657 Reviews of Acura of Westchester - Service Center
14 years of excellent service with no surprises. Pleasant knowledgeable people to deal with, clean facility, fair price and work is always done right the first time. knowledgeable people to deal with, clean facility, fair price and work is always done right the first time. More
I gave a "Great" rating across the board because my recent service experience at Acura of Westchester was just that. Sal Gambitta in the Service Department couldn't have been more thorough i because my recent service experience at Acura of Westchester was just that. Sal Gambitta in the Service Department couldn't have been more thorough in guiding me through every step of the process. He stayed in contact with me throughout my car's service and clearly explained all work that was performed while my car was in their shop. I will definitely return and look forward to working with Mr. Gambitta for any future service my car requires after having such a pleasant experience this time around. More
My overall experience here was amazing. The quality of work was exceptional. Shannon was very helpful in breaking down all the needs and future service on my vehicle. She was very courteous and explained work was exceptional. Shannon was very helpful in breaking down all the needs and future service on my vehicle. She was very courteous and explained everything in depth. It was great working with her and will continue to bring my car to Larchmont. Thank You More
I brought my 2004 TL in for service because of a warning light concerning my airbags. Everyone I spoke to at Acura of Westchester was very responsive and friendly, in particular Sal Gambitta, the service co light concerning my airbags. Everyone I spoke to at Acura of Westchester was very responsive and friendly, in particular Sal Gambitta, the service consultant. They quickly diagnosed the problem and scheduled a follow-up at my convenience for the actual repair after a part was ordered. They also performed a general check up to detect any other issues that might require attention, which proved very helpful. The waiting area was clean and customer friedly. The repair was completed at no charge for parts or labor because it was covered under a lifetime Acura warranty. They also washed the car for free. Frankly, since I bought my first Acura in 2000, I have not had a bad experience with Acura of Westchester. More
I had a wonderful experience Wednesday March 27. Sal was very attentive and helpful with all of my questions. He provided exceptional customer service. My overall experience was great. very attentive and helpful with all of my questions. He provided exceptional customer service. My overall experience was great. More
Mrs White has Help me with with everything I need from service to pricing and always has a smile on her face she has been very polite since the first day I met her service to pricing and always has a smile on her face she has been very polite since the first day I met her More
car broke down in the Bronx,I'm from Albany.Called Westchester acura for warranty service and had the car towed there.Sal looked me up on the computer and gave me the number for a car rental and salva Westchester acura for warranty service and had the car towed there.Sal looked me up on the computer and gave me the number for a car rental and salvaged my weekend.The car was repaired and ready when Sal said it would be.SAL IS THE MAN!Dealt with westchester acura in the past,glad to see it is still a quality dealership with a service department second to none.That is why when I had the problem i had the car towed there.I might have to go there to buy my next acura. More
The Acura of Westchester service consultant that took care of my vehicle, Shannon Lemon, was very friendly and courteous. It was a pleasure to deal with her, and the car was serviced properly and on a t care of my vehicle, Shannon Lemon, was very friendly and courteous. It was a pleasure to deal with her, and the car was serviced properly and on a timely manner. Obviously, the entire team does a very good job, but Shannon is particularly important because to customers that deal with her, she is the face of the organization. Thank you and keep up the good work!! More
Very friendly, good service department, fair and reasonable on service and price. Waiting room pleasant with all staff being great on customer service. I would certainly recommend them, it is a ve reasonable on service and price. Waiting room pleasant with all staff being great on customer service. I would certainly recommend them, it is a very good operation. More
I have been going here for over a year. I have never had a problem and always have a good experience. It is always easy to get an appointment whenever I need one. I will continue going here for the life o a problem and always have a good experience. It is always easy to get an appointment whenever I need one. I will continue going here for the life of my vehicle. More