Adams North Charlotte

Great experience. We saw the car we wanted as soon as we arrived on the lot. Mr. Kirbee Fields immediately approached us and began to help. He was friendly, knowledgea We saw the car we wanted as soon as we arrived on the lot. Mr. Kirbee Fields immediately approached us and began to help. He was friendly, knowledgeable, and could tell us most of the winning benefits of the car. It was an easy process, the customer service from him and others who either passed by, or were directly involved with the contract, were very professional and went out of their way to put us at ease. More

THE BEST SALES CONSULTANT EVER!!! I visited adams auto group on south blvd thurs. I already knew what vehicle i was looking, was then approached by salesman Chris. He was mad cool, ni I visited adams auto group on south blvd thurs. I already knew what vehicle i was looking, was then approached by salesman Chris. He was mad cool, nice personality, dressed well, very professional that i couldnt help but be myself towards him. I asked him how bad do you want this sale and he replied as bad as I need to feed my family I then asked him what time do you close he said 7 but we can take all the time you need. I told him let's ride in this Challenger he went and immediately grabbed the keys and we were on our way I purchase this Challenger the very next day Chris is mad awesome I would not have chosen a better salesman than Chris this was my very first time purchasing a car from a lot and was dumbfounded to the process he took the time and explained everything to me which I appreciated more than you could imagine had to share this experience! More

Great Experience We walked into the dealership and our salesman Matthew met us with a handshake. Matthew took the time to walk the lot with us to ensure that we locate We walked into the dealership and our salesman Matthew met us with a handshake. Matthew took the time to walk the lot with us to ensure that we located the vehicle within out price range. We purchased a 2015 Nissan Altima, I have purchased many vehicles in my 52 years and this was without a doubt the best car buying experience I have ever experienced. Adams has a vehicle for every budget and every lifestyle. I will refer anyone to this dealership and WILL purchase another vehicle from them in the near future!!! Adams Auto Group is fortunate to have salesmen like Matthew and Executives like Jason Dunham on board!!! Thanks again , John C. More

No answers, just junk mail I was interested in 2 vehicles and requested the carfax on both. They sent one and just said the other had a clean title. I find it strange an auto I was interested in 2 vehicles and requested the carfax on both. They sent one and just said the other had a clean title. I find it strange an auto dealer employee wouldn't know the difference between car fax and a clean title. I made three more requests for the carfax on the second car, but never received one. I did get a bunch of junk mail, mostly stating how they don't want to flood my inbox with junk mail. More

Great service Rick was very helpful in answering all of our questions and helping us through the process of buying our new car. Overall the staff was very friendly Rick was very helpful in answering all of our questions and helping us through the process of buying our new car. Overall the staff was very friendly and accommodated us despite us getting to the dealership and asking to test drive near closing time as we live out of town. More

Great car buying experience! The people are so nice and accomodating without being pushy like most dealerships. I was nervous as a first time car buyer but chris was so helpful an The people are so nice and accomodating without being pushy like most dealerships. I was nervous as a first time car buyer but chris was so helpful and fun to be around while he thoughtfully explained everything to me. Jason, the GM was also really great to interact with. 10/10 would recommend! More

Great Buying Experience at the Independance BLVD Store Salesman was knowledgeable and helpful. Couldn't have asked for a better experience. The whole team went out of their way to help us and take care o Salesman was knowledgeable and helpful. Couldn't have asked for a better experience. The whole team went out of their way to help us and take care of us throughout each step. Car had a problem right after driving off the lot and they still chose to take care of the problem when I'm sure some other dealers would have just said, "AS IS means AS IS." It was really comforting to know they wanted to help even after the deal was done not just to make the deal. Thank You to Terrique and the whole team! More

EXCELLENT People To Deal With! I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retire I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retired senior citizen with a limited budget. My wife and I searched the internet for over two weeks researching the car we wanted in the Charlotte area. We found many but either the price was too high or the miles were. Then we thought we found it at Adams. They had a lot of good photos, we loved the color and it was a top of the line model. It had extras like leather interior, a moon roof, and a 12 speaker sound system with 360 watts of power! (I was a teen in the 70's and that thing can really put out some some great sound!) It also had low mileage and a great detailed carfax. I called to see if it was still there and it was. I told the person on the phone THAT was the car I was interested in and it had to fit my monthly budget. I told them what my monthly payment could not exceed and if I drove there to see it I needed to know it fit my budget. The next morning I got a call telling me they could hit my number and to come on down to see and test drive it. We went down, drove it, and loved it. Of course I just knew they were going to tell me my payment would be either what I told them or a few dollars more. Not only did Jason Dunham (Sales Manager) come in and tell me my payment would be $20.00 BELOW my budgeted number, but also he gave us a 3 year 36,000 mile warranty at no additional cost! Also, our final price included sales tax and licence fees. It was raining when we I got in to drive it home. When I got home I noticed a small "scuff" on the left corner of the rear bumper. My wife said "oh let it go! it's nothing..." After I reviewed the pictures and it wasn't there I called Adams and told them "I know I took possession and took it off the lot and take full responsibility for doing that, but can you do anything?" Well, Jason told me to bring it back and they would look at it. I brought it back and Jason said"of course I will fix that". So I took it back for the repair. Since we have such a unique color car and it is 3 years old they decided if they only pained that corner there may be a problem with a perfect match. Therefore, I had to leave it overnight as they decided to paint the entire bumper! No charge to me! It is a perfect match! I have bought many new and used cars over the years but NO ONE has ever treated me with such respect as Jason, and Henry. If you are looking for a great car for a great price you need to give Adams a try. You will not regret it! More

"Pleasant buying experience." I was warmly welcomed by Orlando when I came into the dealership, I had the pleasure of working with him to purchase my vehicle. I would definitely re I was warmly welcomed by Orlando when I came into the dealership, I had the pleasure of working with him to purchase my vehicle. I would definitely recommend Adams Auto Group South. lcg More

Great first experience! This dealership has a wide variety of cars to choose from. They personally talked with me to help me find exactly what I'm looking for. Craig Shane p This dealership has a wide variety of cars to choose from. They personally talked with me to help me find exactly what I'm looking for. Craig Shane provided me the BEST customer service experience I've ever had in my entire life! He really made it an easy process for me. Not only would I recommend this dealership to someone but I'd definitely buy another car from here. More