Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of the Rio Grande Valley
San Juan, TX
326 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
326 Reviews of Acura of the Rio Grande Valley
Verified Customer
April 15, 2022
I had an excellent experience with this service department. The people were friendly and were clear in their explanation of the problem. They worked with me on the price, kept me informed of the department. The people were friendly and were clear in their explanation of the problem. They worked with me on the price, kept me informed of the progress of the repair and gave me a great loaner car. The problem was fixed and the car was immaculate when it was returned to me. I will use them again and have recommended them to my friends. More
by Sue
Employees Worked With
Umberto, and Angel
April 11, 2022
Cant say enough about our Acura purchase everyone from our 1st call with Zack to meeting our salesperson Justin everyone made our purchase go as smoothly as possible. Everyone's knowledge and expertise ma our 1st call with Zack to meeting our salesperson Justin everyone made our purchase go as smoothly as possible. Everyone's knowledge and expertise made us feel we had made the right choice with Acura. Definitely coming back soon. Please ask for Justin hes available to answer any questions you have on any vehicle. Thank you Acura! More
by wisecdl956
Employees Worked With
Justin Gonzales
March 19, 2022
My wife recently bought a 2022 RDX. We were quoted $1200 for a remote start module ,,which the sales manager agreed to pay $300 of the $1200. When we received the price list for the rem We were quoted $1200 for a remote start module ,,which the sales manager agreed to pay $300 of the $1200. When we received the price list for the remote start we noticed it was $900. So we actually payed full price for it. I really hate when these guys lie to you to your face. What a bunch of schisters. Out of the 3 guys we dealt with... The young man which showed us the car,,I think his name was Allen...was the only good guy More
by Pookie
Employees Worked With
ALLEN
December 04, 2021
The place is pleasant looking and clean, i had fast response from the time I initiated contact via internet with the sales representative. I have taken my previious car for service to this dealership a response from the time I initiated contact via internet with the sales representative. I have taken my previious car for service to this dealership and they have rapid service. I have just noted from previous experience with Acura dealers in other city that this place still lacks the extra pearls of service that other “luxury” dealers give, but that is probably a reflection of upper management inexperience More
by Ecaceresmd
Employees Worked With
Richard Keene
October 13, 2021
Micheal and the new car sales manager made it very easy to talk to and approach. They worked really hard to get me the price I can afford with the vehicle I wanted most. Will be going back in a. Couple of to talk to and approach. They worked really hard to get me the price I can afford with the vehicle I wanted most. Will be going back in a. Couple of months to trade my second vehicle. More
by Monica_trvn
Employees Worked With
Marco Rodriguez, Alex Davila
September 05, 2021
Got the old "bait and switch" from Acura RGV. Was given one price via email, but they wanted $8k more when I was ready to make a deal. When I tried negotiating, I was told there was "nothing" that could be one price via email, but they wanted $8k more when I was ready to make a deal. When I tried negotiating, I was told there was "nothing" that could be done. I suspect that this was an effort to elbow out the young, female Internet sales rep with whom I first had contact. The management team shouldn't be surprised to see this review as I informed them of my displeasure with their tactics. Shame on y'all. Really. When I met the sales manager, Marco, I informed him that I was a member of many groups to see if they had any discounts I'd be eligible for. He said that they "take care" of veterans, but apparently it wasn't what I expected. I don't do business with people that do business like this. More
by Bob V.
Employees Worked With
Marco Rodriguez, Carlos Reyes
