Adams Buick GMC Inc
Richmond, KY
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We have purchased 2 vehicles here as well as keeping them maintenanced. Service is always done in a timely manner which makes it easier to just wait for our vehicle.The lobby (or wait room) is comfortable an maintenanced. Service is always done in a timely manner which makes it easier to just wait for our vehicle.The lobby (or wait room) is comfortable and always clean, as well as accommodating. Ricky Middleton (service department) is great at addressing any or all concerns and let's us know we are valued customers. More
This is my third purchase of a Buick at Adam's Buick GMC in Richmond, KY. Jay, "the king of Buick" assisted me. I never felt pressured to purchase a car and he went above and beyond to get me the best dea in Richmond, KY. Jay, "the king of Buick" assisted me. I never felt pressured to purchase a car and he went above and beyond to get me the best deal and financing for my situation. Jay genuinely cares about his customers, and this shows in the way he is so helpful and wants to help get the best possible deal for his customers. The other employees I came into contact with are equally helpful, courteous and professional. I will always buy my vehicles from Adam's dealership. More
I had an oil change and tire rotation performed on my Buick. They picked it up at work and brought it back to me. Could you ask for any better service? I think not! A+++ Buick. They picked it up at work and brought it back to me. Could you ask for any better service? I think not! A+++ More
I was having an issue with what I thought was a starter or battery. Pulled up at closing time to the dealership and they got my vehicle on the computer ASAP. Told them I'd leave over night and they could or battery. Pulled up at closing time to the dealership and they got my vehicle on the computer ASAP. Told them I'd leave over night and they could contact me tomorrow when it was ready and was called very early. Customer service and work done was A++. I recommend Adam's to everyone. More
I wish I had felt better about the deal I got a AdAms. I truly felt pressured ( I kept telling Paul is was needing to go mow, yes, . mow ) He said he could get it done in a few minutes... well he did. My mi truly felt pressured ( I kept telling Paul is was needing to go mow, yes, . mow ) He said he could get it done in a few minutes... well he did. My mistake was getting caught in all of his fast talking and him telling me what another dealership was going to give me for my truck was just a “ shell game “. I wish I had gone back to the other dealership where me trade was Worth 4’thousand more dollars. Now I am upside down on a vehicle I should not have bought.. just do your work before you go. Don’t get caught up in the conversation, you could be paying more then you want or should More
Excellent experience Excellent experience. Saw car on cars.com. Called ahead. Brad had car ready for test derive when we arrived. Brad was very knowledgeable and friendl Excellent experience. Saw car on cars.com. Called ahead. Brad had car ready for test derive when we arrived. Brad was very knowledgeable and friendly. More
Great buying experience! I strongly recommend Adams because of their customer centric approach. Very courteous, very professional, and truly helped me get the best deal possib I strongly recommend Adams because of their customer centric approach. Very courteous, very professional, and truly helped me get the best deal possible. The best car using experience I have ever had. More