657 Reviews of Acura of Westchester - Service Center
Wonderful! Working with Shannon Lemon at Acura of Westchester is always a pleasure. She and the staff are friendly, professional, and accommodating. The quality Working with Shannon Lemon at Acura of Westchester is always a pleasure. She and the staff are friendly, professional, and accommodating. The quality of work is consistently excellent. I love Acura of Westchester! More
Always a Great Experience I've been taking my TL in for service for years and the service is always fantastic. Lizzie always takes such great care of us and the entire service I've been taking my TL in for service for years and the service is always fantastic. Lizzie always takes such great care of us and the entire service process is second to none. More
Great friendly service. This dealership is fantastic! I went to drop my car off in the morning and everyone was very friendly and helpful. They were able to do the inspection This dealership is fantastic! I went to drop my car off in the morning and everyone was very friendly and helpful. They were able to do the inspection. Costumer service for the service department is top notch. Not all the dealership are created equal. This one is by far the best one I've been to. I couldn't believe how fast they did it. I'll always go back to Shannon. She was extremely helpful and and knowledgeable. She took care of me, she even got my car washed. If management reads this please tell Shannon Lemon she's doing a great job! Thank you Shannon Lemon! More
Excellent my husband and I previously own a 2005 MDX and it started giving problem. Jose called me and ask me to come in to upgrade to a newer used car or get a my husband and I previously own a 2005 MDX and it started giving problem. Jose called me and ask me to come in to upgrade to a newer used car or get a brand new car. I made the appointment and when in to see him he was great explaining the our options my husband and I when for the lease, with trade in value we were able to get both the 2015 MDX and RDX. Great Job Jose! More
Quick service Just had inspection and new wipers this visit but received same professional and courteous service as if I were having major work done. Tom is a very Just had inspection and new wipers this visit but received same professional and courteous service as if I were having major work done. Tom is a very good man to work with. He makes me comfortable with the idea of coming back for all my future service. More
Quick, Convenient, and great Care! It was a pleasure of having Shannon Lemon servicing my car. She went beyond of what was expected and called attention to and fixed problems in a quic It was a pleasure of having Shannon Lemon servicing my car. She went beyond of what was expected and called attention to and fixed problems in a quick and expertly fashion. Acura of Westchester does everything right and gives what customers - that's in need of service - want! More
HAPPY AFTER SERVICE ON DEC 30 I CALL MR DE LEON TO MAKE AN APPMT FOR SERVICE FOR MY ILX , I WAS SURPRISE WHEN TO TOLD ME THAT MY APPMT WAS FOR FRIDAY JAN 2ND AT 9:00 AM. ON DEC 30 I CALL MR DE LEON TO MAKE AN APPMT FOR SERVICE FOR MY ILX , I WAS SURPRISE WHEN TO TOLD ME THAT MY APPMT WAS FOR FRIDAY JAN 2ND AT 9:00 AM. ON FRIDAY AT MY APPMT I ASK MR DE LEON TO TELL ME WHAT WAS A B12 CODE, HE EXPLAINED STEP BY ETEP IN DETAILS. AT THAT TIME HE TOLD ME TO WAIT AT THE WIATING ROOM THAT THER E WAS COFFE AND SNACKS TO HELP MY SELF TO IT. WHILE I WAS THER E HE CAME AND TOLD ME ABOUT FEW THINGS THAT THE TECHNICIAN FOUND AND NEEDED TO BE CORRECTED LATER HE CAME AND TOLD ME THAT MY CAR WAS READY AT HAT TIME HE EXPLAIN WHAT WAS DONE AND EXPLAINNED WHAT WAS COVERED BY THE GUARANTY AND WHAT WAS NOT. I WAS VERY SATISFIED WITH THE TECHNICIAN THAT WORK IN MY CAR BUT I WAS VERY HAPPY WITH THE WAY TYHAT MR DE LEON TOOK TIME TO EXPLAIN ALL THA TWAS DONE AND WHAT TOEXPECT ON MY NEXT SERVICE. THANK YOU MR DE LEON FOR YOUR TIME . HAPPY NEW YERA TO ALL OF YOU More
Good stuff i like this service center so far, mr de Leon is a very efficient and knowledgeable rep. With his recommendations I was able to get my car back into g i like this service center so far, mr de Leon is a very efficient and knowledgeable rep. With his recommendations I was able to get my car back into great working condition. More
Great Service Acura of Westchester runs a great service department. my service agent Elizabeth very knowable and friendly and my car was ready when she told me it Acura of Westchester runs a great service department. my service agent Elizabeth very knowable and friendly and my car was ready when she told me it would be. Left very satisfied with their customer service and work. More
Excellent Serivce Shannon is the most reliable person. When ever I need my Serivce done and taken care of, she's always helping me out. Great and friendly person at acu Shannon is the most reliable person. When ever I need my Serivce done and taken care of, she's always helping me out. Great and friendly person at acura Westchester. It's always a pleasure to see her. Oh and don't forget the amazing smile..?? More