Adams Toyota Kansas City
Lee's Summit, MO
Filter Reviews by Keyword
By Type
Showing 184 reviews
Oil consumption turned water pump fiasco Toyota takes GREAT care of me everytime... one small job turned into a bigger job, but they got the job done and now I don't have to worry about any i Toyota takes GREAT care of me everytime... one small job turned into a bigger job, but they got the job done and now I don't have to worry about any issues. More
Great Customer Service at Adam's Toyota. ALL the staff at Adam's Toyota are phenomenal! The salesmen, finance office personnel, mechanics, and everyone there are helpful, friendly and kind. I ALL the staff at Adam's Toyota are phenomenal! The salesmen, finance office personnel, mechanics, and everyone there are helpful, friendly and kind. I've never had a better experience anywhere!! More
Routine maintenance The only thing I have to complain about how long it took for me to get a shuttle from the dealership to my work. I waited 45 minutes by the time the The only thing I have to complain about how long it took for me to get a shuttle from the dealership to my work. I waited 45 minutes by the time the shuttle got me to work they called and said the truck was already done. They could've just told me it wouldn't be very long and I wouldn't need to get a shuttle. Really that was the only issue everything else is good thank you More
First time at dealership I just had my 5000 mile checkup. The service department was well organized. I had a couple of questions and Adam was very helpful. The car was finishe I just had my 5000 mile checkup. The service department was well organized. I had a couple of questions and Adam was very helpful. The car was finished well ahead of the projected time to wait. More
Best Toyota and Luxas service center in Kansas city metro a. Best customer service, friendly and quick service with best price in town. I will definitely recommend this dealership for service. Better than LEXUS Best customer service, friendly and quick service with best price in town. I will definitely recommend this dealership for service. Better than LEXUS dealership. Have been going there for more than 10 years. More
Great experience! I was able to make an appointment online. As soon as I showed up, I was assisted. The service was excellent and quick. Would definitely come back agai I was able to make an appointment online. As soon as I showed up, I was assisted. The service was excellent and quick. Would definitely come back again. More
Warranty Work The dealer I bought my new truck from refused to perform warranty work on the front differential bearing related to a factory TSB because I installed The dealer I bought my new truck from refused to perform warranty work on the front differential bearing related to a factory TSB because I installed aftermarket wheels & tires on my truck. Adam's performed the work without hesitation & the issue is resolved. More
Above and beyond Took 2011 Prius in for recall service. While there tech found a leak in timing chain cover. Drive train warranty exspired 2 months before. Service adv Took 2011 Prius in for recall service. While there tech found a leak in timing chain cover. Drive train warranty exspired 2 months before. Service advisor got TOYOTA to honor anyway saving me hundreds when they legally were covered. They even paid for a rental car until it was completed. Couldn't be happier. More
Great service. I really appreciated the service guys at Adams Toyota. I ended up having both household vehicles serviced this week. When I needed a ride to the deale I really appreciated the service guys at Adams Toyota. I ended up having both household vehicles serviced this week. When I needed a ride to the dealership to pick up my car the porter came promptly and drove me there safely. I do not go anywhere else for service and highly recommend them. More
Easy to use. Done right. Routine service on Highlander. I really like the fact I DON'T need an appointment for this. They've always done the work correctly while I wait. And I Routine service on Highlander. I really like the fact I DON'T need an appointment for this. They've always done the work correctly while I wait. And I jump back into a clean (washed) car. More