Acura of Westchester - Service Center

Thanks Shannon Shannon Lemon in service is awesome! She has a great work ethic and never gets flustered no matter how busy. She also knows her stuff Shannon Lemon in service is awesome! She has a great work ethic and never gets flustered no matter how busy. She also knows her stuff More

Very professional service Went for my RDX's 30,000 miles maintenance service Alvin De Leon was very professional, explained all services due in detail and was accurate about e Went for my RDX's 30,000 miles maintenance service Alvin De Leon was very professional, explained all services due in detail and was accurate about estimating how long it was going to take. He even drove me to the gym in New Rochelle so I'd work out while waiting for my RDX Will keep coming back here! More

Great Service Area I bring my car here for any and everything. The staff is great and I don't feel they push unnecessary repair and services. A++ and highly recommend! I bring my car here for any and everything. The staff is great and I don't feel they push unnecessary repair and services. A++ and highly recommend! More

excellent service I have been servicing my MDX here for three years. Their excellent service and professional advice keep my MDX in great condition. This dealer service I have been servicing my MDX here for three years. Their excellent service and professional advice keep my MDX in great condition. This dealer service department always puts the customer at priority. I got a nail in my MDX tire on Sunday afternoon. Johnny Lee quickly arranged repair service and it took less than one hour to fix the problem. They didn't charge me a penny. Thank you Johnny and also thanks Alvin Deleon, Angela Caputi, and Shannon Lemon for helping me on the schedule and service advice over the years. Dawei More

Service The quality of the Acura brand speaks for itself but this dealership brings the service and personal touch to new heights. I've had my mdx for about a The quality of the Acura brand speaks for itself but this dealership brings the service and personal touch to new heights. I've had my mdx for about a year and serviced it twice. Shannon Lemon is fantastic to work with; Polite, professional and always putting the customer first. I've owned Infiniti and lexus before. Given the service and attention to customer detail and flexibility I'm happy I have my car through Acura of westchester. I have to highlight that Kenny Hicks runs a great shop from front to back end. Luke More

Fast Inspection Kind Service Consultant My inspection ran out today! Service Consultant Alvin DeLeon was able to get me in and out and on my way in abour a half hour. He didn't know how imp My inspection ran out today! Service Consultant Alvin DeLeon was able to get me in and out and on my way in abour a half hour. He didn't know how important this was to me. I didn't tell him I am a cancer patient and had an appointment in NYC at noon (I'm not one for taking chances with a Manhattan ticket, they are sooo expensive). Thanks to the friendly fast service I was able not only to make it to my appointment on time and have time for lunch with no worries about getting ticketed. More

TOPS IN SERVICE- COURTIOUS AND KNOWLEDGABLE Have a 2010 ZDX-one of the first on East Coast-waited a year to get it-Just had a serious Warrantee issue-my steering "rack" was leaking found during Have a 2010 ZDX-one of the first on East Coast-waited a year to get it-Just had a serious Warrantee issue-my steering "rack" was leaking found during a routine oil change-that's how thorough Acura's service techs are. Acura wanted to come and inspect because of my low mileage 41,520 (almost 6 years old) it was a very costly item to be covered under warrantee. But Tom walked them thru the inspection and got an immediate ok to replace it. Just a note you Acura owners-GET YOUR EXTENDED WARRANTEE- DO NOT LET IT LAPSE. This would have been a very expensive part & labor if not for my extending my Warrantee ! Cannot say enough about Acura of Westchester staff and service-it is my 3rd Acura and would never change dealerships!! More

Thank you Mr. Tony Della Pietro!!!! My lease is coming up at the end of this month and I need to return my vehicle on a weekend. I was initially told that they do not accept returned veh My lease is coming up at the end of this month and I need to return my vehicle on a weekend. I was initially told that they do not accept returned vehicles on weekends. After speaking with Mr. Tony Della Pietro, the General Sales Manager, he was able to accommodate my request, therefore making me a happy customer. Thank you!!! More

Great Service Alvin always takes care of us. He has great product knowledge of Acura and vehicles in general. I trust his judgment when he says that something Alvin always takes care of us. He has great product knowledge of Acura and vehicles in general. I trust his judgment when he says that something needs to be done. More

Hassle Free Service Alvin made my visit to your service dept one of the most pleasant experiences I ever had at any dealership! He was friendly and professional and a Alvin made my visit to your service dept one of the most pleasant experiences I ever had at any dealership! He was friendly and professional and asked all the right questions and did not try to sell me on services I did not need. Keep up the good work. More