Acura of the Rio Grande Valley

A flood... of stellar service. June 20 and 21, 2018; our area suffered some pretty substantial flooding. After losing my car to the water, I resolved to purchase a specific vehicle June 20 and 21, 2018; our area suffered some pretty substantial flooding. After losing my car to the water, I resolved to purchase a specific vehicle from a specific dealership in the valley, finding my new Subaru somewhere that wasn't the Subaru dealership was surprising; but not disappointing in the least. Randy Mora not only exemplified the sales persons' adage of "know your product" (as he was not only well versed in knowledge for his brand of Acura but Subaru as well), he personified the character and personality expected of a professional sales person while maintaining a fun and easy going demeanor that I'm positive sets every one of his customers at ease. Thank you for going above and beyond for assisting me with making sure all bases were covered and to the Acura team for making the car buying process NOT take a million hours. I'm just sorry I can't give more than 5 stars. More

Friendly, knowledgeable staff! The staff at Acura Rio Grande Valley went above and beyond to ensure my expectations were met and exceeded! The time spent going over the "deal", fina The staff at Acura Rio Grande Valley went above and beyond to ensure my expectations were met and exceeded! The time spent going over the "deal", finance paperwork and delivery was exactly what I expected. Neither too short or too long. The entire staff from David, Ringo and Marla all treated me like family and had my best interests in mind. Great dealership!!! More

Highly Recommend Our salesman was extremely knowledgeable and very friendly. Was very impressed with the dealership itself, the customer service was excellent. So fa Our salesman was extremely knowledgeable and very friendly. Was very impressed with the dealership itself, the customer service was excellent. So far, a great experience with our new purchase. More

Excellent Dealership and Customer Service From the moment I inquired to the moment I signed, everyone that I interacted with was professional and attentive to my needs. Cole is a great concier From the moment I inquired to the moment I signed, everyone that I interacted with was professional and attentive to my needs. Cole is a great concierge manager and Carlos was awesome during my test drive. Not once did I feel pressured and he was very thorough in explaining all aspects of the vehicle. Randy sealed the deal and was always available for the 100s of questions I had. Marla helped me with financing the auto and there were no hiccups whatsoever. I can't thank you guys for your incredible service and attention. I'm so proud of my new vehicle. More

Came all the way from San Antonio to buy here The Acura team at RGV provide fantical customer service. We got there right before closing time and they stayed well over 2 hours past closing time ju The Acura team at RGV provide fantical customer service. We got there right before closing time and they stayed well over 2 hours past closing time just to let me look at their inventory and test drive. The team were all 100% patient with me and providing with all the information I needed to make my decision. I bought a Pre Certified 2016 MDX with 8K miles and I am loving it. I’m very happy with my purchase and grateful for Ringo, Carlos and Marla for all their help and guidance with my purchase. THANK YOU! Acura owner, Sandra De Los Santos More

Excellent location with sales personnel who care. The dealership is one of the most cleanest locations we have ever seen. The salesman, Mr. Carlos Reyes, is by far very pleasant and most informative p The dealership is one of the most cleanest locations we have ever seen. The salesman, Mr. Carlos Reyes, is by far very pleasant and most informative person we have ever dealt with when buying a vehicle. Very helpful and not pushy like many other salesmen out there who just want to make a sale. More

Simple, to the point! My buying experience lasted less than 2 1/2 hours, from finding exactly what I was looking for, to financing, to signing all the documents needed for My buying experience lasted less than 2 1/2 hours, from finding exactly what I was looking for, to financing, to signing all the documents needed for purchase. A high degree of trust took place on both sides, this was my second time at Acura RGV, The management accepted my word on the condition of the trade-in, how many dealerships do that? I highly recommend doing business with AcuraRGV, The quality of the name, the personalized feel of how your treated, stay in the valley for the best deal!1 More

Great car plus great price equals great value! Randy asked me “what type of car are you looking for?” I replied, “show me a car that sells itself.” I’d been shopping for a car for a few week Randy asked me “what type of car are you looking for?” I replied, “show me a car that sells itself.” I’d been shopping for a car for a few weeks. I was about to give up when I arrived at the Acura dealership and met Randy. Randy was courteous, attentive, and minutes after meeting him, he showed me the car that sold itself. I got a great car at a great price and eventhough I purchased a used car, I received five star service. I drove away from the Acura dealership confidently knowing I had gotten a great value! And that in the future the Acura dealership would be my one stop shop when I need another car. More

First-class customer service and experience My experience at Acura of the Rio Grande Valley was pleasant, hassle-free and first class when it came to customer service. This beautiful dealership/ My experience at Acura of the Rio Grande Valley was pleasant, hassle-free and first class when it came to customer service. This beautiful dealership/palace offers many amenities, from a children's game room to the beautiful car delivery room, state-of-the-art coffee & tea machine, free wi-fi and not to mention the transparency of service placed in the customer lounge area. My Acura Specialist Randy Mora provided me with outstanding service and made my car buying experience a great and memorable one. I look forward to driving my Acura TLX for many years to come. Thank you Acura of the Rio Grande Valley! More

By far, the best experience at a dealership. I’ve purchased MANY cars in my lifetime, from New York City to Guadalajara, Mexico, and many points in between. My experience at Acura of the Rio Gran I’ve purchased MANY cars in my lifetime, from New York City to Guadalajara, Mexico, and many points in between. My experience at Acura of the Rio Grande Valley has been by far, the most pleasant. Salesman Randy knew EVERYTHING about the car I was looking at, and eventually bought! Not only was he very knowledgeable, but very polite & professional. Everyone else, from finance managers to service employees have demonstrated the same amount of professionalism long after the purchase. I have highly recommended Acura of the Rio Grande Valley to friends and colleagues, and will continue to do so. More