Acura of the Desert
Cathedral City, CA
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121 Reviews of Acura of the Desert
2019 Acura RDX Car buying is never easy but much less stressful here than other dealers I have dealt with. My salesman Rob was very helpful and provided a very thoro Car buying is never easy but much less stressful here than other dealers I have dealt with. My salesman Rob was very helpful and provided a very thorough explanation of all the features of the car. Ty the finance rep was also very helpful and patient as there were extra steps and paperwork involved with purchasing through a trust and unlocking a credit lock. More
2019 Acura TLX A Spec I drove three Acuras, then changed over to a Kia, When it came time to lease again, I went back to Acura of the Desert- mainly becai=use of a sales a I drove three Acuras, then changed over to a Kia, When it came time to lease again, I went back to Acura of the Desert- mainly becai=use of a sales associate there- Gary Stone- had kept in contact with me ( birthday greetings, Happy New Year, new car introductions...) I thought I would give Acura another try. From the initial Q/A, to the test drive, to the negotiation to the drive off- the experience was excellent. More than my expectations. Ty Thomas was very laid back, easy to deal with- but he definitely knew his numbers. Gil got involved later, and between the two of them helped make the deal happen. They listened patiently to my needs, expressed their own position and finally there was a meeting of the minds. All three individuals made the deal happen; they were all very courteous, knowledgeable and interested in me and doing business with me. ( I kept them all late, which was unfortunate, but I never felt rushed or pushed.) In my business I come into contact with many new residents to the desert. I look forward to recommending these individuals - Gary, Gil and Ty - to others More
2019 Acura TL I’m very satisfied with my salesperson Oscar Solis, not to mention the finance guy was very knowledgeable and willing to help me. They both worked wit I’m very satisfied with my salesperson Oscar Solis, not to mention the finance guy was very knowledgeable and willing to help me. They both worked with my budget and I walked out with a 2019 TL. I love my car More
The Best This is the best place for service and attention. I bought my Acura, used, at this location and I have it serviced here for anything that comes up. This is the best place for service and attention. I bought my Acura, used, at this location and I have it serviced here for anything that comes up. Today I went in because the bra film on the front of the vehicle is bubbling. It is out of warranty for me, however, the Service Manager, Julio, is going out of his way to see what can be done. He calling the original company that put the protection film on to see if it is in their warranty. If not, he is going to get a price to have it repair from them and from the company they now do business with. That is above and beyond. I very much appreciate that extra attention. You will not go wrong bringing any car to this place for service. More
Stellar Experience My husband and I just had a baby two months ago and needed to find a safe, reliable, and spacious car! My Aunt has had her MDX for over 10 years and l My husband and I just had a baby two months ago and needed to find a safe, reliable, and spacious car! My Aunt has had her MDX for over 10 years and loves it so we decided to check out the Acura MDX for ourselves. From the moment we pulled up to the dealership, we were warmly greeted by Rob. He was very informative and made us feel comfortable while we test drove. Gil, the manager greeted us warmly as well and we knew that we wanted to do business with these guys! Rob called us within two days with the exact car we had been looking for!! Even more, it was better than what we had expected! The whole car purchasing experience was seamless and the whole Acura family there could not have been more helpful and warm. Ty also helped us secure the appropriate financing for our needs and walked us through the paperwork professionally and with ease. I highly recommend this dealership! Come in and ask for Rob. He’s an excellent salesman with a calming nature. It was the best car buying experience I’ve had to date! More
Amazing Gary & Gil made buying a new car easy. We were undecided between an SUV & a Sedan. Gary had both ready for us to test drive. We decided on the RLX sed Gary & Gil made buying a new car easy. We were undecided between an SUV & a Sedan. Gary had both ready for us to test drive. We decided on the RLX sedan and he was very knowledgeable about the car and how it worked & willing to take the time to show & tell us all about it. We love the car. Gil fair about the price & arranged our financing. We did not feel pressured and everything went very smoothly. We would buy a car form them again. More
Great Experience, We bought a 2015 pre-owned Toyota Highlander in cream puff condition. John McKay helped us on the phone and in person. He gave the straight stuff on t We bought a 2015 pre-owned Toyota Highlander in cream puff condition. John McKay helped us on the phone and in person. He gave the straight stuff on the vehicle. That was important, because we had a little over 2 hour drive one way. No hassle. No brain damage. Test drove on surface streets and freeway. Price he quoted was the price we paid. Referred by sister in law who lives in the desert and highly recommended dealership. She bought vehicles there and has her car serviced there. More
Ty Thomas, Sales Manager After working with Rob to find a car that fit our parameters, we needed a little help getting the final payment in the range we wanted. Ty and Rob wo After working with Rob to find a car that fit our parameters, we needed a little help getting the final payment in the range we wanted. Ty and Rob worked together. Ty was very helpful in explaining how we would be dealing with our leased vehicle that we already had. Once he'd educated us and helped to lower our installments we were sold. I did not expect to purchase a car that day. I visited nearby dealerships and left within a few minutes finding they were only interested in helping me on their terms. Rob and Ty worked together to make our deal happen and in the process saved us a big problem we'd have down the road when we turned in our leased vehicle. If you're looking for a new or used car, these guys are the guys to talk to. Mark Rivas More
Great experience! This dealership really knows what ‘customer service’ is all about! We never felt pressured, all of our questions were answered and we received a great This dealership really knows what ‘customer service’ is all about! We never felt pressured, all of our questions were answered and we received a great deal on our vehicle. Everyone was super friendly and they quickly got us through the paperwork and out the door in record time. I highly recommend! More
The Best Customer service I received!! When I walked in service at acura, I saw a guy helping an elderly woman with her vehicle, it was one of the old vehicles. She was so happy leaving the When I walked in service at acura, I saw a guy helping an elderly woman with her vehicle, it was one of the old vehicles. She was so happy leaving the place and I told myself, I should go talk to that guy and get some good service. Not knowing who he was or his job title. I talked to him and explained my situation. Im a busy mom with 4 kids, I went there looking a mess! To be honest, people judge you on how you look at other dealerships. He was still helpful. I am so happy with the the excellent customer service I received from Julio (Service Manager) I had problems with my SUV and he went out of his way to try and help as much as possible. He was honest and straightforward with every questions I asked him. I strongly recommend people to buy their vehicles here. They work with you and they have the best customer service!! More