Adams Toyota Kansas City

15000 mile service I waited almost 1hour 45 minutes and I had been told it would be about an hour. That was my only complaint with the dealership. I waited almost 1hour 45 minutes and I had been told it would be about an hour. That was my only complaint with the dealership. More

Service Department - Body Shoo Great body shop and detail shop. I have always been treated fairly by the service department. I haven't had any bad experience with the sales departm Great body shop and detail shop. I have always been treated fairly by the service department. I haven't had any bad experience with the sales department. However, I think the service department and body shop are your real winners. More

Professional and efficient service Excellent service in the body shop and in the service department after car was damaged by a deer. Clear communication and repairs completed as promise Excellent service in the body shop and in the service department after car was damaged by a deer. Clear communication and repairs completed as promised. More

Staff All of the staff was very courteous and knowledgable and Had a nice selection of vehicles on the lot. The staff was not overly pushy. All of the staff was very courteous and knowledgable and Had a nice selection of vehicles on the lot. The staff was not overly pushy. More

Great Service Very cordial. Very prompt, courteous, friendly service. I am traveling & needed the 1st service on my RAV4 (5K miles). They were able to take me in th Very cordial. Very prompt, courteous, friendly service. I am traveling & needed the 1st service on my RAV4 (5K miles). They were able to take me in the day I called & got me out quickly More

Excellent experience with rental and detailing Rented a Highlander for vacation--David was extremely and immediately responsive and helpful; rental vehicle was perfect. Also had my car detailed and Rented a Highlander for vacation--David was extremely and immediately responsive and helpful; rental vehicle was perfect. Also had my car detailed and the oil changed while I was away -- Joe, Jared, and the other team members in service were friendly, fast, and attentive (as were the sales team members when I arrived); the detailing was flawless and my car looks amazing. More

Service review The service dept. has always been easy to work with. Offers good bargains, prompt work and friendly people. I would recommend Adams Toyota to family a The service dept. has always been easy to work with. Offers good bargains, prompt work and friendly people. I would recommend Adams Toyota to family and friends. More

Oil change review I stopped while passing through MO to get oil change in my Tundra while pulling RV trailer on multi state trip. The staff was friendly and professiona I stopped while passing through MO to get oil change in my Tundra while pulling RV trailer on multi state trip. The staff was friendly and professional. The reason I only gave 3 stars is because I noticed after I was about 100 miles down the road that the Maintenance Required light was still on and had not been reset. I'll have to find my owner's manual now to see if I can reset this or if I have to take to another dealer to get it reset. Also, their price was about $20 more for a synthetic oil change than my home dealer. More

Good job Adams. Loving our Tacoma Everyone did their part well. The internet went down for a little bit but my husband and I still made it out in time for work. They even had a littl Everyone did their part well. The internet went down for a little bit but my husband and I still made it out in time for work. They even had a little kids room for our little one. More

Top Notch Service and Oil Change!! I took my Toyota Highlander to Adams Toyota because my parents have been returning customers since I was little and I needed a recall completed. They I took my Toyota Highlander to Adams Toyota because my parents have been returning customers since I was little and I needed a recall completed. They were so extremely impressive in every way - from the initial drive up for service, the greeting, the walking through of the services, the complimentary car wash, and the professional guidance on what to look for and what was wrong!! It was so impressive, I started getting my oil changed there, too. I always thought going to the dealer was the most expensive oil change, but Adam's is not!! In fact, it's about half of what I had been paying for years at Jiffy Lube!! I also need to add that I am a woman that knows very little about cars. However, they don't treat me like I'm anyone different! They are extremely professional, and I trust what they're telling me to get fixed! In fact, they've recommended nothing so far, which is different than any other service I've ever received anywhere else!! Thanks, Adams'!! I love this place!! More