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Adams Jeep Of Maryland Inc

Aberdeen, MD

4.8
3,200 Reviews

3485 Churchville Road

Aberdeen, MD

21001

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3,200 Reviews of Adams Jeep Of Maryland Inc

November 15, 2018

They are simply the best at what they do! No other words I’ve been going here since my first Jeep and they are the best around for all vehicles. The service crew is excellent and John and Danny at the front More

by Eyegrl74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galen Fleming, John Loucks, Danny Michaels
November 13, 2018

It's a mopar thing! Came to test drive a jeep wrangler since I am a mopar girl! Tom took me out on the test drive. Fell in love with the two door rubicon! Needless to s More

by Mopargirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Simmons, Thomas Stiles
November 13, 2018

Quickest, most efficient car purchase I've made The paperwork was ready when we walked in, and we received very friendly and efficient service. The pricing was up front and a good value. More

by L Gentry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Thomas
November 13, 2018

Quick and easy Thanks Brian and everyone at Adams Jeep for the best customer service around. This is my second vehicle from you guys and I won’t buy anywhere else More

by Connor222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
November 13, 2018

Awesome Experience Was loooking to purchase my first car and knew I really wanted a Jeep. I was nervous because the people i know always described their experiences as l More

by CCanHarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
November 11, 2018

They sold me a Jeep I never received I bought a Jeep from Adams I worked with Jeff the sales manager he found the Jeep I wanted a Rubicon, at another dealer. I put $5000.00 down and signe More

by Laurie55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Madden
Nov 19, 2018 -

Adams Jeep Of Maryland Inc responded

Adams Jeep did not do anything dishonest in this deal!! You wanted a Rubicon in a very rare color and with certain, very specific, equipment, and we located one for you at another dealership that was over 150 miles away. We did the paperwork so you would know exactly what the figures and your monthly payment would be before we purchased this Rubicon from this other dealer. You were informed up front that I would have to buy this vehicle from another dealer and that there was a chance they wouldn't sell it to me. When I got a hold of the General Manager at this other dealer he informed me that they had a customer considering this vehicle and I would have to wait. I called you and let you know about this. I called this GM every day, sometimes several times a day checking on the availability of this Rubicon. He continued to stonewall me and I kept you informed all along of what was going on, including when he was off and therefore I couldn't get an answer on the Rubicon. When you decided to cancel the deal you were given back your deposit and trade title IMMEDIATELY, with no hesitation or argument. I even called you the next day when the other dealership finally agreed to sell me the Rubicon. So I don't understand why you think being totally transparent and upfront about the figures, the monthly payment, and trying to deliver that exact Rubicon you want is dishonest and unprofessional. Jeff Madden-Sales Manager

Nov 19, 2018 -

Laurie55 responded

I was never told until after I signed and bought the Jeep that other people were looking at it to purchase. Also I had to call you every day after I was told I will call you first thing in the morning and that never happened. This is definitely not transparent or honest. How in the world is it honest to sell someone a Jeep and have them sign all of the paperwork and have a vin number and payment to then tell them someone else is looking to purchase it. That is the definition of dishonest. Buyer beware

November 07, 2018

Great experience Straight forward dealership, we came up with a price and there were no hidden fees or surprises. Even stayed open s little late just so we could have More

by Bartinater
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
November 07, 2018

Amazing Keith cook was great today when I got my new car I will not go to anywhere else thank you Keith for helping me get into my first car today More

by Blake123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Cook
November 06, 2018

Overwhelmingly Awesome A great selection of vehicles to choose from, even if youre not specifically in search for a jeep. I walked in and in a matter of minutes I was search More

by ChrisPChicken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
November 01, 2018

Great service Spent a good part of my day away the dealership with a two year and felt very welcomed. I liked that they had a some toys available to keep him occupi More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Paoletti, Brian Simmons
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