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Acura of Westchester - Service Center

Larchmont, NY

4.7
682 Reviews

682 Reviews of Acura of Westchester - Service Center

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May 20, 2019

Rating of SAL GIAMBETA One of the most professional service person I have had ever. His knowledge and courtesy are over and above the norm. Very personal and easy to talk More

by Skip Hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2019 -

Acura of Westchester responded

We're glad you had such a positive experience while working with our team, Skip! Thanks for reaching out, and for sharing this wonderful review.

May 08, 2019

compassion and kindness go a long way I need to give a 5 star review to an amazing woman named Michelle Willoughby who works in the parts department at Acura of Westchester. This kind sou More

by Torres-Portela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Willoughby
May 10, 2019 -

Acura of Westchester responded

Thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know we were able to help ease your concerns while waiting for roadside assistance as we strive to go above and beyond in these kind of stressful situations. Should you need anything else, please reach out!

May 06, 2019

Efficient, Customer Service Oriented Professional Overall excellent experience here at Acura! Sal is an efficient customer service oriented professional glad to make his customers happy! Would recomme More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Acura of Westchester responded

Thank you for the kind words and recommendation! We are happy to read that you always count on Sal and the rest of our service department for the best!

April 20, 2019

Sal & Acura of Westchester place their customers first I have leased two cars from Acura of Westchester and bought the last one off-lease (2014 MDX). Sal has been taking care of the MDX for the past few y More

by RPD78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Giancaspro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Acura of Westchester responded

Thank you for the awesome review! It means a lot to us.

March 16, 2019

Great service, Ensure you get Sal Gambitta for consultant I have been going to Acura of Westchester since 2003 when I purchased my MDX. Even at the sale, this dealership showed professionalism and gave me non More

by Charic5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth White
Mar 19, 2019 -

Acura of Westchester responded

Thank you for taking the time to share such kind words about your experience working with our team. If there is ever anything more we can do for you moving forward, please do not hesitate to let us know. Take care!

March 11, 2019

excellent maintenance service as well as the representative i had routine maintenance done on the day of Thursday, 03-7-2019.shortly after i left a sensor warning pop up on the dash board screen. i made a call More

by RDXMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Acura of Westchester responded

Thank you for the 5-stars for Sal and our service team! We hope to work with you again the next time you are in need.

March 02, 2019

the response of my need at the time i came to you guys at a days notice, and was able to get the next day as an appointment. Sal, Gambitta was a true gentleman, and a person who was eas More

by RDXMB
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Acura of Westchester responded

Thank you for taking the time to share this wonderful feedback from your experience! It was a pleasure to work with you, and we invite you to reach out if there is ever anything more you might need moving forward. Thanks again!

February 14, 2019

A great customer experience I have been using Acura of Westchester since 2007. I am on my %th RDX from them. I made an appointment to bring the car in for regular maintenance. More

by joeltaub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
Feb 15, 2019 -

Acura of Westchester responded

Thank you for the kind words and for shopping Acura of Westchester!

January 11, 2019

Excellent On December 29,2018 , Sal assisted tremendously. He saw I was very concerned and worry with my car issued, but he was able to listen to me and underst More

by Chris1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Belov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Ferraro
Jan 14, 2019 -

Acura of Westchester responded

Chris, thank you for the feedback on your time spent with Sal in our service center. We work hard to provide the best service and are happy you agree.

January 01, 2019

Great customer service i always get great customer service from service rep Beth Hicks, she is a pleasure to deal with. Services for my car are always done promptly , she al More

by sap726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
Jan 04, 2019 -

Acura of Westchester responded

Thank you for the kind words on our dedicated and accommodating service team. We are happy to help, and we look forward to working with you again the next time you are in need!

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