Acura of Westchester - Service Center

I brought my Acura MDX 2004 in yesterday for a recall notice. While there I asked Sal to change the oil and change snow tires to regular ones, do an inspection and check 2 other minor items. Sal i notice. While there I asked Sal to change the oil and change snow tires to regular ones, do an inspection and check 2 other minor items. Sal is great. I would buy another Acura just to have him as my service advisor. However, the charge of $110.60 is very high compared with Mavis on Mamaroneck Ave. ( $ 64.38) and Vincents Service station on Fenimore in Mamaroneck ($ 74.74) More

My Service Consultant Shannon was very friendly and she My Service Consultant Shannon was very friendly and she assisted me with all my concern. She had clear answers for all the questions I had about my c My Service Consultant Shannon was very friendly and she assisted me with all my concern. She had clear answers for all the questions I had about my car. I went in the dealership to have my check engine light checked, Shannon informed me there was a recall on my car. She scheduled for me a convenient day to come in and provided me with a loaner car to use. The service was great, my consultant Shannon was excellent. I will return to Aucra of Westchester in the future if I need anything for my car. More

I've been having my RDX serviced at Acura of Westchester since I purchased the car in 2007. Through the years they have provided nothing but excellent service. I will not bring my car anywhere Westchester since I purchased the car in 2007. Through the years they have provided nothing but excellent service. I will not bring my car anywhere else. They are friendly, thorough, and are always there when you need them. My most recent visit i worked with Shannon Lemon on having some body work done on the vehicle. Throughout the process she was extremely helpful, friendly and answered every question I had. If you want a friendly face and excellent follow through - I recommend Shannon. Thanks again Acura of Westchester! More

I gave these ratings because under the circumstances of the transmission failing on my 2002 Acura MDX, the Acura Larchmont staff provided excellent service and seamlessly got me into a newer model car stre the transmission failing on my 2002 Acura MDX, the Acura Larchmont staff provided excellent service and seamlessly got me into a newer model car stress free! Thank you very much. I really appreciate how you all helped me. Renee Mickens More

Shannon was professional, efficient and helpful through the whole services experience. She kept us apprised of timing (accurately), as well as describing the work that was completed and why. All servic the whole services experience. She kept us apprised of timing (accurately), as well as describing the work that was completed and why. All service experiences should be so pleasant! L. More

Shannon Lemon was an absolute pleasure to work with! Greeted me with a smile, called and let me know the status of my car and had my car washed and ready for me when I returned. Thank you Shannon for a Greeted me with a smile, called and let me know the status of my car and had my car washed and ready for me when I returned. Thank you Shannon for a job well done! You're definitely an asset to the service department at acura of Westchester! More

Great service,prompt with service and delivery will visit again, extremely professional, courteous, knowledgeable,no sales pressure to buy other products. I highly recommend the service department of this de again, extremely professional, courteous, knowledgeable,no sales pressure to buy other products. I highly recommend the service department of this dealership More

Shannon Lemon is a pleasure to work with at Acura of Westchester. She is very knowledgeable and has the integrity and honesty that Acura of Westchester is known for. Shannon kept me updated daily (an Westchester. She is very knowledgeable and has the integrity and honesty that Acura of Westchester is known for. Shannon kept me updated daily (and sometimes twice daily) on the status of the problem on my vehicle. She even came in on her day off to follow up with me, and make sure that things were running smoothly. That is dedication! Thank you Shannon for all of your Help! Matthew More

From the atmosphere to the service was exceptional. I minute you enter the facilty you are greeted with professionalism. A detail explanation was given to the service needed as well as those that will b minute you enter the facilty you are greeted with professionalism. A detail explanation was given to the service needed as well as those that will be coming up by the service advisor(s), as well as the cost and time. Yet I was asked if I had other questions and or concerns. Acura of Westchester has set the bar extremely high in the custermer service that they provide thus they continue to exceed my expectation. I recommened anyone looking for fantastic service should visit them More

Shannon Lemon was our service consultant. She was friendly and accommodating. We had never worked with her before and were skeptical because she's a fairly new employee. However, she came through for friendly and accommodating. We had never worked with her before and were skeptical because she's a fairly new employee. However, she came through for us with flying colors. After our service was complete, he had to return our car within 10 minutes after picking it up for additional work that Acura initially overlooked. Shannon was able to get us another loaner right away. She was able to provide discounted pricing because we were inconvenienced. We were so relieved because we had just paid a large sum of money for the initial repair. My husband and I will never forget what Shannon has done for us and we are truly grateful. We wish her great success in her career at Acura of e. We've worked with this Acura location for over ten years and we've never had a bad experience. Sincerely, Mrs. Lorene Singleton (2001 Acura TL) More