657 Reviews of Acura of Westchester - Service Center
Excellent Service Alvin is extremely helpful and knowledgeable and he makes for a much better customer experience than I have received at many other dealer service cent Alvin is extremely helpful and knowledgeable and he makes for a much better customer experience than I have received at many other dealer service centers. More
Thumbs up for Acura of Westchester One word...WOW! I almost don't mind bring my car in for service. I really enjoy speaking to the knowledgeable staff. I came in for oil change, tire One word...WOW! I almost don't mind bring my car in for service. I really enjoy speaking to the knowledgeable staff. I came in for oil change, tire rotation and to check my brakes which were shaking when highway braking. They took care of the problem with a very fair rate! They found that the tire rotation wasn't needed. Shannon caught it was still on the bill and corrected it. That was very much appreciated as the post Xmas budget is stretched already! I wouldn't have been able to tell if they didn't do it and charged me. I've also been bringing in my wife's older CRV as I'm very confident that my issues are resolved and stay resolved. Go here! You won't be disappointed!! FM More
Great customer service Acura of Westchester is very organized and very friendly. They have a service person run point on the work being done, and she explains all of our op Acura of Westchester is very organized and very friendly. They have a service person run point on the work being done, and she explains all of our options in great detail so that we understand exactly what is going on with our car. Shannon Lemon has been our coordinator the last couple of times we've taken the car in, and she is both friendly and professional. More
My tsx front bumper needed repair somebody hit my TSX and kept going I had front bumper damage Alvin handled everything from start to finish he kept in contact with me until my car was somebody hit my TSX and kept going I had front bumper damage Alvin handled everything from start to finish he kept in contact with me until my car was ready to be picked up Best customer service I have experienced from a car dealership I ever received and the price was good More
Excellent Service I would like to thank Shannon for her excellent service. She always answers my questions or direct my questions to someone who can answer me. She is I would like to thank Shannon for her excellent service. She always answers my questions or direct my questions to someone who can answer me. She is dedicated and committed to her Job and customer well being. Westchester Acura only does repairs if it is required to do so. They never over charge me in the last Two years. More
Alvin DeLeon service consultant is always helpful Alvin DeLeon is always courteous, knowledgeable and friendly. It's a pleasure having my mdx serviced in larchmont due to his exceptional customer serv Alvin DeLeon is always courteous, knowledgeable and friendly. It's a pleasure having my mdx serviced in larchmont due to his exceptional customer service. Thank you More
Awesome, Fast and Professional Service I've been servicing my Acura TL with this service center for the past couple of years and the service has always been excellent. My Service Advisor Al I've been servicing my Acura TL with this service center for the past couple of years and the service has always been excellent. My Service Advisor Alvin rocks; he's really professional, attentive and goes the extra mile to ensure everything comes out right. I highly recommend this Acura service center and Alvin as a Service Advisor. More
Scheduled Service A "five star" rating, for the folks at Acura of Westchester. Currently, on my third purchase from this dealership, and it just continues to get bett A "five star" rating, for the folks at Acura of Westchester. Currently, on my third purchase from this dealership, and it just continues to get better & better. Just had the New MDX in for its first service. Chris Colucci took the car in ..right on time... Informed me the work would be done in an hour. ( including the Wash and Vacuum ) Enjoyed the waiting room, with the custome coffee bar and muffins. AS it should be.. a delightful experience !!!!!!!!!! Would not do anywhere else ! More
Amazing Shannon Shannon was great. I didn't have to wait when I got there. The moment she saw that was looking for help, she right over and helped me. Everything went Shannon was great. I didn't have to wait when I got there. The moment she saw that was looking for help, she right over and helped me. Everything went well and the timing was great. All what I can say is she is great and knows her job. More
Excellent exprience The service that MR DE Leon gave me was excellent am very glad that i took a chance to go this dealership to get my car services there. He took me ste The service that MR DE Leon gave me was excellent am very glad that i took a chance to go this dealership to get my car services there. He took me step by step, made me feel very comfortable. Treated me like family i respect that , I will continue going there for my car to get proper service. Thanks for the great service ./ MICHAEL BORRERO & SOFIA thats the car LOL. More