676 Reviews of Acura of Westchester - Service Center
I have been a customer of the service department for approximately two years and once again, all my expectations were exceeded. Chris is always friendly and very knowledgeable about the service requirem approximately two years and once again, all my expectations were exceeded. Chris is always friendly and very knowledgeable about the service requirements of my 2004 TSX. In the past I had my vehicle serviced by another Acura dealership and regret I did not patronize Acura of Westchester sooner. If your Acura needs factory service and you live in the NYC/Westchester area, see Chris. More
Peter is absolutely great. I live about an hour away from the dealership and probably pass 4 other Acura dealerships on way to Acura of Westchester. There is only one reason I do this; I know that Pete from the dealership and probably pass 4 other Acura dealerships on way to Acura of Westchester. There is only one reason I do this; I know that Peter (in service) will take great care of my me and my cars. My wife and I have owned 5 Acuras and all have been serviced at Acura of Westchester. Trust is a huge piece of the automotive repair industry and Peter has earned my trust over these past 7 years. I give him my highest recommendation. Ron More
I have been serviced by Tom for over 2 years now, used to be with my tsx now its the TL. I couldnt of been more happy then to leave my car in Tom's hands. He is so good at what he does and he is very reasona be with my tsx now its the TL. I couldnt of been more happy then to leave my car in Tom's hands. He is so good at what he does and he is very reasonable. He gets right to the point and knows what he is talking about. His knowledge is superior and when it comes to servicing he is top notch the best !!!! Thanks Tom for all your help as always ill continue to be helped by you and your awesome expertise and outstanding customer service. More
Absolutely and consistently great. We have all three cars with this dealer. Peter made the appointment that was convenient for me, I was in and out in 1 hour and every was perfect, even wash and vacuum car. with this dealer. Peter made the appointment that was convenient for me, I was in and out in 1 hour and every was perfect, even wash and vacuum car. Two weeks ago, they took my daugther without broken headlight, no appointment and completed service right away. More
I have been going to Acura of Larchmont for about 2 years now for all my service. Since my first visit i have had the pleasure of dealing with Freyi Sterling. Not only is he thorough in his work and delivers now for all my service. Since my first visit i have had the pleasure of dealing with Freyi Sterling. Not only is he thorough in his work and delivers quality service,but he also makes my life easier when dealing with my. If it were not for his customer service, ability to communicate efficiently and attitude, i probably would go somewhere else, but he has proven that Acura of Larchmont provides above and beyond service to its customers. More
Freyi was a wonderful service consultant. After having an accident with my brand new car he was very supportive and helpful in getting paperwork completed for me in a timely fashion. He helped me get a renta accident with my brand new car he was very supportive and helpful in getting paperwork completed for me in a timely fashion. He helped me get a rental car and was very knowledgeable about the repair process, helping me to feel more relaxed. I have continued to work with him in servicing my car and he is always friendly and pleasant. He always makes sure I understand what is being done to my car and am okay with the price. I would recommend servicing your car with Acura of westchester and ask for Freyi Sterling. More
Today was my first oil change for my 2008 Acura TL. I have to be honest, I made the appt last week but I've rescheduled everyday until today, Wednesday, January 25th. Every time I called to reschedule have to be honest, I made the appt last week but I've rescheduled everyday until today, Wednesday, January 25th. Every time I called to reschedule I was never even questioned why I've rescheduled so many times, which was such a pleasure. Back to my first oil change visit...Freyi Sterling, in the service department was the serrvice agent that helped me. He is very professional and personable. I asked him to please find Liam Tully from the sales department so that I can say hello since he was the one who set up my lease back in August. Liam remembered my old car I traded in..PT Cruiser and he even remembered that my husband wanted to get a Acura truck, which is so amazing being it has been so long. He also discussed my mileage lease questions that I had and he even took the time out to connect the Bluetooth from my new phone to my car. While waiting for my oil change and car wash, Freyi continued to update me on the status of my car and he wanted to be sure that I wasn't waiting too long and believe me, I didn't wait long at all. Both, Liam and Freyi are very professional and treated me like they've known me forever....and that's a wonderful feeling. My experience as always was pleasurable and until next oil change..thank you. Debbie...proud Acura TL owner. More
I came to acura of westchester today to get a oil change on my 2004 acura Tl wich I cherrish and love for the last seven years. To my surprise I ended up leaving with a brand new 2012 acura Tl thanks to the on my 2004 acura Tl wich I cherrish and love for the last seven years. To my surprise I ended up leaving with a brand new 2012 acura Tl thanks to the help of Frank Ferraro & Liam Tully... More
From the date I bought my TL new from this dealership and having it serviced only by them for the last eleven years; I will say it's has been a "pleasure". My service advisor for that period has been Eliza having it serviced only by them for the last eleven years; I will say it's has been a "pleasure". My service advisor for that period has been Elizabeth White who has the real ability "to make things happen".......... More
I just wanted to say how much I appreciated Liz's help in I just wanted to say how much I appreciated Liz's help in getting my car inspected! She works magic every time I need help! It is because of people I just wanted to say how much I appreciated Liz's help in getting my car inspected! She works magic every time I need help! It is because of people like her that I will never go anywhere else to purchase a car! Thank You Liz! Kathy Scher More