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Acura of Westchester - Service Center

Larchmont, NY

4.2
657 Reviews

657 Reviews of Acura of Westchester - Service Center

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March 11, 2019

excellent maintenance service as well as the representative i had routine maintenance done on the day of Thursday, 03-7-2019.shortly after i left a sensor warning pop up on the dash board screen. i made a call More

by RDXMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Acura of Westchester responded

Thank you for the 5-stars for Sal and our service team! We hope to work with you again the next time you are in need.

March 01, 2019

the response of my need at the time i came to you guys at a days notice, and was able to get the next day as an appointment. Sal, Gambitta was a true gentleman, and a person who was eas More

by RDXMB
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Acura of Westchester responded

Thank you for taking the time to share this wonderful feedback from your experience! It was a pleasure to work with you, and we invite you to reach out if there is ever anything more you might need moving forward. Thanks again!

February 14, 2019

A great customer experience I have been using Acura of Westchester since 2007. I am on my %th RDX from them. I made an appointment to bring the car in for regular maintenance. More

by joeltaub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
Feb 15, 2019 -

Acura of Westchester responded

Thank you for the kind words and for shopping Acura of Westchester!

January 11, 2019

Excellent On December 29,2018 , Sal assisted tremendously. He saw I was very concerned and worry with my car issued, but he was able to listen to me and underst More

by Chris1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Belov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Ferraro
Jan 14, 2019 -

Acura of Westchester responded

Chris, thank you for the feedback on your time spent with Sal in our service center. We work hard to provide the best service and are happy you agree.

January 01, 2019

Great customer service i always get great customer service from service rep Beth Hicks, she is a pleasure to deal with. Services for my car are always done promptly , she al More

by sap726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
Jan 04, 2019 -

Acura of Westchester responded

Thank you for the kind words on our dedicated and accommodating service team. We are happy to help, and we look forward to working with you again the next time you are in need!

December 21, 2018

Experience at AOW Sal. Was very professional in his approach and also very. informative and honest. what he said is what he did. .and if he represents AOW. Then i woul More

by Yellows
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashiers
Dec 28, 2018 -

Acura of Westchester responded

Thank you for this positive feedback from your experience! We're glad Sal was so attentive and helpful, and hope you will consider reaching out again the next time you are in need.

December 14, 2018

Not sure what to say Johnathan Zung and Elizabeth White a very professional and very nice people. I love working with them. Whenever I have a problem Elizabeth works it ou More

by Lrivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth White, Jon Zung
Dec 17, 2018 -

Acura of Westchester responded

Thank you for the kind words on your experience with Elizabeth and Jonathan! We are happy to read that your experiences were great in service and sales. We hope to work with you again the next time you are in need.

October 04, 2018

Worse Service Ever!!! I bought my car in for body work. Chris never returned my calls despite leaving numerous message on his VM and with the receptionist. He would promise More

by Tough Cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chirs Colucci
July 20, 2018

A sincere and personal level of service Sal offers a sincere, personal and thoroughly professional level of service that is second to none. I would not hesitate to recommend Sal to anyone. More

by rz1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Acura of Westchester responded

Thank you for the kind words and recommendations! We look forward to working with you for years to come.

July 20, 2018

Excellent Service I have been coming to Acura of Westchester for nearly 20 years! The service has always been great. What makes it special is the people. Many of them h More

by Javier C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth White, Thomas Maxfield, Alessandra Coronel
Jul 24, 2018 -

Acura of Westchester responded

Thank you for all the kind words and consideration after all this time working together! We are so happy to read that you can always count on us for the best :)

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