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Acura of Westchester - Service Center

Larchmont, NY

4.2
657 Reviews

657 Reviews of Acura of Westchester - Service Center

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June 30, 2018

A very helpful and understanding personnel I have been going to this dealer from the time I got my Acura MDX. I don't trust anyone else to work on my car.I feel safe with the quality service More

by FRANK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth White, Beth Hicks
Jul 02, 2018 -

Acura of Westchester responded

Frank, thank you for the kind words and confidence in our team. We are happy to hear you can count on us for the best, and we look forward to working with you again the next time we are in need!

June 21, 2018

Outstanding Sal Gambitta is an excellent service advisor. His knowledge and expertise are portrayed through his outstanding and dedicated work methods. He makes c More

by SCWA777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Acura of Westchester responded

Thank you for the five stars and kind feedback about your time working with Sal! We're so happy to hear that you had a positive experience, and we invite you to reach out if there is anything else we can do for you.

June 15, 2018

The service provided by Mr.Maxfield is remarkable. Thomas Maxfield is very professional, he take the time to make sure that my car is in excellent condition for the road, I would recommend him to any More

by tomlinrose1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
Jun 18, 2018 -

Acura of Westchester responded

Thank you for the kind words on your experience with us. We hope to work with you again the next time you are in need!

June 05, 2018

Best Service Ever!!!! Thomas took great care of my car and made sure whatever I needed was taken care of! His due diligence and care was beyond awesome! More

by TinaG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
Jun 07, 2018 -

Acura of Westchester responded

Hi Tina! Thank you for taking the time to leave such nice feedback about your experience working with Thomas. We're glad you were treated so well, and invite you to reach out if you need anything else.

May 20, 2018

Excellent Beth Hicks was very heplful and outgoing in helping me with my service. She helped me a lot and was a pleasure dealing with her. More

by Mozib
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
May 21, 2018 -

Acura of Westchester responded

Thanks for the kind words, we will be sure to pass them along to Beth! We hope to work with you again the next time you are in need!

May 15, 2018

Service Alessandra is very helpful and honest. It was a pleasure dealing with her. My wife is also comfortable to work with her. May God bless Alessandra!! More

by Kayalvarathu
Recommend Dealer
Yes
Employees Worked With
Alessandra Coronel
May 18, 2018 -

Acura of Westchester responded

Thank you for taking the time to share this kind feedback. We are happy to hear how well Alessandra treated you and your wife and hope all is well.

May 09, 2018

Sal Gambitta Very comfortable and friendly. Extremely knowledgeable and accommodating. Extremely courtesy and honest. Mr. Gambitta amicable personality reinforces More

by miltusmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Acura of Westchester responded

Thanks for the wonderful review, we will be sure to pass along the kind words to Sal! Please stop back in if there is anything else we can do for you.

April 13, 2018

Poor customer service, dissappointed. Woul;d not recommend Not the Acura service that I am used to, I usually deal with Acura in my own town, but unfornutately my car broke down when I was out of town. I woul More

by D.P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Beth Hicks
May 02, 2018 -

Acura of Westchester responded

We are sorry to read this review about your recent experience working with us. We take customer feedback very seriously, and will be discussing your review with our team to ensure that something like this does not happen again. If you would like to discuss this any further, please do not hesitate to reach out to our Service Director, Johnny Lee at (914) 834-2112, or johnny_lee@acuraofwestchester.com.

March 31, 2018

Service A maintenance or oil change Best Customer Service Ever. I would recommend to anyone. Service was finished before estimated wait time. Wish price would have been little less. Tha More

by Shammun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Colucci
Apr 02, 2018 -

Acura of Westchester responded

Hello Shammun, thank you for leaving us this awesome review. We are extremely happy to hear that you had an excellent experience! We appreciate your business and hold your recommendation in high regard.

March 23, 2018

Great Experience Chris did a great job handling the service of my car he was very polite and courteous and very professional and I will contact him for future services More

by Anthony Bombace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Colucci
Mar 26, 2018 -

Acura of Westchester responded

Hello Anthony, thank you for taking the time to review us. We are so happy to hear that you had an excellent experience working with Chris! We appreciate your kind words and look forward to your next visit.

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