Acura of Westchester - Service Center

Best Experience I am currently on my 5th vehicle from Acura of Westchester. I would never think of going anywhere else for a new car, truck or service! I am a lifetim I am currently on my 5th vehicle from Acura of Westchester. I would never think of going anywhere else for a new car, truck or service! I am a lifetime customer becusse of the exceptional level of personal and profession service I receive every time I go there! Beth xxxx is the best! More

Great service from Beth Hicks Beth was on-time for the earliest appointment of the day, and coordinated a drop off and pick up to anf from the nearest train station for me. I could Beth was on-time for the earliest appointment of the day, and coordinated a drop off and pick up to anf from the nearest train station for me. I couldn't ask for an easier car service experience. More

Five star employees Elizabeth White is an amazing manager her customer service skills are impeccable. Customer service is the backbone of any organization I appreciate th Elizabeth White is an amazing manager her customer service skills are impeccable. Customer service is the backbone of any organization I appreciate the service I received, this is why I will continue to purchase my vehicles from ACURA of Westchester, and recommend family and friends. I also like to thank Michelle Willoughby for her professionalism and inviting personality over the telephone she is truly a five star employee More

Excellent The staff was extremely helpful and met all my needs. The service was above and beyond my expectations. My car was quickly fixed and returned as prom The staff was extremely helpful and met all my needs. The service was above and beyond my expectations. My car was quickly fixed and returned as promised. More

Excellent Service Excellent and quick service at this dealer. Dealt with Juan, who was amazing, after buying a certified pre owned car from another Acura dealer in NJ. Excellent and quick service at this dealer. Dealt with Juan, who was amazing, after buying a certified pre owned car from another Acura dealer in NJ. After only driving it 4 times my power steering failed and Juan took care of us at Acura of Westchester. Even followed up to make sure we were ok! Car is running beautifully now- will only go back to this dealer to get fixes but hopefully it will be only to buy another car! More

Great Express service Max was great, he called as I was pulling into service area and greeted me when I walked in. i was done, paid and onmy way in less than an hour. Great Max was great, he called as I was pulling into service area and greeted me when I walked in. i was done, paid and onmy way in less than an hour. Great experince!!!! More

Made my Used Acura MDX like new again I love Acura of westchester they are the Best! And never put pressure on anything to me, thank you Beth Hicks from the service dept , I had and accid I love Acura of westchester they are the Best! And never put pressure on anything to me, thank you Beth Hicks from the service dept , I had and accident and my mds needed work, I had a lot of stress ,but thanks to Beth Hicks and everyone at Acura of Westchester the stress went away,thank you Beth for always keeping posted on my truck repairs and being very sweet Acura hit a home run having you on the team, also thank you to Kenny Hicks for all is help this GM cares about his customers, been with Acura since 07 and will stay with them! :) :) More

Routine service. Very accomodating Service fit me in the next day. Service adviser Beth Hicks understood my time constraints and worked hard to get me out on time. Thank you. Service fit me in the next day. Service adviser Beth Hicks understood my time constraints and worked hard to get me out on time. Thank you. More

Reinstatement Of Service Rep The last time I went in for an oil change, my rep, Juan Cordon, called me over to Express service. He explained what Express service was and got me in The last time I went in for an oil change, my rep, Juan Cordon, called me over to Express service. He explained what Express service was and got me in & out quickly. However, I was hugely disappointed to learn that he was no longer my service rep. Outside of an oil change, I am left to 'feel out' the other reps and choose one that i'm comfortable with. In all honesty I prefer to deal with Juan; he knows me & he knows my car. I believe it's a mistake to take such a talented, courteous, friendly & attentive rep and limit his services as well as his contact with customers. I hope he gets reinstated as a full service rep! More

*JUAN CORDON *THE BEST ADVISOR AT ACURA OF WESTCHESTER* When I took my car in for service I had someone else as my advisor that never returned my calls, and was never available. Initially without knowing wh When I took my car in for service I had someone else as my advisor that never returned my calls, and was never available. Initially without knowing who my advisor was Juan had already greeted me out my car and took me to my advisor. Since my advisor was no help I decided to ask Juan for help. Juan took the time to always get back to me and answer any questions or concerns. Words can't express how helpful he was. Thanks to Juan I was able to get everything handled, and get the Service that anyone is required to get when coming to a dealer. Juan is the customer service representative that we call " Excellent Service." This is the type of employees I would have working in my office. Juan thank you so much for your service, and continue providing the service you provide. More