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Adams North Charlotte
Charlotte, NC
669 Reviews
Adams Automotive Group is the largest and fastest growing independent automotive group in the Carolinas. We offer pre-owned cars to the public at wholesale prices. Our used car selection in the Charlotte region is second to none! Call us today at 1-866-406-9377. We also serve Concord, Rock Hill, Fort Mill, Gastonia, Monroe, Indian Trail and Pineville. Our selection includes Acura, Audi, BMW, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Honda, Infinity, Jaguar, Jeep, Lexus, Land Rover, Lincoln, Mazda, Mercedes Benz, Nissan, Toyota, VW Volkswagen, and Volvo. We finance good credit, bad credit, no credit and bankruptcies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 669 reviews
March 14, 2020
Expeditious A seamless process facilitated by our awesome salesman, Tony. He was patient, knowledgeable, courteous, and professional throughout the entire proces A seamless process facilitated by our awesome salesman, Tony. He was patient, knowledgeable, courteous, and professional throughout the entire process. I highly recommend buying at Adams Auto Group. More
by doctorbellslp
Employees Worked With
Tony Mejia
January 01, 2020
Got a nice car and had a decent experience. Lance was a very helpful salesman and did what he could to get us a great deal. All in all, we got a good deal on a nice car. Lance was a very helpful salesman and did what he could to get us a great deal. All in all, we got a good deal on a nice car. More
by bobbydcre
Employees Worked With
Lance Markell
September 28, 2019
Poor Customer Service from Anthony/Tony James Lane's service was exceptional. However we had to endure the pitiful service of Anthony/Tony (bluntly refused to give his surname). After we pur James Lane's service was exceptional. However we had to endure the pitiful service of Anthony/Tony (bluntly refused to give his surname). After we purchased the vehicle I received a call from Anthony/Tony. When I answered my phone he blurted out "you owe us $500 for taxes. What are you gonna do about?" I am 3hrs behind so I was in bed. I explained that we went over everything with James so I don't understand. He rudely repeated himself. I obliged and paid over the phone. Over two weeks go by and he is not returning any of my wife's calls and always seems to be busy when she calls. We have yet to receive the title for the vehicle we paid cash for. I finally went through every avenue available to me. I was contacted by Chuck Darwhich within the hour. He apologized and assured me the necessary people involved will contact me the following Monday. I received a call from Anthony/Tony who informed me I will be receiving my $500 back and we will be receiving the title soon. I was given no explanation for the delay or why I had to pay an extra $500 which will now be returned to me. More time passes and we haven't received the title. My wife is now frustrated that she keeps getting the runaround. I call the dealership and it's the same story, he is busy. I insisted he returns my call. Miraculously he calls. When I answered the phone without even greeting me Anthony/Tony says "what's the problem". I asked him the reason for his attitude and told him I didn't appreciate his tone. I began expressing our frustration and began to inquire about the vehicles title. He kept cutting me off and would not let me finish what I had to say. He then said "first off I didn't have any attitude but now I'm gonna give you an attitude". I just about lost it. He hung up the phone. I called and asked to speak to his superior. I forgot her name but she was very pleasant and listened to my concerns. She assured me it will be dealt with and I should be receiving a call shortly. My phone rings and I answered, it's Anthony/Tony. He asks to speak to my wife. I informed him she is at work. He insisted on speaking to my wife and refused to give me any information. I'm in Vegas and she is in Georgia and he knows this. Anthony/Tony is the most disrespectful and unprofessional person we have ever had the displeasure of dealing with. My wife called to let me know they were to refund us not $500 but $800 and change and they would overnight her an extension on her temporary tags. As for the title it somehow got lost so it was never mailed to her despite her being told it was. Everyone at this dealership who we interacted with was pleasant and professional with the exception of Anthony/Tony. Avoid this person at all costs! More
by Caspa54
Employees Worked With
Anthony/Tony
September 02, 2019
Great Experience My name is Rachel and i purchased a Toyota Camry im very pleased with my toyota Charlie Godby was my salesman he was very nice and answered all my que My name is Rachel and i purchased a Toyota Camry im very pleased with my toyota Charlie Godby was my salesman he was very nice and answered all my question it was a pleasure working with him i will definitely refer someone to this dealership More
by ray ray
Employees Worked With
Charlie Godby
August 17, 2019
Low Pressure-- Very Helpful I will definitely be back! It was a pleasant experience where I wasn't pressured or hounded. Tina Thiam allowed me freedom to look around then assiste I will definitely be back! It was a pleasant experience where I wasn't pressured or hounded. Tina Thiam allowed me freedom to look around then assisted when I was ready. More
by jay1234
Employees Worked With
TINA THIAM, Rene Acuna
August 16, 2019
luv my KIA Hi it was nice working with you.You made buying my first car easy and painless.You are truly a pro.It was my pleasure referring you to friends Joe Hi it was nice working with you.You made buying my first car easy and painless.You are truly a pro.It was my pleasure referring you to friends Joe D More
by Hummn IN MY HONDA
Employees Worked With
James Lane
August 13, 2019
Happy Honda buyer Mr.Lane was so helpful and had everything ready for us.We had a 2+ hr commute to the store but it was well worth it Thank you The Brown family Mr.Lane was so helpful and had everything ready for us.We had a 2+ hr commute to the store but it was well worth it Thank you The Brown family More
by Happy buyer
Employees Worked With
James Lane
August 01, 2019
I will be returning Rene Acuna,Bakarrie Hopkins,&Charlie...let these guys help you get in a car! If they could help me, I’m pretty sure they can help you too! Rene Acuna,Bakarrie Hopkins,&Charlie...let these guys help you get in a car! If they could help me, I’m pretty sure they can help you too! More
by Dezaraykia
Employees Worked With
Bakarrie Hopkins, Charlie Godby, Rene Acuna
July 28, 2019
Amazing!!!!! I had been looking online at cars for months sceptical of unheard of dealerships but I came across Adams and was surprised by all the great reviews... I had been looking online at cars for months sceptical of unheard of dealerships but I came across Adams and was surprised by all the great reviews....I walked in and was greeted by everyone who passed me very friendly and kind staff....Bakarrie was my salesman I told him what I wanted and he stopped at nothing to make sure I got just that!!!! If it wasn't for his dedication and patience I would still be car hunting.....if for any reason I need another vehicle I'll be shopping there!!!!! More
by Goslynn
Employees Worked With
Bakarrie
July 18, 2019
Called in very rude Called to see if a particular car was available. After being transferred four times I spoke to a guy who was super rude. I said your cars have been ma Called to see if a particular car was available. After being transferred four times I spoke to a guy who was super rude. I said your cars have been marked 1000 above market prices and asked if they are negotiable. He said if I don't like the price I can go elsewhere. I wouldn't care to go here. Most reviews look cooked. Beware. More
by teslaman
Employees Worked With
Other Employees :
Charlie Godby, James Lane, Henry Hariri, Michael Rodriguez, Mark Bearden, Amena Jaafar, Tony Mejia, Lance Markell, Wendy Sifuentes
