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Adams Buick GMC Inc

Richmond, KY

5.0
14 Reviews

1017 Berea Road

Richmond, KY

40475

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Showing 14 reviews

November 03, 2024

As always they got me in and out quickly! Everyone is always professional and explain everything without hesitation. More

by Bdcmg269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Nov 05, 2024 -

Adams Buick GMC Inc responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick and professional experience with us at Adams Buick GMC Truck. Our team is dedicated to ensuring that all your questions are answered, and we appreciate you taking the time to share your positive feedback. We look forward to seeing you again soon! Sincerely, The Adams Buick GMC Team

July 27, 2024

We have purchased 2 vehicles here as well as keeping them maintenanced. Service is always done in a timely manner which makes it easier to just wait for our vehicle.The lobby (or wait room) is comfortable an More

by klcrowe76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Middleton, Jason Turner
Jul 29, 2024 -

Adams Buick GMC Inc responded

Thank you for sharing your positive experience with Adams Buick GMC Truck. We are thrilled to hear that you appreciate our timely service, comfortable lobby, and our dedicated team member, Ricky. We are committed to providing exceptional service to valued customers like you. We look forward to assisting you with any future vehicle needs. Sincerely, The Adams Buick GMC Team

April 25, 2024

Small dealership that treats their customers well. Service area is clean and welcoming. Excellent customer service. More

by tbuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
Apr 26, 2024 -

Adams Buick GMC Inc responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Adams Buick GMC Team

April 02, 2024

This is my third purchase of a Buick at Adam's Buick GMC in Richmond, KY. Jay, "the king of Buick" assisted me. I never felt pressured to purchase a car and he went above and beyond to get me the best dea More

by glennadaff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Mayberry
Apr 04, 2024 -

Adams Buick GMC Inc responded

Glenn, thank you for your loyalty to our dealership and for taking the time to write this review. Jay’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Adams Buick GMC Team

January 12, 2024

I always receive the best customer service at this dealership. Sid, Rick and the service professionals take care of their customers! More

by rcastle234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Jan 12, 2024 -

Adams Buick GMC Inc responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Adams Buick GMC Team

November 17, 2022

I had an oil change and tire rotation performed on my Buick. They picked it up at work and brought it back to me. Could you ask for any better service? I think not! A+++ More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Atwell, Josh Robinson
Nov 18, 2022 -

Adams Buick GMC Inc responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Adams Buick GMC Team

November 10, 2022

I was having an issue with what I thought was a starter or battery. Pulled up at closing time to the dealership and they got my vehicle on the computer ASAP. Told them I'd leave over night and they could More

by Tmarc2304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Middleton
Nov 11, 2022 -

Adams Buick GMC Inc responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Adams Buick GMC Team

April 22, 2021

I wish I had felt better about the deal I got a AdAms. I truly felt pressured ( I kept telling Paul is was needing to go mow, yes, . mow ) He said he could get it done in a few minutes... well he did. My mi More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Todd
Apr 26, 2021 -

Adams Buick GMC Inc responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Adams Buick GMC Team

March 05, 2017

Excellent experience Excellent experience. Saw car on cars.com. Called ahead. Brad had car ready for test derive when we arrived. Brad was very knowledgeable and friendl More

by Bea1776
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Sandlin
January 23, 2017

Great buying experience! I strongly recommend Adams because of their customer centric approach. Very courteous, very professional, and truly helped me get the best deal possib More

by General
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Wicker and Paul Todd
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