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Acura of the Rio Grande Valley

San Juan, TX

4.8
326 Reviews

1201 E Expressway 83

San Juan, TX

78589

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326 Reviews of Acura of the Rio Grande Valley

September 08, 2022

Quick and the waiting area had snacks and free wifi. Will definitely return for services More

by Jsophiaprice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javier
Sep 13, 2022 -

Acura of the Rio Grande Valley responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Acura of The Rio Grande Valley Team

September 06, 2022

The service was great! Excellent customer service. It is a very friendly and quiet environment. More

by marlen26211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dont recall name
Sep 09, 2022 -

Acura of the Rio Grande Valley responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Acura of The Rio Grande Valley Team

September 04, 2022

Very few sly atmosphere. The job always gets done I’ve never encountered a problem at the service department. Thank you for doing a great job!!! More

by MCGARZA
Recommend Dealer
Yes
Employees Worked With
I don’t see the person I
Sep 08, 2022 -

Acura of the Rio Grande Valley responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Acura of The Rio Grande Valley Team

September 02, 2022

Very caring sales people, listened and responded timely. Would shop there again as facility was also greatly impressive More

by mesikanguma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Martinez, Raul Dominguez
Sep 08, 2022 -

Acura of the Rio Grande Valley responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Acura of The Rio Grande Valley Team

August 19, 2022

Professional and prompt service with friendliness and courtesy. Based on service, I would consider buying a new Acura. More

by LD0Rad0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier in service- Excellent
Aug 24, 2022 -

Acura of the Rio Grande Valley responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Acura of The Rio Grande Valley Team

August 07, 2022

Wonderful service Friendly attitude Beautiful ambience Very good customer service Very little wait time Keep up the good work More

by KAMAL.SARKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 10, 2022 -

Acura of the Rio Grande Valley responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Acura of The Rio Grande Valley Team

August 06, 2022

The staff was extremely attentive and Informative, without being over bearing. The purchase of my vehicle was quick and simple. More

by melmeyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Martinez, Raul Dominguez, Zach Cantrell
Aug 10, 2022 -

Acura of the Rio Grande Valley responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Acura of The Rio Grande Valley Team

August 05, 2022

The service was quick and the gentleman that helped me was very attentive and courteous. More

by VILLARREALO28
Recommend Dealer
Yes
Employees Worked With
Javier Meléndez
Aug 10, 2022 -

Acura of the Rio Grande Valley responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Acura of The Rio Grande Valley Team

August 02, 2022

The service department is very professional and has been since the first time we bought our three Acura. I highly recommend Javier and his knowledge in the field of mechanical automobiles More

by missioneagle54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier, Service department
Aug 05, 2022 -

Acura of the Rio Grande Valley responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with Javier and the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Acura of The Rio Grande Valley Team

July 23, 2022

Everytime I go to Acura to have something be done on my car I am lucky to always have Mr.Javier attending me…He is excellent.He doesn’t make me wait,explains everything that needs to be done but let me de More

by BEJOLANMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr . Javier
Jul 27, 2022 -

Acura of the Rio Grande Valley responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Acura of The Rio Grande Valley Team

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