Acura of Westchester - Service Center

Never A Bad Experience I only had one issue with how long a specific service took, once I had addressed it they made sure it would never happen again and I've never since ha I only had one issue with how long a specific service took, once I had addressed it they made sure it would never happen again and I've never since had an issue with any of my services. The Acura of Westchester is truly amazing! More

Great Service Experience Without a doubt, Shannon Lemon is one of the BEST Service reps I've ever had the pleasure of dealing with. Due to problems beyond her control, my car Without a doubt, Shannon Lemon is one of the BEST Service reps I've ever had the pleasure of dealing with. Due to problems beyond her control, my car was not ready to her satisfaction, never mind my own. What sets Shannon apart, were the lengths she went to make sure i was a Happily satisfied Acura customer. . When my car was ready, running in top form again, she thanked ME for my patience & business. Thank You More

Great Service Experience Chris is the Man, Had my car towed in as to what i believed was a big brake problem. Chris had his Techs diagnose the problem & it was minor. Anyplac Chris is the Man, Had my car towed in as to what i believed was a big brake problem. Chris had his Techs diagnose the problem & it was minor. Anyplace else would've raked me over the coals. Great professionalism & service as always ! Chris has been my rep for this car since 09, couldn't be happier. More

The service depart. is the best that I've being to. The service was excellent and they are willing to take the extract step to help you. The friendliness and professionalism is not comparable. Wonderf The service was excellent and they are willing to take the extract step to help you. The friendliness and professionalism is not comparable. Wonderful staff and prompt service. Shannon you are the best. Thank you. More

Alvin DeLeon is the best! Every time I bring in my MDX to Acura of Westchester, I always work with Alvin DeLeon who is incredibly professional, responsive and honest. It is a Every time I bring in my MDX to Acura of Westchester, I always work with Alvin DeLeon who is incredibly professional, responsive and honest. It is a pleasure working with Alvin and he makes my service experiences pleasant each and every time. I recommend Alvin with the highest regards! More

Great Service Alvin was great at helping me resolve the issue quickly and is a great asset to the dealership. He was very Professional and friendly and addressed m Alvin was great at helping me resolve the issue quickly and is a great asset to the dealership. He was very Professional and friendly and addressed my concerns quickly. He also took time to discuss some other questions and concerns I had and helped me resolve them and keep before I even left. The service department is fortunate to have him there as his goal is to keep the customer satisfied. More

Great customer service Everytime I need help with my car Alvin is always there and knows how to handle the different situations with my Acura. He goes above and beyond my ne Everytime I need help with my car Alvin is always there and knows how to handle the different situations with my Acura. He goes above and beyond my needs every time. Great people person. More

chris is the man The reason I am giving this 5 stars is because of Chris Colucci in service. He always takes care of me when I come in. They should have more people l The reason I am giving this 5 stars is because of Chris Colucci in service. He always takes care of me when I come in. They should have more people like him running the service dept. More

Beyond my expectations I went in for a recall when I got there I didn't expect much. Alvin took care of me right away I had some concerns with my TPMS sensors not working co I went in for a recall when I got there I didn't expect much. Alvin took care of me right away I had some concerns with my TPMS sensors not working correctly, and Alvin went above and beyond to get my sensors fixed they actually were missing and Alvin understood my concerns and we called Acura and because of him now I have them fixed. He is very cool to work with he understands your time and your needs and works to get you the best quality for your time. More

Another excellent service experience I've been a customer of the service department approximately 4 years. This is the first time I worked with Freyi who was very courteous, knowledgeable I've been a customer of the service department approximately 4 years. This is the first time I worked with Freyi who was very courteous, knowledgeable and detail oriented. More