657 Reviews of Acura of Westchester - Service Center
excellent maintenance service as well as the representative i had routine maintenance done on the day of Thursday, 03-7-2019.shortly after i left a sensor warning pop up on the dash board screen. i made a call i had routine maintenance done on the day of Thursday, 03-7-2019.shortly after i left a sensor warning pop up on the dash board screen. i made a call to SAL,and he assured me that i would be able to return the next day (03-08-2019)with SAL'S help and concern the maintenance crew had extinguished the sensor warning and provided me with info for a possible next encounter of the problem. excellent service and excellent representive More
the response of my need at the time i came to you guys at a days notice, and was able to get the next day as an appointment. Sal, Gambitta was a true gentleman, and a person who was eas i came to you guys at a days notice, and was able to get the next day as an appointment. Sal, Gambitta was a true gentleman, and a person who was easy to speak with. i`am happy to have him as my representative. i have another appointment for next thursday. sincerely, MILTON,BEALE More
A great customer experience I have been using Acura of Westchester since 2007. I am on my %th RDX from them. I made an appointment to bring the car in for regular maintenance. I have been using Acura of Westchester since 2007. I am on my %th RDX from them. I made an appointment to bring the car in for regular maintenance. I requested a loaner car. When I arrived at the dealership I was checked in. I went in to see Beth Hicks as instructed. She welcomed me , listened to what I requested be done. prepared the paperwork, and led me to my loaner. She called me to apprise me of the progress being made, and had the car ready at the promised time. An excellent experience! More
Excellent On December 29,2018 , Sal assisted tremendously. He saw I was very concerned and worry with my car issued, but he was able to listen to me and underst On December 29,2018 , Sal assisted tremendously. He saw I was very concerned and worry with my car issued, but he was able to listen to me and understand and fix my concerns .. he always kept me update and made sure I left Acura of Westchester happy ... thank you sal for your service . More
Great customer service i always get great customer service from service rep Beth Hicks, she is a pleasure to deal with. Services for my car are always done promptly , she al i always get great customer service from service rep Beth Hicks, she is a pleasure to deal with. Services for my car are always done promptly , she always finds a way to squeeze me in if I have limited time , will definitely recommend this dealership More
Experience at AOW Sal. Was very professional in his approach and also very. informative and honest. what he said is what he did. .and if he represents AOW. Then i woul Sal. Was very professional in his approach and also very. informative and honest. what he said is what he did. .and if he represents AOW. Then i would say he is definitely an asset to the company. More
Not sure what to say Johnathan Zung and Elizabeth White a very professional and very nice people. I love working with them. Whenever I have a problem Elizabeth works it ou Johnathan Zung and Elizabeth White a very professional and very nice people. I love working with them. Whenever I have a problem Elizabeth works it out and I’d buy a car from John anytime he’s a really nice guy and a great sales rep. More
Worse Service Ever!!! I bought my car in for body work. Chris never returned my calls despite leaving numerous message on his VM and with the receptionist. He would promise I bought my car in for body work. Chris never returned my calls despite leaving numerous message on his VM and with the receptionist. He would promise to call my with updates and never did. I would only call and find out he's off failed to inform me. I even left numerous messages with the receptionist to speak to the supervisor and the supervisor never called back either. Sales is good. Avoid service if you need major repairs. I will not buy another Acura because if this! More
A sincere and personal level of service Sal offers a sincere, personal and thoroughly professional level of service that is second to none. I would not hesitate to recommend Sal to anyone. Sal offers a sincere, personal and thoroughly professional level of service that is second to none. I would not hesitate to recommend Sal to anyone. More
Excellent Service I have been coming to Acura of Westchester for nearly 20 years! The service has always been great. What makes it special is the people. Many of them h I have been coming to Acura of Westchester for nearly 20 years! The service has always been great. What makes it special is the people. Many of them have been there for years. It’s a pleasure dealing with everyone from Liz White, Alessandra Coronel, Sal Gambitta, Thomas Maxfield. Thank you all. They are a big reason I purchased my new Acura MDX several years ago. Acura of Westchester is the best! More