Acura of the Rio Grande Valley

Carlos & Christian are great! Carlos and Christian are doing an excellent job! We are satisfied with the 2019 Acura MDX and all its new features .Keep it up guys Carlos and Christian are doing an excellent job! We are satisfied with the 2019 Acura MDX and all its new features .Keep it up guys More

Excelente atencion personalizada por Andrea Vidal. Mi nombre es Arturo Villegas y compre una RDX 2019,esta es la 3ra Acura que he comprado. Yo era Cliente de Chevrolet por muchos anios hasta que me su Mi nombre es Arturo Villegas y compre una RDX 2019,esta es la 3ra Acura que he comprado. Yo era Cliente de Chevrolet por muchos anios hasta que me sugirieron probar una Acura y de ahi decidi cambiar a Acura RDX. La ultima compra fue con Andrea Vidal,persona con muchos valores y enfocada a Satisfacion de el Cliente.Tengo presente sus palabras de recepcion y despedida cuando fui a conocer la RDX 2019,pues ella dijo: Si usted decide comprar o no la RDX,yo me hago responsable de que usted tendra la informacion suficiente para que se vaya satisfecho y contento de nuestra oficina con la atencion de todos nosotros.Esto fue muy impactante para mi. Durante el manejo,se encargo de describir totalmente la RDX a lujo de detalle,yo buscaba una AWD como mis anteriores camionetas,pero despues de ver las opciones de esta decidi comprarla. El enfoque de negocio que tiene Andrea,da confianza y su conocimiento de la RDX convence a tomar la decision. Durante el proceso de compra,estuvo al pendiente de que todo se diera como se platico hasta llegar a cerrar la compra. El Dr Levine estuvo conmigo en una de las visitas y asi decidio comprar una RDX el siguiente lunes. Estoy muy contento con la RDX y doy gracias el haber sido atendido por Andrea.Mis comentarios sobre de ella los he hecho con mis conocidos,ademas de la RDX. Gracias por su atencion. More

Best Experience by far! Randy was so attentive. Explained every single thing in detail about the car, from features, safety and even history of Acura. I was really blown away Randy was so attentive. Explained every single thing in detail about the car, from features, safety and even history of Acura. I was really blown away on his knowledge about not only the vehicle but Acura in general. I felt 100% comfortable throughout the entire process. He really went above and beyond to make sure I felt comfortable with what I was purchasing and this has been the best buying experience I’ve had! Everyone at Acura treated me very well. Ringo and Alex were awesome as well, I truly appreciate all they did for me! Definitely recommending my clients to Acura! More

Jeff and the Acura Rio Grand Valley team were great to us! Jeff was able to find the perfect car for us and went the extra mile in everything he did during the transaction! We are very appreciative and highly Jeff was able to find the perfect car for us and went the extra mile in everything he did during the transaction! We are very appreciative and highly recommend him and his team for your car buying needs. More

Excelente servico Gran experiencia comprando un vehículo, el servicio al cliente fue el mejor Marco fue mi vendedor fue muy amable supo escuchar y aclarar todas mis dud Gran experiencia comprando un vehículo, el servicio al cliente fue el mejor Marco fue mi vendedor fue muy amable supo escuchar y aclarar todas mis dudas. muy buena experiencia More

Excellent service! Great experience purchasing a vehicle. Hassle free and quick! Customer service is one of the best in the RGV! Marco was my salesman and did a great jo Great experience purchasing a vehicle. Hassle free and quick! Customer service is one of the best in the RGV! Marco was my salesman and did a great job! More

Good experience, could work on a few things I bought a pre owned a vehicle from this dealer. The employees were very friendly and attentive and I was able to get my vehicle the same day. Jeff an I bought a pre owned a vehicle from this dealer. The employees were very friendly and attentive and I was able to get my vehicle the same day. Jeff answered any questions I had and made sure the purchase went smoothly. The car is in great shape and is still running well. However, there were some issues I ran into. First and foremost, a big issue I had was communication. Sure everything before the purchase they answered my every need but afterwards it was very difficult to get a hold of someone. My windshield needed to be replaced but every time I would call either the person in charge wasn't available or they needed to transfer me to someone else. Finally got it replaced but there is a small scratch on it which the person said they'd reach out to me to get it replaced again. Have yet to hear from them. Same thing with the financial manager of my purchase. Gave me her personal number but when i reached out to her, no response. I have yet to get a response from her. Overall, my experience was good. Their customer service is really good and it wasn't a tedious process to get my vehicle. One thing I would recommend is to check everything under the hood and ask if you're not familiar. My car was given to me with very little coolant and it started overheating. It was a simple solution but at no point was I told that the car needed to have coolant added. This, in my opinion, is something the dealer should've taken care of prior to the sale. Work on your communication with customers post car purchase and you can definitely be a great dealership. Nonetheless, the car was amazing and the price was very fair. More

Excelente Servicio Muy buena atención, escucharon mis necesidades , y en breve pudieron cumplirlas. Todo el personal de los distintos departamentos fueron amigables y a Muy buena atención, escucharon mis necesidades , y en breve pudieron cumplirlas. Todo el personal de los distintos departamentos fueron amigables y atentos. Estoy muy satisfecha con mi vehículo y con el trato. More

Excellent Experience This was a hassle-free purchase and everything requested to be corrected or taken care of was. I was very satisfied in dealing with Cole. This was a hassle-free purchase and everything requested to be corrected or taken care of was. I was very satisfied in dealing with Cole. More

Worth it! The customer service was amazing! Over all experience from beginning to end. David was great and helped me out so much. I love my new Acura!! The customer service was amazing! Over all experience from beginning to end. David was great and helped me out so much. I love my new Acura!! More