Adams Jeep Of Maryland Inc

Great Buying Experience We have purchased Jeeps from Adams for many, many years… The buying experience has always been great and the after purchase responses along with longe We have purchased Jeeps from Adams for many, many years… The buying experience has always been great and the after purchase responses along with longer term serving of our vehicles has been exceptional…. Keith Cook, could not have been more responsive in explaining the vehicle and answering any questions… We will continue to purchase from Adams and would strongly recommend this dealership to anyone… More

Entire sales and support staff were extremely personable! My wife and I visited many dealerships in our search for the right Jeep Wrangler. We found Adams to be the most aggressive/helpful by far. The sales My wife and I visited many dealerships in our search for the right Jeep Wrangler. We found Adams to be the most aggressive/helpful by far. The sales team, as well as the Finance Dept., were a pleasure to work with. Our primary sales person/point of contact (Ray Boone) is a great guy. He worked hard to find the specific vehicle we were looking for, and was always willing to go the extra mile. If in the future, we are looking for another Jeep, Adams will be my first choice of dealerships. Added Note: Our daughter and her friend also bought vehicles from Adams and enjoyed the same experience. More

Complex Custom Order Made Easy I recently worked with Adams Jeep in MD to custom order a 2015 Jeep Wrangler Unlimited with a special AEV build package. Process was unusual as I was I recently worked with Adams Jeep in MD to custom order a 2015 Jeep Wrangler Unlimited with a special AEV build package. Process was unusual as I was ordering from the UK in advance of our move back to the States and because I wanted a special AEV package only offered through the factory in Detroit. Throughout the process everyone at Adams, and Keith in particular, were amazing. They are extremely knowledgeable in both standard and custom builds, and worked within my constraints seamlessly to make a complex order seem routine. Keith was extremely responsive to my questions and consistently provided updates and status. He worked directly with AEV to ensure my order was completed to my exact specifications and even assisted with coordination and installation of 3rd party parts I had delivered directly to the dealership. Adams even even kept my Jeep indoors at their facility when it arrived several weeks earlier than planned. I highly recommend Adams for anyone considering buying a Jeep. More

New Jeep Purchase Scott helped make the purchase of my new Jeep enjoyable. i would recommend Scott and Adams Jeep to anyone looking for Jeeps in the area. Scott helped make the purchase of my new Jeep enjoyable. i would recommend Scott and Adams Jeep to anyone looking for Jeeps in the area. More

My experience buying my jeep at Adams is awesome. Im very impressed by my overall experience and would recommend Adams Jeep to my friends and family. The staff was amazing and they paid close attentio Im very impressed by my overall experience and would recommend Adams Jeep to my friends and family. The staff was amazing and they paid close attention to my every need, I especially want to give a shout out to customer service reps Scott chevrons and Ray Boone for really helping me out. Thanks again for an acceptional experience!! More

Quick and easy! I knew what I wanted when I got there and Keith had it already pulled out front to look at and he wasn't even mad when I decided that wasn't the color I knew what I wanted when I got there and Keith had it already pulled out front to look at and he wasn't even mad when I decided that wasn't the color I wanted! We test drove a different Jeep and he was very patient with my rusty manual transmission skills. After agreeing on a price and doing the paperwork, Keith even took the time to show me some tricks for the soft top. Great experience. Will be back! More

Hands down - BEST Jeep Experience....EVER!! For me, excellent customer service is KEY!! I have spent the past year looking at Jeeps all over Maryland. I have talked with lots of sales men/wome For me, excellent customer service is KEY!! I have spent the past year looking at Jeeps all over Maryland. I have talked with lots of sales men/women and have never been impressed like I was with Tom Stiles. He greeted us within a minute of arriving on the lot. He gave us the time and space to look around without feeling pressured. I had plenty of questions and concerns and he answered every one with confidence and abundant knowledge of his product. Tom interacted with my whole family. My kids absolutely adored him. His positive attitude and professional, yet jovial manner, set him apart from all others that I have interacted with. Tom made the purchase of my dream vehicle a reality. More

A great experience! My wife and I were looking for a specific 2015 Jeep model and color. Since it was too late to factory order, my search began. I found exactly the Je My wife and I were looking for a specific 2015 Jeep model and color. Since it was too late to factory order, my search began. I found exactly the Jeep I was looking for on the Adams Jeep website. Unfortunately I live three hours and 175 miles away. I emailed Adams and was lucky enough to get a response from Keith Cook. We communicated mostly through email. His responses were complete and very fast. He offered us a great deal, including my last minute trade in. At first I was very nervous making a purchase out of state and over the computer and phone, but Keith's knowledge and honesty put me at ease. After a long journey (four plus hours with traffic and heavy rain) we arrived at Adams. Keith greeted us outside. Our new Jeep was spotless and parked in front. I felt very comfortable and welcome at the dealership. Keith knew about our rough ride down and quickly had us on our way. He even recommended a great restaurant on our way home. Overall it was a wonderful experience and I will definitely make the trip down for my next Jeep. More

Outstanding Jeep Experience Keith Cook of Adams Jeep gave me the best buying experience I have ever had. His no BS approach was refreshing. He was straight up, honest, and gave Keith Cook of Adams Jeep gave me the best buying experience I have ever had. His no BS approach was refreshing. He was straight up, honest, and gave me exactly what I wanted in my 2015 customized Jeep Wrangler Unlimited! Keith and Adams Jeep sets the standard for all others to emulate! More

Service department Woes The service department is a bunch of crooks. They said they would program two new keys for me at no charge, and then I arrive to a $200 bill. I bought The service department is a bunch of crooks. They said they would program two new keys for me at no charge, and then I arrive to a $200 bill. I bought two new Jeeps from this dealer and then they go an squeeze more money out of me without even a call to let me know I would be charged. More