Acura of Westchester - Service Center

Exceptional customer service provided by Sal. He listened to my concerns and was able to address all my needs including adding a personal note regarding replacing my tire caps. to my concerns and was able to address all my needs including adding a personal note regarding replacing my tire caps. More

sal is awesome and is very knowledgeable he has great customer service skills never had a bad experience dealing with sal always look forward seeing him customer service skills never had a bad experience dealing with sal always look forward seeing him More

I have been buying cars from Acura of Westchester for over 20 years and will continue coming back. I have always received excellent and friendly advice from service advisor Tom Maxfield. He always puts over 20 years and will continue coming back. I have always received excellent and friendly advice from service advisor Tom Maxfield. He always puts his customers first and I wouldn’t trust my car with anyone else. Always a great experience..Thanks Tom and the entire Acura of Westchester team !! More

Beth Hicks in service is the best. She communicates information and makes you feel like you are her most important customer. She truly goes out of her way to make the service experience pleasant. This information and makes you feel like you are her most important customer. She truly goes out of her way to make the service experience pleasant. This is my third Acura from this dealership. I’ve only had positive experiences in sales and service, and have always left feeling like I was treated like family. More

The sales part is okay; the back, the repairs and maintenance, is horrible. You gho in for warranty repair and get your oil changed. 2 1/2 hours later they tell you the oil is done but they don't h maintenance, is horrible. You gho in for warranty repair and get your oil changed. 2 1/2 hours later they tell you the oil is done but they don't have the parts. Wait, don't hear from them so you go in again; they talk you into an oil change but the parts are not in. You check the oil and notice it is still low and filthy not new oil. And the $5. charge for windshield washer fluid which was full to over flowing when you brought it in. So you try one more time and they tell you you are out of warranty. Wrote to management; never heard back. More

I just picked up my first Acura from Brianna Tozzo of Acura of Westchester. Exceptional service from beginning to end. Definitely going to recommend to Family and Friends! Acura of Westchester. Exceptional service from beginning to end. Definitely going to recommend to Family and Friends! More

Awesome service. Sal answered all my questions and explained what I didn’t understand. He was able to advised me and made accommodations that I needed. My experience was amazing and I’ll definitely be explained what I didn’t understand. He was able to advised me and made accommodations that I needed. My experience was amazing and I’ll definitely be using Acura Of Westchester in the future. Thank you Sal. More

The service manager Elizabeth went out of her way to take care of my daughter and her car. She kept me well informed of what was going on with the car even throughout her very busy day. Acura went above and care of my daughter and her car. She kept me well informed of what was going on with the car even throughout her very busy day. Acura went above and beyond to make sure I was satisfied with the repairs on my daughters car. They made sure my daughter has a safe car to drive and that is the most important thing for a mother to know. I highly recommend the service department at Acura for your future service needs. More