657 Reviews of Acura of Westchester - Service Center
Great Experience Beth Hicks Beth Hicks ensures a great experience for all her clients- I was at Acura of Larchmont today and the place was busy. Beth took care of every custome Beth Hicks ensures a great experience for all her clients- I was at Acura of Larchmont today and the place was busy. Beth took care of every customer with very prompt and courteous service. More
Stellar Customer Service Juan Cordon is an awesome service advisor. He was polite, very informative and just really took the time to make the experience not as bad as I tho Juan Cordon is an awesome service advisor. He was polite, very informative and just really took the time to make the experience not as bad as I thought it would be. He greeted me at my car and was there throughout the entire process. His smile, attentiveness and professionalism really provided the type of service that has made me stay with Acura of Westchester for the past 10 years and makes me want to stay with them for another 20. Keep up the good work Juan and the entire Acura team and have a very Happy Holidays!! Lauren More
Quick and Courteous! The customer service at this dealership is top notch. I normally dread waiting for an oil change. Therefore, I often get a loaner and return at a la The customer service at this dealership is top notch. I normally dread waiting for an oil change. Therefore, I often get a loaner and return at a later time. However, Shannon and Beth made my guest and feel so comfortable. They offered us beverages and ensured that the vehicle would be ready within the hour. When the time was approaching the next hour, Beth came in to let us know it will only be a few more minutes. She checked on us periodically between as well. I will not worry if I am unable to get a loaner anymore. I know I will be in great hands while I wait! More
Repair My Daughter lives in Portland Maine and drives an Acura RDX that we purchased at Westchester Acura. Her car had major wire engine damage due to an ani My Daughter lives in Portland Maine and drives an Acura RDX that we purchased at Westchester Acura. Her car had major wire engine damage due to an animal getting in the engine. The Honda Dealership in Portland that was working on the car said they could not get the part to repair it until January 22nd. I called Elizabeth and she found the part and the car will e repaired next week. She was extremely helpful and will make Christmas much more enjoyable! More
Very Professional and dedicated staff As i approach to the services department for a regular oil change and tire rotation, i was call to the express line by Mr. Colon. He was very friendl As i approach to the services department for a regular oil change and tire rotation, i was call to the express line by Mr. Colon. He was very friendly, and quickly explain the procedure of what they were going to do in my car. It was my first time being served my Mr. colon and he was Very Professional and dedicated staff . 10/10 Great Services and staff More
Very great service Excellent service .. Very nice explain what was wrong with my car .. Explain the procedure of what they were going to do to fix my car... I definitely Excellent service .. Very nice explain what was wrong with my car .. Explain the procedure of what they were going to do to fix my car... I definitely recommend to go there if anything wrong with your car More
Friendly atmosphere Beth Hicks and others were very attentive. Truly professional.. Everyone was friendly and willing to help me and make me feel comfortable during my st Beth Hicks and others were very attentive. Truly professional.. Everyone was friendly and willing to help me and make me feel comfortable during my staying. More
Multi Car Service I brought my car in for two issues one was a powertrain warranty on my ZDX and the other was a recall on my TL. Shannon Lemon was great to work with I brought my car in for two issues one was a powertrain warranty on my ZDX and the other was a recall on my TL. Shannon Lemon was great to work with very knowledgeable and accommodating. Both cars were complete in a timely manner. This is service department was excellent. More
Safety recall Beth Hicks was wonderful to work with when I brought my car in to get serviced as part of a safety recall notice. She was polite and worked very dilig Beth Hicks was wonderful to work with when I brought my car in to get serviced as part of a safety recall notice. She was polite and worked very diligently to get me in and out of the dealership quickly. More
First service was excellent!! I brought my 2015 TLX into Acura of Westchester today, for an inspection, oil change and to have air put in my tires. Beth Hicks was my service adviso I brought my 2015 TLX into Acura of Westchester today, for an inspection, oil change and to have air put in my tires. Beth Hicks was my service advisor who made sure everything I needed was taken care of in a timely manner and at a great price. I'll be sure to come to my dealer for any maintenance my car might need in the future. Thanks Acura of Westchester! More