Acura of the Rio Grande Valley
San Juan, TX
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326 Reviews of Acura of the Rio Grande Valley
I had a great experience here. I was in the market for a specific used car at a certain price frame and the dealership had exactly what i was looking for. Despite my imperfect credit the dealership and my s specific used car at a certain price frame and the dealership had exactly what i was looking for. Despite my imperfect credit the dealership and my salesperson, Ariana, found me financing that i was comfortable with. At no time did i feel pressured, but more so reassured that i was making the right decision. I would definitely recommend this dealership. More
Very upset and disappointed with this manager’s service. He did not honor a previous agreement made during the sale of a vehicle at this dealership. I believe this type of business attitude says a lot about He did not honor a previous agreement made during the sale of a vehicle at this dealership. I believe this type of business attitude says a lot about the reputation of the company. When I requested to escalate the issue, he refused to do so. More
Thank you for the amazing service, and helping us get into our new vehicle. Dealership was inviting, and Marco was very professional and courteous throughout the sales process. into our new vehicle. Dealership was inviting, and Marco was very professional and courteous throughout the sales process. More
Integrity at its finest, Freddy cares Freddy is a military veteran that has values most salesman would scoff at. He is honest to the point that you cant help but admire him. Every step of Freddy is a military veteran that has values most salesman would scoff at. He is honest to the point that you cant help but admire him. Every step of my purchase was filled with information and there was never a dull moment. If you ever buy a car you NEED to buy one from Freddy, "Alfredo" Bocanegra. You will save yourself from getting ripped off and you will have a great time and you will be making a friend. More
Best Salesman Around I had shopped around at many dealerships and found none who actually made the purchase easy. I have no patience for nonsense and it was very refreshin I had shopped around at many dealerships and found none who actually made the purchase easy. I have no patience for nonsense and it was very refreshing to deal with Mr. Bocanegra. He went above and beyond to answer all of my questions and he addressed them in a professional manner. I am beyond pleased with my purchase and the customer service both during and after the sale. More
Best product on the market in my opinion This is the 3rd Acura we’ve purchased from Acura RGV, can’t say enough about the ease of a transaction. Very privileged to be able to have a 2020 RDX This is the 3rd Acura we’ve purchased from Acura RGV, can’t say enough about the ease of a transaction. Very privileged to be able to have a 2020 RDX. My family is extremely satisfied with the vehicle and everyone at the dealership including Fredy in sales and Ever the sales manager. Thanks guys!!! See you soon for the 2022 hopefully . More
"Above and Beyond" We were looking for a Ford Edge about a year old, one owner, low mileage, specific trim and color - difficult to find. I replied to an email from Acur We were looking for a Ford Edge about a year old, one owner, low mileage, specific trim and color - difficult to find. I replied to an email from Acura RGV in San Juan TX about an Edge they had. I met Freddy Bocanegra, an Army Veteran, and because of Freddy's professionalism, courtesy, caring and so many other personal actions focused on my wife and me, we bought the Ford Edge and traded our Expedition all in five hours. That is SERVICE "ABOVE AND BEYOND". Thank You Freddy--you're THE BEST. Thank you Al. Thank you Alex. THANK YOU ACURA RGV Colonel (ret) W. F. (Billie) Reilly and Suzie More
Customer Service I bought a used Nissan truck, but was made to feel like I had purchased a top of the line Acura. I highly recommend this dealership because there was I bought a used Nissan truck, but was made to feel like I had purchased a top of the line Acura. I highly recommend this dealership because there was no pressure to make a purchase. Go see Dealership director Al Olivares and Sales consultant Amanda Trevino! You will be glad you did. More
Great experience I am very pleased with the overall service of this dealership. My salesperson went above and beyond to get me the vehicle I wanted. I am so glad I cho I am very pleased with the overall service of this dealership. My salesperson went above and beyond to get me the vehicle I wanted. I am so glad I chose to make my purchase with Acura of the Rio grande valley. More
Excellent Service Although the time was rather lengthy, all of the representatives that worked with me at Acura provided excellent service; probably the best experience Although the time was rather lengthy, all of the representatives that worked with me at Acura provided excellent service; probably the best experience in car shopping I have had. I highly recommend this team, as they truly care for the customers desires, and tried their hardest to accommodate my needs. More