Acura of Westchester - Service Center

Simply the best! All I can say is I feel like family at Acura of Westchester! I love my car and it's the best car I've ever owned but the best part about it is the ser All I can say is I feel like family at Acura of Westchester! I love my car and it's the best car I've ever owned but the best part about it is the service I receive. I bought my Acura from the dealership 4 years ago and although I've owned many cars, this is the best service experience I've ever had. Every person there is dedicated to your satisfaction. Let's face it, servicing a car is usually not the most pleasant experience, but at Acura, they do everything possible to make it not only easy, but something that puts a smile on your face. I've had a few service advisers and they were all great, but Shannon takes the top prize. She must have tons of customers, but I felt like her top priority and she really went the extra mile for me. I can't say enough to thank her for looking out for my best interests. I feel really good being in such great hands! More

Great service Beth Hicks has truly been very kind to us this afternoon. She let us come in a day earlier than our scheduled appointment since we were in the area. R Beth Hicks has truly been very kind to us this afternoon. She let us come in a day earlier than our scheduled appointment since we were in the area. Right from when we entered until we left, her cheerful personality made our A1 service a super smooth experience. We're deff coming back. More

Back over and over and over again! 4 cars from Acura Westchester and counting! The sales process is always easy; Ken Hicks' team is top notch and Rob Ellard is the man you want for an e 4 cars from Acura Westchester and counting! The sales process is always easy; Ken Hicks' team is top notch and Rob Ellard is the man you want for an easy, high value deal... first desk on the right when you walk in. Service team is excellent too. Both Chris Colucci is my assigned rep and always takes great care of me and our cars, but he was off on my last visit and Beth Hicks picked up right where he would have and did a great job getting the car in and out on a warranty repair in less than a day. I'm writing after my most recent service visit, but really am commending Acura Westchester on their entire body of work. From top to bottom, they run their business the way you wish every car dealer did. Recommend them highly! More

Excellent Service! I brought my MDX in for servicing and Beth Hicks walked me through the entire process. The place was very busy and she made sure to check in with me w I brought my MDX in for servicing and Beth Hicks walked me through the entire process. The place was very busy and she made sure to check in with me with updates on the car and got me out of there as quickly as possible. She was very friendly and professional. Highly recommend her and this dealership! More

Great work I appreciate the compassion they give me for every service. No work is done without my approval. The amount listed to pay was correct. I would reco I appreciate the compassion they give me for every service. No work is done without my approval. The amount listed to pay was correct. I would recommend Acura of Westchester. More

Professional and Outstanding Service! I had an appointment for service today at Acura of Westchester. From the moment I entered the place everyone was friendly and professional. I needed a I had an appointment for service today at Acura of Westchester. From the moment I entered the place everyone was friendly and professional. I needed an oil change and NYS inspection. Beth Hicks, my service consultant on this visit was really friendly and professional, made me feel comfortable from the moment I walked up to the counter to speak to her. I didn't want to wait long, so I declined the offer for the complimentary car wash. To my surprise my car was serviced and washed in a timely manner. Once of the nicest experiences I've had in the service center. More

Consistantly Professional Arrived with no appointment for service. Busy as they were, Beth Hicks got my acura tsx in for oil change and thorough inspection. Technicians were A Arrived with no appointment for service. Busy as they were, Beth Hicks got my acura tsx in for oil change and thorough inspection. Technicians were A-1 and Ms. Hicks was very pleasant & professional. She gets a GOLD STAR in my book. More

Accomodating and quick I have leased 3 MDX's from this dealership over the past decade. They are always helpful and interested in helping me keep the car in tip top shape w I have leased 3 MDX's from this dealership over the past decade. They are always helpful and interested in helping me keep the car in tip top shape without going overboard. Beth was especially helpful today in helping to resolve a battery issue so it did not derail our holiday travel plans. Thank you Acura of Westchester. More

Service Everyone we encountered at the dealership was warm. The person who stood out was Beth Hicks. Friendly yet professional, she was warm and forthcoming a Everyone we encountered at the dealership was warm. The person who stood out was Beth Hicks. Friendly yet professional, she was warm and forthcoming about our 1999 Acura lol. I would recommend any of my friends to your dealership. Special shoutout to Beth Hicks. Thank so very much. More

Professional service Acura of Westchester provides reliable service and a staff that tells you what to expect and how long it will take so that there are no surprises or d Acura of Westchester provides reliable service and a staff that tells you what to expect and how long it will take so that there are no surprises or disappointments. Although I had only scheduled an annual inspection, I mentioned a couple of other concerns when I arrived for my appointment. Beth Hicks was very professional and made sure that all of my concerns were addressed. Perhaps most importantly, she kept me informed of the status of my car and the progress of my various service requests. After Acura moved out of NYC, I went to a couple of non-Acura dealers for service in NYC because of the convenience but I ended up having frustrating experiences and ultimately spent more time than I do now driving up to Acura in Larchmont where I can trust that I will be treated fairly and honestly. More