Adams North Charlotte

It was quick and painless, Mason was great! He was helpful and made me feel comfortable during the process. Would definitely come back again in the future. helpful and made me feel comfortable during the process. Would definitely come back again in the future. More

He is a nice guy, he greet to us as soon as we pull over to the dealer. We get best customer experience and he help us going throughout easy and fast to the dealer. We get best customer experience and he help us going throughout easy and fast More

Mason was my salesman and was great from beginning to end! He’s nice and professional And made sure I got what I wanted. Thanks end! He’s nice and professional And made sure I got what I wanted. Thanks More

Excellent experience from start to finish. From speaking with JR to being processed with my sales guy a young man by the name of Tyrese who walked me through each step in purchasing my Nissan M From speaking with JR to being processed with my sales guy a young man by the name of Tyrese who walked me through each step in purchasing my Nissan Maxima, thanks guys!! More

KIA SOUL I had a great experience from the people that handed my transaccion to the nice quality of my kia soul. My husband and I visited Adams with intension I had a great experience from the people that handed my transaccion to the nice quality of my kia soul. My husband and I visited Adams with intension to go later to another dealership. But it turned out that I fell so much in love with the ca that we decided to buy it. Honestly we got an incredibly great deal for our trade-in and very low payments that we couldn't say NO. Thank you guys! More

RAM 2018 2500 Process was smooth and awesome, They handled the transaction at the highest. It was fast and easy and we really connect with our salesperson Whadees. Process was smooth and awesome, They handled the transaction at the highest. It was fast and easy and we really connect with our salesperson Whadees. She was Extremely helpful. Thanks! More

2016 FORD FUSION I just bought a nice Ford Fusion that me and my husband looked for a long time trying to get a good deal, we search 100k miles around and Adams had th I just bought a nice Ford Fusion that me and my husband looked for a long time trying to get a good deal, we search 100k miles around and Adams had the best price. The car was very clean. we very happy with the purchase and the customer service as well. This will be our preferred dealer. More

Expeditious A seamless process facilitated by our awesome salesman, Tony. He was patient, knowledgeable, courteous, and professional throughout the entire proces A seamless process facilitated by our awesome salesman, Tony. He was patient, knowledgeable, courteous, and professional throughout the entire process. I highly recommend buying at Adams Auto Group. More

Poor Customer Service from Anthony/Tony James Lane's service was exceptional. However we had to endure the pitiful service of Anthony/Tony (bluntly refused to give his surname). After we pur James Lane's service was exceptional. However we had to endure the pitiful service of Anthony/Tony (bluntly refused to give his surname). After we purchased the vehicle I received a call from Anthony/Tony. When I answered my phone he blurted out "you owe us $500 for taxes. What are you gonna do about?" I am 3hrs behind so I was in bed. I explained that we went over everything with James so I don't understand. He rudely repeated himself. I obliged and paid over the phone. Over two weeks go by and he is not returning any of my wife's calls and always seems to be busy when she calls. We have yet to receive the title for the vehicle we paid cash for. I finally went through every avenue available to me. I was contacted by Chuck Darwhich within the hour. He apologized and assured me the necessary people involved will contact me the following Monday. I received a call from Anthony/Tony who informed me I will be receiving my $500 back and we will be receiving the title soon. I was given no explanation for the delay or why I had to pay an extra $500 which will now be returned to me. More time passes and we haven't received the title. My wife is now frustrated that she keeps getting the runaround. I call the dealership and it's the same story, he is busy. I insisted he returns my call. Miraculously he calls. When I answered the phone without even greeting me Anthony/Tony says "what's the problem". I asked him the reason for his attitude and told him I didn't appreciate his tone. I began expressing our frustration and began to inquire about the vehicles title. He kept cutting me off and would not let me finish what I had to say. He then said "first off I didn't have any attitude but now I'm gonna give you an attitude". I just about lost it. He hung up the phone. I called and asked to speak to his superior. I forgot her name but she was very pleasant and listened to my concerns. She assured me it will be dealt with and I should be receiving a call shortly. My phone rings and I answered, it's Anthony/Tony. He asks to speak to my wife. I informed him she is at work. He insisted on speaking to my wife and refused to give me any information. I'm in Vegas and she is in Georgia and he knows this. Anthony/Tony is the most disrespectful and unprofessional person we have ever had the displeasure of dealing with. My wife called to let me know they were to refund us not $500 but $800 and change and they would overnight her an extension on her temporary tags. As for the title it somehow got lost so it was never mailed to her despite her being told it was. Everyone at this dealership who we interacted with was pleasant and professional with the exception of Anthony/Tony. Avoid this person at all costs! More