000 miles and it's running great. I purchased and have had my 2.5 TL serviced by this dealer for 16 years. I now have 271,000 miles and it's running great. More
First Class Sales and Service I've purchased 3 cars in the past 8 years from Continental Acura - the sales team is great (thanks Abe) and the process is efficient and w/out pressur I've purchased 3 cars in the past 8 years from Continental Acura - the sales team is great (thanks Abe) and the process is efficient and w/out pressure. Beyond these purchases, I've had all of my cars serviced at Continental Acura (both past and current) because of the ease in making appointments (scheduling in person, on the phone or on the web -flexible schedule), quality of service (issues are diagnosed, explained clearly and serviced correctly the first time and in a timely fashion) and the great team of people (always a familiar/trustworthy face - thanks Neil...and Shirley always greets you with a smile and ensures you are charged accurately and that you understand any and all charges). -Adam S. More
It was a pleasant experience. No pressure from salesman. Shopping for a car for my daughter and was interested in a used camry. The dealership just received the car and was not even priced yet. The salesma Shopping for a car for my daughter and was interested in a used camry. The dealership just received the car and was not even priced yet. The salesman let me take the car for a test drive. I liked the car and wanted to purchase it. The salesman worked a great deal for me and did not feel pressured. He gave me a great deal and I would recommend this salesman to future car buyers. Thanks for making buying a car less stressful. More
Best Service Ever! Being in a family of 5 who loves new cars, we've purchased a new car almost every year since 1996. We've had the best service with the sales person, T Being in a family of 5 who loves new cars, we've purchased a new car almost every year since 1996. We've had the best service with the sales person, Tom Trulis, and business manager, Jerry Burton, at Continental Acura of Naperville so far. We were looking to buy a 2017 Acura RDX Tech AWD and Tom Trulis did not put any pressure on us to buy. He was very patient with all of our questions and worked so well with us on the price that we decided to upgrade to the Advance package. He also didn't make us feel uncomfortable or that it was too much trouble when we decided to change the color of the vehicle on the day of signing, even though he had already input our prior decision in the system. Really fair deal/price! Jerry Burton was very helpful in answering several questions we had regarding financing, which in turn also played a part in our decision to purchase from this dealership. The paperwork at signing was thoroughly explained and straightforward. No hidden fees or hassle, unlike our experiences with many other dealerships. More
Great experience overall Joe Ozer helped me with the purchase of my 2013 Acura TL. He was extremely pleasant to work with and answered all of my questions and concerns. If you Joe Ozer helped me with the purchase of my 2013 Acura TL. He was extremely pleasant to work with and answered all of my questions and concerns. If you are looking for a new car I would highly recommend this dealership and the team that works there. I will definitely be going back when I'm back in the market for a new car again. More
Great As a former Lexus owner I am very pleased with my MDX, the sales and finance staff and the service department. Every contact with Continential Acura w As a former Lexus owner I am very pleased with my MDX, the sales and finance staff and the service department. Every contact with Continential Acura was been great. Joe More
Best Car Buying Experience Ernie Alvarez was hands down the most professional car salesman I have dealt with, without question. Admittedly, my schedule is challenging. Ernie Ernie Alvarez was hands down the most professional car salesman I have dealt with, without question. Admittedly, my schedule is challenging. Ernie was willing to text, call, email, and stay late at the dealer, effectively communicating during, and after, the entire process (even past 10PM). Car buying is something that historically has caused me anxiety and trepidation. Based on this transaction, I have a completely new outlook. I would recommend Ernie and the whole Continental staff to anybody in the car market. More
Outstanding as always Well I did it again and as the previous 5 times prior I’m a very happy owner of 2016 Acura TLX, and as in the past the entire sales staff starting wit Well I did it again and as the previous 5 times prior I’m a very happy owner of 2016 Acura TLX, and as in the past the entire sales staff starting with Greg worked with me on all aspects of the vechical that best fit my needs hassle free and without any pressure. As always the friendly and honest service staff starting with Chris and Dennis are always there to assist and get you in and out as soon as possible and clearly explain what needs to be done to your car. I do and will continue to recommend Continental Acura to all my friends that are in the market of purchasing a new or used vechical. Great Job everyone and Thank You keep up the good work All car dealers should take a lesson from Continental and maybe there would be less un happy customers out there complaining about their car purchase. Sincerely Michael J Bidegain More