Adams Toyota Kansas City

Informative and friendly The car salesman was very informative; knew the ins and outs of the vehicle I was seeking to purchase. Made the whole experience fast and easy and not The car salesman was very informative; knew the ins and outs of the vehicle I was seeking to purchase. Made the whole experience fast and easy and not to mention I got a great deal! Would recommend Adams Toyota to anyone. More

Very professional, and great follow-up after the sale! The dealership and its employees are all professional and delivered wonderful service, even after the sale! We traveled 200 miles to buy from this de The dealership and its employees are all professional and delivered wonderful service, even after the sale! We traveled 200 miles to buy from this dealership, and will definitely be doing that again! More

Worst Service Appt. In My Life I came in to get four new tires and since I was in for that added the 30,000 mile service 1,500 miles early. Made the appt. 2 wks. in advance giving I came in to get four new tires and since I was in for that added the 30,000 mile service 1,500 miles early. Made the appt. 2 wks. in advance giving them tire preference and info. Called two days prior to appt. to verify tires were in shop, they said they were. Checked in that morning 8:30 a.m. and was assured the tires were in shop. At 10:30 a.m. tech came to tell me 30,000 service was done, but tires weren't delivered yet and could I wait. I was furious and explained I'd called two days prior and was told tires were in, that I was also told that morning tires were in. I said if I'd known tires weren't in I wouldn't have had the 30,000 service 1,500 miles early. Tech apologized, I said basically two different people lied to me and took advantage making me wait 2 hrs. knowing the tires weren't in the shop. Tech said tires would arrive any minute. At 11:30 a.m. tech came and said, oh the tires still aren't here and even if them came now we couldn't have you out of here by your noon deadline. I had them remount the existing tires and told them I would never use their dealership again. Total of three people lied and they took advantage doing the 30,000 service when they knew my priority was the tires. I would not recommend this dealership to anyone and will never go there again. More

Very disappointed with this dealership My trade in value was agreed t and the price of the new car was agreed to so I have no complaints, its the old 80's push a piece of paper back and fo My trade in value was agreed t and the price of the new car was agreed to so I have no complaints, its the old 80's push a piece of paper back and forth as they go for approval (or not) on the deals. I've been here before. I put down a deposit and said I wanted the aftermarket starter installed before I Picked it up. The issue came when I had to wait for the vehicle I wanted to come in. I was told Monday or Tuesday. No problem. No word so I called on Tuesday. Wednesday or Thursday. OK. Thursday vehicle is in and I clean out my trade in and head down to pick up the vehicle. The car came in from another city and had 450 miles on it. The remote start wasn't installed and when I wasn't happy they wanted me to tell them what would make me happy. My "NEW" car buying experience had just been shot to xxxx and I didn't have a good feeling about it anymore so I had them credit me back and I left. I will buy my new vehicle somewhere else. It also smelled as though someone had smoked in the new vehicle. Never again will I darken this dealers door. More

Amazing Sales Team I just got home with my 2014 corolla S premium pkg. Alberto Perez and Jess were great!!! I am so happy this is the 5th vehicle my family has bought fr I just got home with my 2014 corolla S premium pkg. Alberto Perez and Jess were great!!! I am so happy this is the 5th vehicle my family has bought from Adams and we are thrilled!!! I was not pressured, Alberto let me take my time with my choice! More

My husband and I appreciated the attention we were given by Tim Brady. He was focused on us and our family and worked to find a vehicle that met our needs. He was patient and informed. I was prepared for by Tim Brady. He was focused on us and our family and worked to find a vehicle that met our needs. He was patient and informed. I was prepared for the worst....Bad Cop/Good Cop...but, that did not happen. We are pleased with our experience. David and Lisa Ferguson More

The worse sales experience we have dealt with. You dont tell people that a deal is done and are reassured by the sales person , his boss and GM that the deal is complete. Finalize all paperwork and leave tell people that a deal is done and are reassured by the sales person , his boss and GM that the deal is complete. Finalize all paperwork and leave to be told on Monday afternoon to return the car unless we have $ 12,000 ! The salesman did his job but to be told numerous times and we questioned the fact that we were upside down in our car that due to outstanding credit score with 0 % the new car would be financed. Do NOT WASTE your time with this dealership. I was the impression that since this was a USAA dealership that they were in good standing. Well they were just the opposite. More

Referred here by Geico in April of 2011, for a used honda Element. was told by 3 different salespeople that the vehicle taxes could be rolled into the financing, and was promised that the trailer hitch I had Element. was told by 3 different salespeople that the vehicle taxes could be rolled into the financing, and was promised that the trailer hitch I had on my previous element could be recycled onto the new one easily, in about 45 mins. when I got to the DMV, I got surprised with a $1300 bill for taxes and registration fees, and had to spend a week arguing with each salesperson I spoke with up the chain before they would make good on their promise. When I brought the car back for the promised trailer hitch, it took 4 hours for them to get it bolted on, and they gave it back to me with the wiring so messed up the brake lights on my trailer would only come on when I signaled to turn left. Stay away, stay very far away. More

Good prices, decent staff, and nice waiting area. However, Adam's has bad practices at the time of sale. As others have warned, it seems as if there are certain cars they push as if there is a quota However, Adam's has bad practices at the time of sale. As others have warned, it seems as if there are certain cars they push as if there is a quota of some sort. There is no privacy, so everyone can hear your conversations and information. More

service did work on an 1989 celica (60.00 dollar dignostic) . said problem was in the dash charged an needed extra 100.00 to take the dash out . couldnt fix the heater control because they dont ma dignostic) . said problem was in the dash charged an needed extra 100.00 to take the dash out . couldnt fix the heater control because they dont make the part any more... do u think they should have told me that before? now into it for 160.00. i found the part in 20 mins.(70.00) now they want another 100.00 to put it in!.... More