Acura of Westchester - Service Center

Great Service and People I have been going to Acura of Westchester for a few years now and I won't go to any other Acura dealer because of their people and their customer serv I have been going to Acura of Westchester for a few years now and I won't go to any other Acura dealer because of their people and their customer service. Alvin my service rep is great, he goes above and beyond every time to make sure every thing is smooth. Everyone who works there are also very friendly and helpful. I couldn't ask for anything better. I am very satisfied with the service. Keep it up! More

Easy Quick Friendly Service Quick service appointment today, had been offered a loaner car but Alvin asked if I would prefer to wait and they would be done in about 45 min. Opte Quick service appointment today, had been offered a loaner car but Alvin asked if I would prefer to wait and they would be done in about 45 min. Opted for this and was out in about 30 minutes with evrything taken care of, a freshly washed car, free bagel and coffee, and a bill lower than expected. Overall great service, thanks Alvin. More

Great customer service Came in for regular maintenance of my vehicle. Alvin was great, kept me updated on the status, and very helpful. Excellent customer service and facili Came in for regular maintenance of my vehicle. Alvin was great, kept me updated on the status, and very helpful. Excellent customer service and facility. More

excelent service When my cars need a service is always a pleasure to bring them into service, Alvin De Leon is wonderful he is so nice. No complaints, everything i When my cars need a service is always a pleasure to bring them into service, Alvin De Leon is wonderful he is so nice. No complaints, everything is perfect. I really recomended Alvin De Leon. He speaks spanish so this is a plus. More

Felt like i was doing them a service. Just now that i think about it i am getting the same feeling as when i left the acura of westecvhester service center. Quick points: I was char Just now that i think about it i am getting the same feeling as when i left the acura of westecvhester service center. Quick points: I was charged by the cashier $ 5.01 more than what i was told. The car w[as not vacuumed correctly; it still had paper and dirt on the floor mats and i even found an empty plastic bottle under the seat. No one told me my car was ready to go and they parked my car i like an idiot i was sitting in the waiting area. If it was not for my sales rep which kept checking on the service i would probably still be in the waiting area. Mr. Anthony Meed got the key for me escorted to my vehicle. Mr. Meed made my day stay afloat. Thank you. My car still had the valet parking tag hanging from the rear view mirror. It still had the plastic around my car seat which had some grease. It had the service paper on the floor over the mat. my key had another tag for their reference All these complaints and more i experienced in my first visit to the acura of westchester service area on septemeber 15 2015. Extremely disappointed .... More

Consistently Best Service I've Ever Had I have purchased 3 cars at Acura of Westchester and brought 4 to them for service (I bought the first at another Acura dealer who couldn't solve my pr I have purchased 3 cars at Acura of Westchester and brought 4 to them for service (I bought the first at another Acura dealer who couldn't solve my problem -- Acura of Westchester did). Right now we have 2 Acuras and do all our service at Acura of Westchester. The quality of the work is excellent, the people are a pleasure to work with, and the prices are fair. Service and repairs are done correctly the first time. Assistant Service Manager Liz White is great, as are the Service Consultants I have worked with through the years. Alvin DeLeon, my current Service Consultant is a pleasure to work with. He knows his cars, is responsive, and offers excellent advice. Jimmi Lora drives me to and from work whenever I drop off one of our cars is also a pleasure to work with. Overall, this is a fantastic Service Department. More

First Service visit on my new RDX I was able to make a same day appointment for my first Service visit. All was excellent ! The staff was friendly and knowledgeable. I will definite I was able to make a same day appointment for my first Service visit. All was excellent ! The staff was friendly and knowledgeable. I will definitely bring the car to Acura of Larchmont for all oil changes and service! More

As Always, exceptional service provided! Always pleasure dealing with Alvin De Leon....he does look after your needs and he makes sure, your needs are met to your standards...thanks! Always pleasure dealing with Alvin De Leon....he does look after your needs and he makes sure, your needs are met to your standards...thanks! More

Helpful I have relied on the service teams recommendations for my car for quite a while. Right now I am just at 96,000 and hoping for the best as a new car is I have relied on the service teams recommendations for my car for quite a while. Right now I am just at 96,000 and hoping for the best as a new car is currently not an option. Alvin is always polite and courteous and gives me the facts. More

amazing, they tell you honest opinions about your car. My parts guy Juan Cordon was with me every step of the way. If you truly care for your car his expertise is the way to go. It doesn't stop there the My parts guy Juan Cordon was with me every step of the way. If you truly care for your car his expertise is the way to go. It doesn't stop there the whole team were smiles from the minute you pull up to valet parking till the time you leave dealership. Thanks again Acura of Westchester for all work you guys put in my car. I almost can not wait till my next service visit. More