Acura of Westchester - Service Center

Excellent Customer Service/Quality Work Ms. White and her team provided excellent customer service when I went to the dealership for a scheduled maintenance appointment I would definitel Ms. White and her team provided excellent customer service when I went to the dealership for a scheduled maintenance appointment I would definitely recommend this dealership for purchasing/servicing a car More

Excellent Polite and Efficient Service When I called to set up an inspection appointment, I said I would be in a hurry and would need the car in a half hour. The receptionist said she would When I called to set up an inspection appointment, I said I would be in a hurry and would need the car in a half hour. The receptionist said she would note this. When I arrived, the service rep, Beth, immediately arranged for service. Twenty minutes later, she said it was finished. She asked if I'd like to wait 10 more minutes for a car wash. In the meantime, she had the paperwork ready. Beth and her co-workers did everything they could to provide good, friendly and fast service. Shannon and Beth are why we not only service our Acura at Larchmont Acura, but also our Honda. More

Professional and fast Juan was very thorough and professional. I was checked in promptly. He reviewed in detail all my services. The time he estimated for my car to be comp Juan was very thorough and professional. I was checked in promptly. He reviewed in detail all my services. The time he estimated for my car to be completed was accurate. I was in and out in less than an hour including a car wash. More

Outstanding service and staff! ***** stars!!! Le t me start off Westchester dealership has a great inventory of vehicles. My wife and I purchased our MDX from there and made us feel at home. Also, Le t me start off Westchester dealership has a great inventory of vehicles. My wife and I purchased our MDX from there and made us feel at home. Also, my wife had to bring the car back for a new radio system install so they gave her a loaner when everything was done she could not be happier! The service was impeccable at the dealership. So, I needed an oil change for my Acura as well. I thought I would have a difficult time getting an appointment on the day of but instead got an appointment for the express line and on top of that got a complimentary car wash. Max Block from service dept. helped me out a great deal! I could not express enough my gratitude towards him! He was very thorough and explained what was done to my car and what would need to be done for the next visit. I would like to give him my highest honors for his exceptional service! Thank you Westchester Acura! More

The Best Customer Service I took My Acura MDX for services, couldn't be happier with the result, they treat you like family, and go beyond line to solve the problem, and make s I took My Acura MDX for services, couldn't be happier with the result, they treat you like family, and go beyond line to solve the problem, and make sure that you are satisfy with the service. Always polite and willing find the only the best, but the most affordable solution. thanks for the service More

Chris Colucci is an amazing asset for his clients! Chris Colucci is always a pleasure to deal with when I bring my car in for service. I started coming to Acura of Westchester in May 2015 after being m Chris Colucci is always a pleasure to deal with when I bring my car in for service. I started coming to Acura of Westchester in May 2015 after being misinformed and overcharged by my local Acura service center multiple times. Even though I have to drive 45 minutes each way to come to Acura of Westchester, I happily do it because Chris offers genuine advice, inspects the parts for actual wear before recommending replacement / servicing, and most importantly ... he treats his clients with mutual respect. I have already been here 5 times and I look forward to a long and positive relationship with Chris and Acura of Westchester. More

The Best. ....Service. .Consultant. . Today was the best experience I had with Larchmont. First of all Kenny Hicks best ever.....no more words are needed to be said. But. .meeting Ms . Today was the best experience I had with Larchmont. First of all Kenny Hicks best ever.....no more words are needed to be said. But. .meeting Ms . Shannon Lemon she made me feel very welcomed. She really is a people person. Shannon is caring. She is what Acura of Westchester needs. Great staff....and because of her I'll be back. Great job! ! Shannon. .. More

quick, fast, and pleasant My experience here was great. Help mdd sure i understood my service. He was quick with helping me that loaner car. He made sure my pick up time was My experience here was great. Help mdd sure i understood my service. He was quick with helping me that loaner car. He made sure my pick up time was convenient with my schedule. More

New Battery Needed a new batteryJuan took care of me. Had a loaner waiting for me, so my plans were not interrupted. Picked my car the following morning Needed a new batteryJuan took care of me. Had a loaner waiting for me, so my plans were not interrupted. Picked my car the following morning More

Help when i need it Great guy, i went there a few weeks ago and there was an issue with the rental i had. Chris jumped right on top of things and got me the assistance i Great guy, i went there a few weeks ago and there was an issue with the rental i had. Chris jumped right on top of things and got me the assistance i needed and wanted. I don't mind going again since my last two service advisors left i was sure how my third one would be but he is right on the money when it comes to service. Very happy and i will continue coming back to this dealer for future appointments. More