Adams Chevrolet
Havre de Grace, MD
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Went to Adams in hopes to purchase a new used car. Walked away with not only the car I wanted which was a chevy Equinox but with a great experience. Tom Penn really showed that there is still great customer away with not only the car I wanted which was a chevy Equinox but with a great experience. Tom Penn really showed that there is still great customer service out there. And he made the experience so much better. They deffently got a customer for life out of me. Tom went out of his way to make sure that we got the best service by offering coffee and seeing to every detail. He made the process of trading in a car and buying a car so much easier and so a stress free experience. I will deffently will be going back for future purchases and services for my new car. More
Possibly the worst custom service I have ever seen. Drove 1 hr from jersey on a supposed mint truck upon arrive I found many imperfections in the truck. When I went to negotiate the manager got attitude and 1 hr from jersey on a supposed mint truck upon arrive I found many imperfections in the truck. When I went to negotiate the manager got attitude and told me sorry you made the trip and began to tell me that the truck had 90000 miles so it has it's issues, which in my eyes is not mint condition. More
Had a great experience dealing with Adam Chevrolet, specifically Jake Coy, in the purchase of a 2013 Chevy Traverse. I initially contacted all the Chevy dealers in the Baltimore area as to what vehicl specifically Jake Coy, in the purchase of a 2013 Chevy Traverse. I initially contacted all the Chevy dealers in the Baltimore area as to what vehicle I was looking for and the options/trim I wanted, and Jake was by far the most responsive of the various contacts I dealt with from the different dealerships, often getting back to my comments and questions over the e-mail within an hour or two at most. That is impressive. By contrast, one of the other Chevy dealerships in the area (one of the "big players") would respond with canned answer e-mail response that felt very impersonal, as if they couldn't care less about getting my business. Jake is a straight-shooter, and is not pushy about trying to get you to upgrade to trim levels/features you may not want or need in your vehicle purchase. All in all, I had an excellent experience purchasing my family's new SUV at Adams Chevy, and I will definitely seek out Adams Chevy when looking to buy my next vehicle. More
The sales team at Adams Chevrolet were great. My salesman Tom Penn was very knowledgeable and new his inventory very well. The dealer has been totally remodeled in sales and services. I purchased a nice van Tom Penn was very knowledgeable and new his inventory very well. The dealer has been totally remodeled in sales and services. I purchased a nice van at a great price.I will recommend all my friends And family to Adams Chevrolet. Thanks for all your help! More
I suddenly found myself in need of a new car and heard many good reviews about Adams. I went there knowing Steve would take good care of me. many good reviews about Adams. I went there knowing Steve would take good care of me. More
everyone was very nice and helpful. Steve has been in touch with us to make sure that we are happy with the new car. was enjoyable working with him and the other staff at Adams. plan to bury any future touch with us to make sure that we are happy with the new car. was enjoyable working with him and the other staff at Adams. plan to bury any future cars with them More
The service at this dealership was great. Steven Elsnic helped me pick out a car of my request in a very timely matter. I will defiantly recommend this service to my friends and family. helped me pick out a car of my request in a very timely matter. I will defiantly recommend this service to my friends and family. More
Tom was one of the best salesman ive dealt with in my 35 yrs of owning and buying autos. Everything he said he would do he did and he even called back a month later tosee how things were going with my truck yrs of owning and buying autos. Everything he said he would do he did and he even called back a month later tosee how things were going with my truck. I definately would recomend tom and this dealership to others. Thanks Tom Penn More
If the ratings would of gone higher than a 5 I would have rated them a 10. I would like to thank Mr. Adams, the General Manager whose name I don't remember (I'm sorry), and Derek Riel for the outstanding jo rated them a 10. I would like to thank Mr. Adams, the General Manager whose name I don't remember (I'm sorry), and Derek Riel for the outstanding job he did in assisting us. What I was told to expect we recieved better. Again I thank Adams Chevrolet to everyone. More
I bought a certified pre owned HHR from Adams Chevrolet and my salesman was Tim Guptill and I must say he went beyond the call of the duty, this was a very long process but he hung in there even after he g and my salesman was Tim Guptill and I must say he went beyond the call of the duty, this was a very long process but he hung in there even after he got the sale to make sure all my documentation was correct and I would recommend anyone to buy a car from him, got a good deal, good amount for my trade, so far the car is running good, everything is taken care of now= happy customer. More