Adams Toyota Kansas City
Lee's Summit, MO
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I have given Adams Toyota the "great" rating in every category because of the buying experience we had with the dealership and the salesman, Patrick. Each was exemplary! Patrick was very thorough, co category because of the buying experience we had with the dealership and the salesman, Patrick. Each was exemplary! Patrick was very thorough, considerate, and thoughtful. He explained all of the features of the Camry, before our purchase and made sure we understood after the sale was completed. My wife and I have purchased many cars through the years and we appreciated Patricks salesmanship. We gave us time to try the car, discuss our options, and consider alternatives. He did not pressure us, although was good at directing the sale and anticipating our needs. We would not hesitate to contact him at any time and feel he would always assist us as best he could. So, would we recommend the dealership, Adams Toyota? Definitely!!! More
Great price and very quick service. Priced car on-line, was in and out in 1 hour. We had a very good experience with Scott and Ryan. They were responsive to our email questions, very knowledgeable about th was in and out in 1 hour. We had a very good experience with Scott and Ryan. They were responsive to our email questions, very knowledgeable about the product, and took as much time as was needed to help us find the right vehicle. We felt the price was fair and that we were well treated. They were upfront with all costs involved and generally very pleasant to deal with. There were no surprises at signing. We also had a very good experience with the finance manager. Based on our overall experience with Adams Toyota, we would recommend them to others. More
This is the most pushy sales organization. They have their first-line people out in front like the other reviewer said. There are about 8 to 10 of these and no-one else besides us is there shopping. T their first-line people out in front like the other reviewer said. There are about 8 to 10 of these and no-one else besides us is there shopping. These people are the grunts who run and get vehicles to test drive. They also try to push Demo models on you. It's like they have a predetermined list of these to push and get extra compensation if they sell one. Then, when they get you to say you might be interested in a particular vehicle, they hand you off to the next level salesman, who sits around at these high bar-stool style round tables. This next person uses all the classic tactics, trying to get you to talk about payments rather than an actual price. They are very high pressure and if you make an offer, they have to take it to a third level person etc. It is such a nightmare and we have shopped there twice, once 2 years ago and then today. I get the willys when I walk in there - it hasn't changed a bit. The first time I just gave up on getting a Camry and stopped by the GM dealer and bought a car with so much less hassle. More
Overall a high pressure, try to screw you, environment. General sales people are treated like crap and required to stand outside in the below 20 degree weather waiting for customers to drive up.<br><br>Sal General sales people are treated like crap and required to stand outside in the below 20 degree weather waiting for customers to drive up.<br><br>Sales managers were rude and when they cannot get the deal they want they insult the customer. All we did was tell them honestly what we needed and they did nothing but lie to us!<br><br>We will never, repeat never, do business with them again and highly recommend others use caution if you do decide to visit them. More