Adams Toyota Kansas City
Lee's Summit, MO
Filter Reviews by Keyword
By Type
Showing 184 reviews
Attempted to purchase a vehicle through one of their on-line resources, TrueCar. The vehicle had "factory installed" options according to the salesman, "aftermarket options" according to the manager. Wh on-line resources, TrueCar. The vehicle had "factory installed" options according to the salesman, "aftermarket options" according to the manager. While all of these options were clearly listed on the website they claim they were not, or at least not considered when offering the out-the-door price. Either way, they refused to honor the online quote, which was specific to the VIN and stock#. Call it bait and switch, call it whatever you want, at the end of the day they have zero integrity, and simply play games to get you in the door. More
I love dealing with Najeme Nyoki and Adams Toyota! Easy to work with; very accommodating and I highly recommend this dealership. Najeme is so polite and respectful and, as a woman who has been talked down to work with; very accommodating and I highly recommend this dealership. Najeme is so polite and respectful and, as a woman who has been talked down to in similar situations, I can’t say enough about how much I appreciate him! More
My experience first-time experience was great, was able to get safety features that I really like. Lucas was great, very knowledgeable and respected, answered all if our questions. to get safety features that I really like. Lucas was great, very knowledgeable and respected, answered all if our questions. More
We visited multiple dealerships and by far had the best experience here. Were able to get exactly what we were looking for and Nick made the process so quick and easy!! experience here. Were able to get exactly what we were looking for and Nick made the process so quick and easy!! More
We planned to visit multiple dealerships, but ended up visiting just ONE! Ben Lewis @Adams Toyota in LS was phenomenal from start to finish and gave us the best buying experience. George, the SM was als visiting just ONE! Ben Lewis @Adams Toyota in LS was phenomenal from start to finish and gave us the best buying experience. George, the SM was also great, and very friendly to our family. We ended up with a beautiful 2020 Demo 4-Runner Lmtd. (I should also mention they bought a previous vehicle here in 2013, but Ben didn't help them, and it was an OK experience then) My mother was the Driver, my step-dad was the Buyer, and at home. Ben went the extra step of coming to our house to accommodate the Buyer, and both Mom and Pops were VERY pleased with everything. I did negotiate a bit, and Ben made sure everything was taken care of..... but the deal was reasonable to begin with. I'll be going back to see Ben when I'm ready for my TUNDRA! More
I test drove a 2020 4Runner Limited today. The salesman couldn’t answer questions about the full time 4wd, that it utilizes a center differential to add power as needed to the front wheels. He did not go couldn’t answer questions about the full time 4wd, that it utilizes a center differential to add power as needed to the front wheels. He did not go over the other features and was basically disinterested in providing any information. I am a serious cash buyer and I was made to feel like I was a nuisance. More
I just bought the new 4runner from Najeme, after test driving it. I love the car and the way it drives. Thank you for the fantastic service always! driving it. I love the car and the way it drives. Thank you for the fantastic service always! More
This experience was terrible. We were misled and lied to three times by a inexperienced Salesman. I would not recommend this dealership to anyone. Adams Toyota could use more integity when dealing with the three times by a inexperienced Salesman. I would not recommend this dealership to anyone. Adams Toyota could use more integity when dealing with their customers. More
A 5-star experience in sales and financing. Great people doing an awesome job. It was a painless process. I feel like I made a couple of new friends. doing an awesome job. It was a painless process. I feel like I made a couple of new friends. More