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Acura of the Rio Grande Valley

San Juan, TX

4.8
326 Reviews

1201 E Expressway 83

San Juan, TX

78589

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326 Reviews of Acura of the Rio Grande Valley

June 03, 2022

They were able to fix my vehicle and provide me with a rental in the meantime. They were always kind and accommodating. More

by ashleyclarissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Jun 08, 2022 -

Acura of the Rio Grande Valley responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Acura of The Rio Grande Valley Team

May 31, 2022

Wonderful service and friendly staff! Always attentive to customers needs. Always look forward to my next maintenance service. More

by Amvaldez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja, Oscar Guerrero
Jun 03, 2022 -

Acura of the Rio Grande Valley responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Acura of The Rio Grande Valley Team

May 24, 2022

I had a excellent experience the service dept. . are exceptional especially angel Guerrero excellent service he provide for me and my family. More

by Davidwizard23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Guerrero
May 27, 2022 -

Acura of the Rio Grande Valley responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Acura of The Rio Grande Valley Team

May 21, 2022

I am completely pleased with the professional thorough service provided in the form of service for our 2017 Acura MDX vehicle. I am certain that the required oil changes and replacement of windshield wip More

by Ignacio and Nelida Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto (manager), Javier Melendez and Angel (did not get his last name)
May 25, 2022 -

Acura of the Rio Grande Valley responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Acura of The Rio Grande Valley Team

May 20, 2022

Javi answered all my questions about the info panel and navigating to the AT&T hotspot. They completely checked out my 2021 RDX and it cost me nothing! Amazing! More

by hotelrobey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javi
May 25, 2022 -

Acura of the Rio Grande Valley responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Acura of The Rio Grande Valley Team

May 19, 2022

This company made a deal to buy my vehicle, this has been going on for 2 weeks. We confirmed everything with them, they have all of my info, said they were sending a truck and the funds for payment today, b More

by worstellauction
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Raul and Jose would never recommend to anyone
May 23, 2022 -

Acura of the Rio Grande Valley responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Acura of The Rio Grande Valley Team

May 10, 2022

Great service as always. I will continue to bring my wife’s MDX and my ZDX for service here. More

by RUBENBCD03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department was very helpful. Javier was good as always
May 13, 2022 -

Acura of the Rio Grande Valley responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Acura of The Rio Grande Valley Team

May 02, 2022

Great service with mr Javier amazing customer service all the time. Always explains in detail services preformed More

by UBALDOLOPEZ30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Javier
May 05, 2022 -

Acura of the Rio Grande Valley responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Acura of The Rio Grande Valley Team

May 01, 2022

Acura of the RGV did more for me than any other dealer around. I have never experienced such great customer service as I did with them. More

by prismtz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Luis , Raul Dominguez, Zach Cantrell
May 04, 2022 -

Acura of the Rio Grande Valley responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Acura of The Rio Grande Valley Team

May 01, 2022

The dealership was very nice and easy to work with before the sale but after the after sale experience was not great i have not recieved a call back regarding some issues i have. More

by tparks1107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Cantrell
May 03, 2022 -

Acura of the Rio Grande Valley responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and if you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Acura of The Rio Grande Valley Team

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